Silin Residence Poly World Trading Center

I have been staying here for the Last 12 years , because it is economic and the closest/walking distance to the Canton Fair venues. when i first started staying there, It was GREAT/ close to the GET Show. as the years have gone past, The maintenance of the property has gone DOWN constantly every year. for the last 3 years straight, I have had to change rooms for one issue after another. THIS YEAR, i went to leave my room, and the door handle Literally broke off in my hand , and i was trapped INSIDE my room and couldn't get out ! ! ! ! I'M NOT MAKING THIS UP.... also Cleaning is at a ALL TIME MINIMUM, Hallway carpets are FILTHY Dirty , rooms tile , especially in Bathroom , filthy and not clean.... OVERALL, its a great location, but the maintenance seems to go to the Minimum. Beds from year to year get worse, This year, Springs were sticking out of mattress. .... they changed me to another room , that the BED was LITERALLY the BOX SPRING BOTTOM UNIT, NO MATTRESS and as hard as the tile floor ..... More trips to the front desk for a lot of LOST IN TRANSLATION conversations...... BUT, Its close to the canton fair,,,,, also USE expedia to book, Other sites like HOTELS .com were as much as $40.00 a Night MORE.... FYI

Nothing like the photos! The room was extremely basic, there were paint marks all over the walls, stretches all over the floors and mould in the kitchen and bathroom. Only positive is that it was close to Canton Fair which we were attending (which meant it was way overpriced) Wouldn’t recommend

El lugar mas sucio y descuidado en el que he estado en mi vida. El personal muy poco profesional y carente de capacitación. Me quejé en varias ocasiones por el aseo, y me enviaron a una persona a sacudir el polvo, mientras que en el baño habia rastros de jabón de huéspedes anteriores. Pesima relacion costo-beneficio. He estado muchas veces en Guangzhou, y seguro hay mejores hoteles por un precio muchísimo mas bajo

Staff less than friendly to international customers , first room , TV , washing machine had no electricity, bathroom filthy dirty, half lights in room didn’t work, price was $235 for this ????? Got moved to another room , washer dumped water all over floor , bathroom dirty again, no English channels on TV, price has doubled from previous stays , value not good like before , pictures show dirt, filth Around sink and bathroom. In these days of Covid cleanliness, and for the daily price of $235. I expect a clean, healthy, well kept room. Trying to talk to all Chinese kids at front desk who are more worried about playing games on their phones , than dealing with customers and issues. If they worked for me .... I’d fire them ALL.

Not ready for the hospitality service. Need to learn & improve lot

Moved out after entering this place. The rooms are really dirty, I found a lot of hand prints everywhere, and saw a few bugs in the shower. The room was damp and smelly. The air flowing through the building was disgusting, I can barely breath in it. This place have multiple names, they change it so everyone think is a different hotel. That such a faulty advertisement, and is really misleading for travellers. Also, the picture needed to be updated (outdated faulty photos from opening or digital) it makes it look like it’s worth the price you are paying. I wouldn’t trust the review as well. Found a 5 star hotel around this building, and only had to pay a little extra. Be careful when checking into this hotel. None of the staffs can speak English, they gave me this attitude when checking in because I don’t have an ID card (China ID card). How am I suppose to have a china ID when I’m just a visitor from aboard.

Overall the property was nice and clean and very near to the China Import & Export Fair Complex with 8 min walking distance .This place was good place if you were to attend any fair held in this area either CIEFC or PWTC. I was lucky there is receptionist who can communicate in English during my check in and Check out. Hotels has nice view with the river view and city. The Bedlinen in the room was torn and the housekeeping don't bother to change it while staying there. Overall is Oood

Room stinks and even spotted small roaches. If not for the fact it’s near the Fair Grounds, I doubt anyone would want to stay here!

Xiexie , thank you for rooms and enjoyed the stay again . See you next year

Very convenient and good location.

Hotel is closest to Canton fair, That is the PLUS. In winter time rooms have NO HEAT and are cold. There is NO restaurants in any building near for evening food. During day of the fair, there are McDonalds and noodle shops open for breakfast and lunch. about 350 meters away. Subway is about 300 meters way. Beds are OK for comfort. Family Mart (7-11) store located in Building open 24hours. most rooms have a washer dryer. I have stayed here about 6 times in winter / summer. Its nice to be close, but you still end up paying taxi costs to go eat. Rooms have Wifi, but not VPN

Hotel is the closest & cheapest to the Canton Fair buildings. In Winter time there is NO heat in the rooms, so the rooms are cold. There are No restaurants close for any night time eating. The only advantage is being close to the fair building. There is a FAMILY MART (7-11) located in the building with basic drinks and snack foods. There are some food places Under the Canton fair that operate during fair days. On other days most are closed, so prepare to travel somewhere else to get food.

The property is nice and located close to the metro. Great location, not far from anything via metro. Room was pretty comfy and clean. The front desk is a bit confusing because there are three companies that rent hotel rooms in this property. Besides the language barrier, I felt the service could have been better. All and all, we were really pleased and had a great time in Guangzhou 👌

Generally this hotel is okay, but some aspects leave a lot to be desired. Check-in is poor, and communication is difficult. Added to that the lifts are a disaster. 2 lifts working for some 40 floors, half of which are offices means it's like getting on the Tokyo subway and you can waste 30 minutes just getting a lift in 'rush-hour. If you are at the expo-centre it is convenient, but it is not a relaxing hotel to stay at. FYI, the room vending machine selling sex-toys and contraception was also a little weird.

The hotel run my credit card even though I had paid Expedia and advance for my stay

No one will help with suitcase, wifi is not good and I lost lots of contact, I had to go to lobby to have wifi,

Besides the one male staff helping us at the counter, all the other female staff members were rude, and trying to give us a hard time while checking in. The young gentleman was trying everything he can to help us, while the female staffers that he was working with just didnt want to accept any different id besides local id cards. Im an US citizen. How am I suppose to offer an local id??? It also took forever to get us checked in, because they couldn't find our reservation online. The bathroom was out of toilet paper, so I saw a member of the house keeping crew. Told me she couldn't help me, because my room which was directly across the hall from the room she was cleaning, wasn't part of her company's property. Apparently I stayed with a different company's hotel room, and there were multiple company's on the same floor, same hall way. Would've helped to have been told of this before going up to the room. The WiFi doesn't work. Also, the hotel is around absolutely nothing! You're in the middle of nowhere. Besides a subway station underneath you. If you're hungry, good luck finding anything to eat. We had to take a cab for 30 plus minutes to get into "town". Very inconvenient. So inconvenient that I took the loss of 3 nights by checking out early. The hotel is located nowhere like it was stated on the information section. Would not tell anyone to stay here at all!

we disliked our stay immensely, no one there to greet us , no one to help us with bags, no one spoke english. Check in was very long and very disorganised. Strongly DO NOT recommend it

There was roach in the bathroom the first night wechanged the room, In the morning when we wanted to take a shower Or go to the bathroom there was no water, 2 lights in the room was not working. I’m glad you are emailing me because I wanted to call and let you know that this place was not worted at all and I would like to get my money back at least some of it. Thank you Doreen

None of the staff speak English that make checkin Very hard when all your paperwork and confirmations are written in English Only 3 lifts access the higher floors but all lifts access lower floors so if your above floor 30 the lifts are very slow. Great location No tea or coffee available