Casa Marina Beach and Reef - All Inclusive

The landscape is unique. The service is good the bed is comfortable.

The property has a 5 out of 10 rating at best. It has room for a lot of improvements but its an older property so do not expect top tier amendments. The gu. Was old and in bad conditionr. 2 of the 3 pools i saw was dirty. The snack area was infested with roaches. Maintenance response in the event you have an issue in you room has none existence. Some areas was tapped off with yellow caution tap because it was hazardous to occupy. All this is because of property management failure to bring this place up the standards of a elite resort. So it is what is is. Inlight of all that, the shower water was hot. The room i was in was celan and comfortable. The restaurant in the back of the property had a good selection of food and service was good. The show at night was entertaining. Loved the micheal jackson part. Its a doable property if you can deal with sub standards of abtrue resort! Just my opinion! You should stayband rate it. Some my love it. Some won't!

The TV service stopped working forthe last 4 days of my stay

I did love the ocean view, food was ok, drinks were so-so, didn’t like the rooms “mattress in poor condition, shower area not clean with mold, I did request air condition filter to be replace because of the Dust but never changed. the entertainment staff was Great

Place is great awesome employees could have better directions to rooms myself and a few other couples i ran into were lost as well but all part of the adventure,, maybe a display map in the walls or a kiosk would be helpful the paper map was useless

This is a beautiful property, my husband and I stayed in one of the ocean view rooms. It was very clean, they welcomed us with refreshments and in the room they had a nice fruit arrangement waiting for us. I requested a king size bed and it was very clean and comfortable. My only complaint is that we wanted to reserve the a la cart dinner and you could only reserve between 10-11am which was inconvenient for us since we went to rest and sleep in. The other issue we had was with the room Air conditioning. It was not working for a full day and they finally moved us into a different room at midnight. These room need to be well inspected prior to tourist coming in, since we are looking for relaxation and no stress. Food was okay.. nothing crazy and we did not get the chance to try their a la cart because by 12pm it was completely booked, no accommodation whatsoever.

It was amazing, excellent service.

Can't rate the aerea around the property, cause it depend, if we talk about the area within the complexe, then a 4*, if we talk about Sosua village and Playa Sosua, then it's always dirty and in poor condition as my first time 20 years ago. However, last visit to thia resort was 11yeras ago and they have upgraded a lot. The rooms, at least mine, was very clean and the shower, beside the mold on the glass panel silicone joint, was very nice, nicer than the 5* Puerto Plata Senator hotel. Overall, nice place. If you like all-inclusive resort, the quality/price is good.

Besides being close to the airport, the resort doesn’t offer a great experience, is just another resort with free food!

The food was good.

T

xxx

All good

The only issue we had was the condition of our room. It desperately needs updating. The toilet ran constantly and was very noisy. The shower was very old, the tub was chipped and although it was clean it didn’t look clean. Otherwise we had a great time! The staff was friendly and helpful and The views were amazing! Met a lot of great people as well!

Not enough beach chairs by the ocean

Todo muy bien me encantó los entrenamientos del teatro billard discoteca y todo le queda cerca a la persona

I Treated My Friend And Her At This Property For Her Birthday 🎂 They Had A Great Time There As She Said

I was traveling with my 3 month old son and during check in the receptionist gave me a room which was on the 4th floor with no elevator and with a stroller. When my parents walked in to their room, there was s gentlemen hooking up a TV on the wall. Well we thought the room was ready but clearly it wasn't. So we went back to the front desk and waited on a LONG line to tell them about both situations and it took over an hour to get our new rooms. All the staff seemed confused. You ask one, and they will send you to another staff and that staff will you to the other person. To my knowledge when i booked the reservation, i added my newborn son to the reservation and i was never given a crib or asked if i need one. The BUFFET was TINY and didn’t have many options. The same food was displaced twice snd it was also repeated. Having a child that needs their diaper changed is very difficult since there’s no changing tables in the bathrooms. There was no free wifi, many lines at the bars and would run out of certain liquors.(Dewars) People were smoking at the theater during the show and at the kids pool. Staff opens the bar after 10am. On a positive the note, the views were AMAZING!!

Staff extremely rude, the hotel charges for everything including WiFi. WiFi does not work in the rooms, T.V.’s are basically place for decorations. A/c in some rooms do not work and cockroaches were found in both our parties’ rooms. Food 3/10 and drinks are 2/10

Well the grounds are very nice the place is out dated and very dirty much update