- Fee for full breakfast: approximately COP 45000 for adults and COP 45000 for children
- Airport shuttle fee: COP 80000 per vehicle (maximum occupancy 4)
- Pet fee: COP 100000 per pet (varies based on length of stay)
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: COP 100000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: COP 12000 per person, per night
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:
- Monday - Friday: 6:00 AM - 9:00 PM
- Saturday - Saturday: 7:00 AM - 8:00 PM
- Sunday - Sunday: 7:00 AM - 5:00 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: [Calle 127 No. 15 - 36 Complejo Plenitud, Recepción principal del complejo]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18