Hotel Hill House

Right from the start it was a bad experience. Hotel staff refused outright to check me in and made me do a virtual check in wether I likes it or not. Bathroom door was broken dis not close Electrical outlets were hanging out of the walls nd the so called breakfast was like store bought stale bread and watered down coffee. This hotel has nothing going for it at all

We enjoyed our stay at Hill House! It is a night life area so it can get a little loud at night but all in all very enjoyable.

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El servicio en la recepción muy regular

n/a

Awesome area for shopping, walk, safe and beautiful !!!

Value for Money :)

Great location, near of restaurant area, very safe

Great place to stay wonderful location!

Excellent location for what i am doing in bogota

It definitely looked nicer on the pictures. It is a great location, but for some reason it gave me Motel vibes, and above all, THE BED WAS AWFUL! It felt like I would've been more comfortable sleeping on the floor, it was the most painful sleep I've ever had. There was also a sign inside the room saying that the hotel is not responsible for our things inside the room and to put anything of value inside the safe, however, you can't put laptops in there because it's small. Breakfast was truly bare minimum with just 3 cereals and milk. You can order fruit, pancakes, and eggs separately but it was very lacking of what breakfast options are in other hotels that are much better and are the same price. Overall, I wouldn't recommend or come back.

It was one of the worst experiences of my life… the receptionist are seriously the most rude people I have ever meet in my life. Even asking them a simple question about breakfast or check out was met with terrible attitude and gross comments.. the place smells as soon as you walk in. And we got the junior suite which was old and outdated

All very friendly and helpful, we felt at home.

Safe place

Booked this hotel for my grandma and she had a pleasant stay.

A little run down. It may have been a very nice place to stay a while back. Stuffy smell in the bedroom. I stayed at a suite. I had to ask to remove hair from previous tenant from the bathroom and bedroom floor. No air conditioning and only one window in the entre apartment/suite opened up.

Due to its location, it is extremely noisy from Thursday to Saturday. There is a street market on Saturdays and Sundays and at night discos that play loud music. In addition, there is no bellhop service.

I can't believe this hotel has 4.3 stars on Expedia. The worst experience I have had in Bogota. The photos are false advertising. The price does not correspond to the quality of the hotel. I am staying with my husband and the room is like a closet. It has no ventilation and smells musty. The supposedly queen bed is super small and short. The safe's instructions are confusing. We arrived, we put our cell phones in the safe to go get something to eat and when we came back it couldn't be opened. It was 4:30 p.m. and Alejandro from the front desk said that he couldn't do anything because the manager had the master key and he had already left. He said we wait at 7:30 a.m. of the next day. We had work appointments from 8 a.m. and we only hope to solve the next morning. It turns out that this Mr. Alejandro never told the manager. The next morning we were told that the manager was not coming because he had a medical appointment. We were incommunicado and anguished. In the end a maintenance man came at 11:30 to open the box. The truth is that this whole situation is super frustrating and for the price we are paying as if it were a 4 or 5 star hotel, it is absurd. The customer service is lousy and they don't care about anything and the hotel is lousy.

Great location with wonderful restaurants in the area. The downside there is a bar across the street with a comedy club… which was very noisy. Two beds but one was very small.

Very convenient place in Usaquen, walkable to may restaurants. The service from the staff was great, specially from the cleaning ladies!!! The only recommendation would be to provide more options for breakfast