Bestwood Lodge

A fantastic hotel, in an area of national historical importance. The service from everyone there is fantastic. It's a beautiful hotel where you can take a walk. You may think some areas need further maintenence but the cost maintaining Victorian Gothic style building is frankly very difficult and should get Government grants. It really is an incredible place absolutely steeped in legend and history.

Really interesting building, comfortable beds bedding etc. water coffee and tea supplied, replaced daily Manager and staff obliging, friendly and helpful Set in restful woodland setting but easy access to city The building is old and quirky and in parts need of updates but this is compensated for by its character and it is refreshingly different from many modern hotels with corporate decor and little soul. WiFi intermittent at times . I have stayed many times and hope to stay again.

Bestwood lodge is a big old character building with nice picturesque surround but all the rooms need updating/decorating refurbishing to make them comfortable and everything working properly- all rooms need an overhaul. Also bedding - only one choice of duvet/bed linen which was very hot and so not a good night sleep.

The property itself is stunning in character being Richard III hunting lodge. But our King Charles room had only 1 heater working and its a big set of rooms. Despite asking for the other radiator to be switched on by WiFi it remained off all night and the remaining other was too low to have any effect. It was a cold night and thus did not get proper sleep. Avoided the breakfast as we have had two previously poor experiences with tepid coffee served from a flask.

Clean and great service

No lift. Bedroom on the third floor miles from reception. Had to cancel my stay and book another hotel. No refund

Bestwood Lodge is a very old building in need of investment but for me that’s part of its charm. On the run up to my function I felt there was a bit of casualness around arraignments however on the night everything was spot on the staff were brilliant from the manager down the buffet food was spot on the venue DJ (Kes) was absolutely brilliant my accomadation was spot on. All in all my experience was very good and I would definitely use Bestwood Lodge again.

The hotel is set in a beautiful location and the staff were very friendly. The hotel also has lots of history going back centuries.

One of the nicest places ive ever stayed....

The staff were great but that’s it! The whole place was very very old, outdated, dirty and uncomfortable! Booked a twin room but was given a double room with a sofa bed without any bedding! The room was very dirty and dusty. Bathroom was awful. The outside of the building was quite impressive though!

The hotel was empty and had no character whatsoever. It is a lovely old building that has been left to go to rack and ruin. Room was dingy and I could barely move in the shower it was so small. We had breakfast this morning and were the only people in the dining room and breakfast was very poor.

The hotel is stunning but needs millions spending on all the faults. It is very run down both internally and externally which is a great shame.

Staff was amazing. Great customer service- very receptive.

Declan was amazing. Great customer service- very receptive.

We arrived late in the evening in a £15 Uber after a day at Trent Bridge. Quick, cheery check in. Quiet room, high ceilings, comfy bed, clean room, functional bathroom. Hot and cold choice at breakfast, lovely poached eggs. Shame you couldn't sit outside, but nice breakfast room. We had a short walk in the grounds to shake off a hangover, read a bit of the history of the place and then a quick check out!

Staff were very helpful and friendly, if a bit haphazard! Food in the restaurant and the bar was really nice and well-priced. The bed was one of the most comfortable we have ever slept in and the room was very pleasant. There was a party in the function room below us, but there were no.problems with noise. Interesting place and good value for the price

The staff were all very nice and personable and the property is beautiful, however the building and grounds are in serious need of maintenance. ☹️

It was easy to find and the building looked good with parking out front. Check in was ok. We were on the first floor. On arrival the room looked clean, but there was dirt on the chair which I brushed off and just thought it was an oversight. The bathroom was clean with new towels. We booked for dinner which was not that special and the desert we wanted and was advertised as vegan, was not, so we went without. Disappointed. The worst bit was when I pulled back the covers to get into bed and to my horror saw it was dirty with black blobs on, (thinking the dreaded bed bugs!). Took photos so you can see for yourself. I tried to phone downstairs, but as they were very busy with a wedding reception, there was no answer, So putting my jacket over my PJs I wandered downstairs, and there was someone thankfully now on reception that I could ask to change the sheets etc. He came up a few minutes later to do the change. He did ask if we wanted a nightcap on the house, but as we were already ready for bed, and I don't drink that much, we declined. Would have been nicer for a little discount tho. Don't know if we would be returning.

The hotel is beautiful, extremely comfortable beds. Friendly service

There might as well have been a ladder to get me to my room. Badly signposted, no lighting on the main stairs, more stairs to go up, to go down, to go up again. Got to the end of a musty, dated ‘antique cream’ coloured corridor to find the rooms ended in 31. I was in 32. I realised there was yet another door (that looked like a cupboard door) - I went through that, expecting to find some kind of edible delight with ‘eat me’ written on it, as the walls and ceiling performed a masterpiece of collapsing perspective. The room was basic. No bedside lamps, a rotting window; a barely warm radiator. An awkwardly long ‘bathroom’ with an anti-tardis shower; I have seen babies dribble with more pressure. Dated wired telephones (telephones???) that had been unplugged by previous guests (who might no longer be with us) due to their audible affliction to ‘ping’. Single use plastic bathroom cups completed the utopian experience. Upon checkout, I was greeted with the ‘How was your stay?’ gambit, just to finish me off. Wow, that was a unique experience. I was not inclined to say “ Well….” - this chain is not, and will not do anything to make this a better place to stay. The incredible edifice they have acquired has a huge appetite for improvement to achieve a decent standard, but profit outranks any call to arms.