Shangri-La Guangzhou

Clean and fresh room with city views & orchids! Buffet breakfast was a treat and an experience not to be missed. Restaurants foods was fresh and delicious! (Pricy food compared to any other outside restaurants. Amenities are excellent as is the swimming pool/s.

Slightly old architect building but other than that its an amzing stay

Great hotel

great service and location perfect facilities and swimming pool

great stay

Great hotel for trade show attendance . Right across from the hotel is pazhou exhibition hall

The service was impeccable. Hotel was a little outdated but it was still a great hotel. Would stay here again just for the service!

Excellent properties and great service, would definitely recommend ppl for staying there

They were very friendly and very considerate to our 40th anniversary celebration and made special decoration in the room. Apart from this the overall hotel and staff are great, pleasant and enjoyed every bit of it

Very comfortable stay with many facilities available. The room was big and bathroom too. I took the rooms facing the river so it was nice view we had. Overall nice and comfortable stay.

Great hotel, excellent restaurants and great staff!

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Everything was superb. Walking distance to Canton Fair. staff should speak english better as i was having issues translating everytime.

The property is nice but dated. BONUS, its very close to the Canton Fair. No Bellman helped us with our luggage or greeted us when we first arrived. We decided to try 3 different 5 star hotels for each Phase of thr Canton Fair. All within walk distance to the Fair. All the exact same price range. The Shanghai-la honestly felt like a money grab and didnt actually provide any service. For example other hotels offered cocktail hours, welcome drinks, someone explained all the different dining options, engaged with us, and checked in with us daily to see how we are doing or if any needs werent being met. That being said all the staff we encountered pleasant. The outdoor pool closes early to be allowed entrance to the indoor pool you must wear a swim cap and lane swim. As a side note... the hot tubs are separated by gender and located in the individual change rooms.

Good

Excellent , stay two long trips already this year, couldn’t be more happier

The staff were very disinterested and at times rude. It felt like because we weren’t locals we were too much trouble to deal with. Often helping other guests who were behind us in queues. The buffet was very local food driven which is understandable. The beds were extremely hard. We asked for a mattress topper for the second night which helped a bit and I would recommend for westerners upon checking. A good location, but having stayed there several times before, I will not be heading back after this stay.

Great location. People very Friendly. A shot to concierge Ray very helpful, Great job Ray!!

Excelente

Beautiful hotel, spacious room, and friendly staff. Only downside is limited dining options nearby. Hard to find a place for late lunch in the area.