Punta Palmera Cap Cana by Essenza Retreats

Beautifully experience recommended to go alone with your partner. our anfrition orlando was the best. all very clean and comfortable

Nice place to stay close to the marina.

Absolutely wonderful! If you are looking for a quiet & clean place its perfect!

Nice and cozy retreat. Very quiet, with private beach.

not a restaurant or lounge on the premises. transportation to rooms from parking lot did not operate late hours

Location and beaches different properties to visit

The staff is no friendly,the breakfast 😖,they don’t have nothing interesting in this hotel.

Very good properties, stayed in 2 different rooms, very specious and we'll equipped. Minor issues like back door didn't close properly, but overall great stay. It is very quiet, if that is what you are after is perfect. Breakfast is good and staff are nice, it does take a while, you have to wait.

The property is beautiful, quiet, with a large room and a high ceiling. Gorgeous views. Maria, the front desk attendant was incredibly helpful. The drawback about this place is how far it is from the true center of Punta Cana. It's about 30 minutes away and a taxi to downtown will cost $40 one way. We decided to get a rental car for $70 instead since it has free parking. A few minor things that were bothersome included the fact that there's no phone in the room, the shower did not drain properly, the lock box did not work, the power outlets by the bed did not work.

Definitely will recommend this hotel

Wonderful wonderful wonderful Price and service

The rooms are very nice and comfortable. The pool area was very nice. The beach had a lot of seaweed, but it could have been this time of year. Breakfast was good. I stayed on two different occasions and was very pleased overall. The hospitality offered by Maria was awesome. Be sure and visit the API restaurant and beach area - this is included in your stay at Punta Palmera Cap Cana.

Is beautiful and the employees is really nice, everything clean and perfect.

The property was out of the way and it felt like a ghost town. There was a lot of work going on at the property and one whole side of it was in complete disrepair and looked like the work had been abandoned long ago. The beach chairs were all broken. When I brought this to the attention of management they refused to acknowledge that more than the lobby was being repaired. When I walked outside I could look up to other balconies and see holes in them. The parking garage was leaking all over. With all of this being said, I found the resort to be safe and quiet. The kitchen sink was so tiny that it was totally inadequate for washing dishes. Paper towels or napkins were not provided. The tap water was not suitable for drinking which I didn’t know until we arrived. After the cleaning service our room smelled like a dead rat. Marisimo (?) was very kind and helped us with some excursions. He is a great person, which is the only reason for the 2 stars. I don’t believe the price was fair for the resort. I would hesitate to book here again without fully investigating the area and state of the property.

Most of the beach chairs were damaged and some broken, I had to carry myself one of the pool chairs to the beach because there was no staff available to do so.

I loved every part if my trip. !

Apartment is incredible needs a little maintenance in the balcony pool. Missing a little light inside apartment at night.

We stood at Punta Palmera for 6 days and loved every second of it! It was our first visit to Dominican Republic and we couldn’t of chose a better place to stay. The hotel is about a 15 minute drive from the airport, and is within a gated property. Which means it’s super safe, but a little far from activities or stores. However the hotel provides 3$ cabs wherever you need to go inside the vicinity or information to help schedule pick up dates or times outside the hotel. Punta Palmera itself is huge, although it is still under construction, the rooms are beautiful, spacious and comfortable. Every single person at Punta Palmera was super polite, kind and accommodating. If you’re worried about the language barrier, they have people who speak both Spanish and English. The hotel also excepts USD so you don’t have to worry about converting your money. If you’re looking for a quiet hotel within a safe community with a wonderful staff, breathtaking views of the ocean, huge rooms with full size kitchens and even a jacuzzi this is the place for you. Overall we had an amazing time, and would be visiting again shortly.

I usually stay there. Always a pleasure but this time I didn’t like the room I got. Smells like someone was there and sheets were never change.

I don’t understand how this hotel have so many good reviews. If you are planning to stay here, DON’T! I made a reservation for my boyfriend’s birthday, I am Dominican (so I understand that Cap Cana is a good area) and my boyfriend lives in North Carolina. I wanted to do something special for him so I booked from Feb 7th to Feb 10th, 2019. Worst experience ever!! First off they didn’t give me the room that I booked. There was a situation with the hot water. No internet in the room (I was supposed to close a deal to build a website and I couldn’t). There is a construction going on, hammering and drilling all day long! Unbelievable. We rented bikes and they were broken, they refused to give us a full refund for bikes we had to return. (By their logic we used the bikes for one hour, each hour was $5 dollars=$10, we paid $50, they returned only $30. When I tried to explain to them the amount was $40 because “mathematics” the Manager shut me up) The breakfast was awful, we didn’t even bother to eat at the restaurants there. The cleaning staff was very polite and helpful and so were the security guards. But the General Manager Mauricio was very rude, he was unapologetic and I think he was even trying to get us more upset! I have never had such a bad experience. No wonder why the hotel was empty! The beach is not clean due to the construction that is going on... the chair longs at the beach are broken. NEVER AGAIN! They gave us a good room the last night and also told us there woul