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Delirio
Hotels
8.4
/10
Very Good
415 reviews
What Guests Say About Their Stay
Rick
10.0
/ 10
Just a jewel in the middle of the action in the old town . Fair price small sweet hotel. Amazing staff. Safe and easy to get around . I loved it.
Manuel
10.0
/ 10
The hotel has an excellent location and a premium service. The room was clean and the has a balcony where I can drink my cup of coffee with an awesome view of the tower church.
Osmar
10.0
/ 10
Great hotel staff was friendly, room was better then expected would stay again
In the Area
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Calle de la Iglesia 35-27, Centro Histórico, Cartagena, Departamento de Bolívar, Colombia, 130001
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Delirio
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What's around Delirio
Calle de la Iglesia 35-27, Centro Histórico, Cartagena, Departamento de Bolívar, Colombia, 130001
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Discover More About Delirio
Location
Delirio is a hotel in a good neighborhood, which is located at Cartagena.
About Delirio
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Delirio is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Delirio is the right place to stay.
All facilities in Delirio
Others
Hotel Services
- 24-hour Receptionist
- Newspaper in lobby
- Laundry service
- Tours
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Food and Drinks
- Breakfast
- Bar
General
- Terrace
- Rooftop terrace
Things to Do
- Garden
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Delirio
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: COP 70000 per room (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 3 days prior to check-in.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Delirio | 17 |
Number of floors in Delirio | 5 |
Another facilities in Delirio | 24-hour Receptionist, Newspaper in lobby, Laundry service, Tours, Concierge |
Frequently asked questions about Delirio
What are available facilities at Delirio?
There are top facilites at Delirio such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Delirio?
The standard check-in time at Delirio is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Delirio provide breakfast?
Yes, Delirio provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Delirio?
Delirio has a 3.5-star rating.
How many floors does Delirio have?
Delirio has 5.
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More Reviews from Other Guests in Delirio
Overall Ratings & Reviews Delirio
Other sources (415)
8.4
Very Good
From 415 reviews
Cleanliness
8.8
Room Comfort
7.6
Location
9.8
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Delirio
Number of reviews per page
20
40
Top reviews
Kevin
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location and personnel was friendly and helpful
Stéphane
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I made a reservation, but I had to change the date. I was able to reach once the hotel, but I was never able to reach them again to finish the process of changing the date. So I had to book another hotel, and i was not refunded. The hotel seems nice, but my experience with client service and refund was very bad.
James
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Excellent property, great location and staff.
Rick
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Just a jewel in the middle of the action in the old town . Fair price small sweet hotel. Amazing staff. Safe and easy to get around . I loved it.
Manuel
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
The hotel has an excellent location and a premium service. The room was clean and the has a balcony where I can drink my cup of coffee with an awesome view of the tower church.
Diem
Leisure with Partner
2.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
This is the most unclean and cheap looking room I’ve ever stayed in. Not worth $160 a night. The room, shower, sink is very poor quality and with grime and rust. Cheap chipping paint. The floors and room emanate every single sound from the outside so we couldn’t sleep. There is no balcony or view. They only show you the best rooms in their photos. The stairs don’t even have hand rails which is so dangerous when walking down (I’m 6 mo. pregnant). The WiFi constantly went out so i ended up using a lot of data on my phone without realizing it. The concierge have a poor attitude about working. Look at you crazy if you ask them a simple question (we speak fluent Colombian Spanish). Won’t refill the waters in the lobby (pitcher always empty) and never brought us the juice they promised during check-In. Even when I asked for it he pitched be filled so I could have a glass of water, they didn’t want to. Even in the daytime, they’re not at their desk to buzz us in at the door. My goodness, we’ve stayed at many beautiful hotels in Cartagena for much less and better hospitality. This place was such a scam. The only exception was the nice gentleman that served us our eggs in the morning who was the only hospitable person.
Read More
Lindsey
Leisure Family
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Thank you for an amazing stay!
Osmar
Friends and Family
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Great hotel staff was friendly, room was better then expected would stay again
Carl
Business and Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Staff is great,but the hotel needs alot of work,it a bit rundown and the room are very small,The AC i think it been there since they open lol,it was just ok. Breakfast was fine,very little to choose from,but they did make your eggs for you. The service staff was GREAT all of them,very nice
Tyler
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Awesome staff, and centrally located. Rooms were clean enough besides a little mold from humidity. I would definitely stay again!
Igor
Leisure
4.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Property is great for family vacations. If one is scheduling to go party - this is not the place you want to stay. Visitors are not ethically allowed.
Edgar
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Perfect location.
Michael
Friends and Family
8.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
This could be a super boutique hotel & is in an excellent location but it's a little tired and is in need of some TLC.
The windows in the room were in a poor state, the bathroom window was missing it's handle so was always open, the bedroom window had a handle but was very difficult to close because the window frame was bent.. not a major problem in terms of safety given we were on the 5th floor but does mean the air-con never really works properly.
The electronic keys for the bedroom sometimes took many attempts to unlock the door & despite changing the keys 3 times things never really improved.
Breakfast was good, the pancakes were soft and fluffy and the arepa stuffed with egg was good too. It was just a little unusual that despite being told breakfast ran until 10, that we essentially found the breakfast area closed at 9:30... they were good enough to reopen and make some more of the delicious pancakes though!
Read More
william
10.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Great location and value.
Verified traveler
Friends and Family
6.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Service was great. However the condition of the hotel room was appalling: windows were impossible to close, TV was constantly frozen, and overall felt very run-down...
John K
Leisure
6.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Great website not so great reality. The property is need of repairs. They were doing this during my visit. Lots of wood rot and mold. Walls were thin as I could hear neighbors talking next door late into the night.
The staff was nice and helpful. Great being in the old town, but also too much hawking for my liking. As soon as you left the lobby there was someone yelling at you and trying to get something from you.
Read More
louie
Friends and Family
8.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
it was an overall good stay , the only official complaint that i have is that one of the check in associates charged me a whole night for an extra guest that was staying only the overnight in my room , the amount was a few dollars short from a room price , and eventhough i thougt the amount was ridiculous , i paid it , next time be more concious about the amount you charge for an extra guest , thank you .
Read More
Cassandra
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Great place, close to everything and staff was very friendly
Zack
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
This staff was fantastic. I felt right at home and very welcome. Great location. Walkable and many things to see and do.
Hussam
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
The expression “Mi Casa Es Su Casa” lives on at the Delirio which deserves 10 stars. My wife and I stayed at 2 Hotels in Cartagena during this 1-week trip, the first was a global brand and the other was the Delirio. From the moment we booked to the moment we left, the Delirio’s only concern was to offer up the best hospitality possible, way beyond what the other hotel offered. From management to front desk, to kitchen, to housekeeping, all wanted to contribute to our best experience. They insisted on changing our room, which was perfectly fine, but because they ‘sensed’ we preferred a different layout. The fresh cooked breakfast was superb, they even accommodated our guests who came by offering them coffee and breakfast. Thank you all for the wonderful stay - our premier choice in Cartagena.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Delirio
Other sources (415)
8.4
Very Good
From 415 reviews
Cleanliness
8.8
Room Comfort
7.6
Location
9.8
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Delirio
Number of reviews per page
20
40
Top reviews
Kevin
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location and personnel was friendly and helpful
Stéphane
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I made a reservation, but I had to change the date. I was able to reach once the hotel, but I was never able to reach them again to finish the process of changing the date. So I had to book another hotel, and i was not refunded. The hotel seems nice, but my experience with client service and refund was very bad.
James
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Excellent property, great location and staff.
Rick
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Just a jewel in the middle of the action in the old town . Fair price small sweet hotel. Amazing staff. Safe and easy to get around . I loved it.
Manuel
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
The hotel has an excellent location and a premium service. The room was clean and the has a balcony where I can drink my cup of coffee with an awesome view of the tower church.
Diem
Leisure with Partner
2.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
This is the most unclean and cheap looking room I’ve ever stayed in. Not worth $160 a night. The room, shower, sink is very poor quality and with grime and rust. Cheap chipping paint. The floors and room emanate every single sound from the outside so we couldn’t sleep. There is no balcony or view. They only show you the best rooms in their photos. The stairs don’t even have hand rails which is so dangerous when walking down (I’m 6 mo. pregnant). The WiFi constantly went out so i ended up using a lot of data on my phone without realizing it. The concierge have a poor attitude about working. Look at you crazy if you ask them a simple question (we speak fluent Colombian Spanish). Won’t refill the waters in the lobby (pitcher always empty) and never brought us the juice they promised during check-In. Even when I asked for it he pitched be filled so I could have a glass of water, they didn’t want to. Even in the daytime, they’re not at their desk to buzz us in at the door. My goodness, we’ve stayed at many beautiful hotels in Cartagena for much less and better hospitality. This place was such a scam. The only exception was the nice gentleman that served us our eggs in the morning who was the only hospitable person.
Read More
Lindsey
Leisure Family
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Thank you for an amazing stay!
Osmar
Friends and Family
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Great hotel staff was friendly, room was better then expected would stay again
Carl
Business and Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Staff is great,but the hotel needs alot of work,it a bit rundown and the room are very small,The AC i think it been there since they open lol,it was just ok. Breakfast was fine,very little to choose from,but they did make your eggs for you. The service staff was GREAT all of them,very nice
Tyler
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Awesome staff, and centrally located. Rooms were clean enough besides a little mold from humidity. I would definitely stay again!
Igor
Leisure
4.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Property is great for family vacations. If one is scheduling to go party - this is not the place you want to stay. Visitors are not ethically allowed.
Edgar
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Perfect location.
Michael
Friends and Family
8.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
This could be a super boutique hotel & is in an excellent location but it's a little tired and is in need of some TLC.
The windows in the room were in a poor state, the bathroom window was missing it's handle so was always open, the bedroom window had a handle but was very difficult to close because the window frame was bent.. not a major problem in terms of safety given we were on the 5th floor but does mean the air-con never really works properly.
The electronic keys for the bedroom sometimes took many attempts to unlock the door & despite changing the keys 3 times things never really improved.
Breakfast was good, the pancakes were soft and fluffy and the arepa stuffed with egg was good too. It was just a little unusual that despite being told breakfast ran until 10, that we essentially found the breakfast area closed at 9:30... they were good enough to reopen and make some more of the delicious pancakes though!
Read More
william
10.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Great location and value.
Verified traveler
Friends and Family
6.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Service was great. However the condition of the hotel room was appalling: windows were impossible to close, TV was constantly frozen, and overall felt very run-down...
John K
Leisure
6.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Great website not so great reality. The property is need of repairs. They were doing this during my visit. Lots of wood rot and mold. Walls were thin as I could hear neighbors talking next door late into the night.
The staff was nice and helpful. Great being in the old town, but also too much hawking for my liking. As soon as you left the lobby there was someone yelling at you and trying to get something from you.
Read More
louie
Friends and Family
8.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
it was an overall good stay , the only official complaint that i have is that one of the check in associates charged me a whole night for an extra guest that was staying only the overnight in my room , the amount was a few dollars short from a room price , and eventhough i thougt the amount was ridiculous , i paid it , next time be more concious about the amount you charge for an extra guest , thank you .
Read More
Cassandra
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Great place, close to everything and staff was very friendly
Zack
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
This staff was fantastic. I felt right at home and very welcome. Great location. Walkable and many things to see and do.
Hussam
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
The expression “Mi Casa Es Su Casa” lives on at the Delirio which deserves 10 stars. My wife and I stayed at 2 Hotels in Cartagena during this 1-week trip, the first was a global brand and the other was the Delirio. From the moment we booked to the moment we left, the Delirio’s only concern was to offer up the best hospitality possible, way beyond what the other hotel offered. From management to front desk, to kitchen, to housekeeping, all wanted to contribute to our best experience. They insisted on changing our room, which was perfectly fine, but because they ‘sensed’ we preferred a different layout. The fresh cooked breakfast was superb, they even accommodated our guests who came by offering them coffee and breakfast. Thank you all for the wonderful stay - our premier choice in Cartagena.
Read More
Number of reviews per page
20
40