Brookside is located in area / city Cheshire West and Chester.
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Brookside
Hotels
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8.4
/10
Very Good
472 reviews
What Guests Say About Their Stay
Aaron
10.0
/ 10
Perfect location from everything. 5 mins journey in a cab to everywhere. Perfect for the chester races! Will be coming again
Emiliya
10.0
/ 10
The parking was small and we didn't manage to get a space, but that was the only slight inconvenience. Perfectly clean, comfortable bed, thick carpets in the hallway and amazingly confortable sofas. Garden with nice closed spaces for small companies of friends. Fantastic breakfast with really nice and helpful staff. The town of Chester is charming and full of restaurants, atmosphere and English history. The hotel is within walking distance, if you are a walking person, otherwise there are lots of well placed car parks. I do recommend the place.
Catherine
10.0
/ 10
Just had 3 days away to Chester and stayed here. The receptionist Anna was very welcoming helping and informative. The hotel is cosy and slightly old school but charming. Our bedroom was clean and the bed comfortable with extra pillows in the wardrobe. Tea and coffee were provided which was welcome after our long journey. Onsite parking was a bonus and the hotel is about a 15min walk to the town centre. Breakfast and evening meal is available to order if preferred but we only ate breakfast on our last day before setting off for the journey home and it was very nice. All in all I'd recommended the Brookside hotel for your visit to Chester. Staff were very friendly and couldn't do enough to ensure guests were comfortable. Thank you Anna & Angela for a pleasant stay.
In the Area
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Brook Lane, Cheshire, Cheshire West and Chester, England, CH2 2AN
Main Facilities
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Laundry service
Parking
Luggage storage
Garden
Business facilities
Express check-out
What's around Brookside
Brook Lane, Cheshire, Cheshire West and Chester, England, CH2 2AN
Discover More Places
Discover More About Brookside
General
Near Chester City Walls
Location
With a stay at Brookside in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. This hotel is 1.8 mi (3 km) from Chester Zoo and 5.4 mi (8.7 km) from Cheshire Oaks Designer Outlet.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Northgate Ponds - 0.3 km / 0.2 mi
University of Chester - 0.6 km / 0.3 mi
Chester City Walls - 1.1 km / 0.7 mi
Countess of Chester Hospital - 1.2 km / 0.8 mi
Chester Town Hall - 1.4 km / 0.8 mi
Chester Town Hall Square - 1.4 km / 0.9 mi
Chester Market - 1.4 km / 0.9 mi
Chester Cathedral - 1.5 km / 0.9 mi
The Rows of Chester - 1.5 km / 1 mi
Eastgate Clock - 1.6 km / 1 mi
Grosvenor Museum - 1.8 km / 1.1 mi
Grosvenor Park - 1.9 km / 1.2 mi
Alexandra Park - 1.9 km / 1.2 mi
Chester Roman Gardens - 1.9 km / 1.2 mi
Roman Amphitheatre - 1.9 km / 1.2 mi
The nearest airports are:
Chester (CEG-Hawarden) - 9.7 km / 6.1 mi
John Lennon Airport (LPL) - 39.9 km / 24.8 mi
Manchester Airport (MAN) - 58.8 km / 36.5 mi
The preferred airport for Brookside is John Lennon Airport (LPL).
Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Victorian hotel include concierge services and a television in a common area.
Business Facilities
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Dining
Grab a bite to eat at Brook View Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 7:30 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 28 guestrooms featuring DVD players. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
All facilities in Brookside
Common Space
Lobby
Exterior
Bedroom
Others
Things to Do
- TV lounge
- Garden
- Library
Food and Drinks
- Breakfast
- Snack bar
Connectivity
- Free WiFi
General
- Smoking area
- Parking
- Terrace
Accessibilty
- Accessibility equipment
Public Facilities
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
Hotel Services
- Laundry service
- Express check-in
- Luggage storage
- Express check-out
- Multilingual staff
- Concierge
Business Facilities
- Meeting rooms
- Business facilities
- Computer station
Accommodation Policy & General Information in Brookside
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Monday - Friday: 6:30 AM - 11 PM
Pets
Service Animals Allowed
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - 23:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Brookside | 28 |
Number of floors in Brookside | 3 |
Another facilities in Brookside | TV lounge, Garden, Library, Breakfast, Snack bar |
Frequently asked questions about Brookside
What is normal check-in & check-out time at Brookside?
The standard check-in time at Brookside is starting from 14:00 - 23:00 while the latest check-out time is at Before 11:00
Does Brookside provide breakfast?
Yes, Brookside provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Brookside?
Brookside has a 3.0-star rating.
How many floors does Brookside have?
Brookside has 3.
How many rooms are available at Brookside?
Brookside has 28.
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Brookside reviews and ratings
Overall Ratings & Reviews Brookside
Other sources (472)
8.4
Very Good
From 472 reviews
Cleanliness
8.6
Room Comfort
8.0
Location
8.4
Service and Facilites
9.2
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Traveller Reviews Brookside
Number of reviews per page
20
40
Top reviews
Scott
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Disappointed and I travel a lot!!! Carpark small so ended up parking away from hotel as in a residential area. Room 26 at the top so more like an attic room. No dressing table chair in front of dressing table so awkward for my partner to do hair and makeup. Went to make a drink in the morning and only 1 cup??? Breakfast is highly rated on reviews but we found toast anemic as hardly done. I didn't want a full breakfast so asked for bacon and egg sandwich... I had one rather of bacon🤔Staff very friendly but not worth money even with my discount.
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Aaron
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Perfect location from everything. 5 mins journey in a cab to everywhere. Perfect for the chester races! Will be coming again
Emiliya
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The parking was small and we didn't manage to get a space, but that was the only slight inconvenience. Perfectly clean, comfortable bed, thick carpets in the hallway and amazingly confortable sofas. Garden with nice closed spaces for small companies of friends. Fantastic breakfast with really nice and helpful staff. The town of Chester is charming and full of restaurants, atmosphere and English history. The hotel is within walking distance, if you are a walking person, otherwise there are lots of well placed car parks. I do recommend the place.
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Angharad
with Partner
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Location and staff - fantastic! Property also has a free car park.
The room was clean but very dated. Mattress was not comfortable and was quite noisy. The doors and the floor boards of the corridors are also quite noisy.
Ian
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great value for money, town is walkable but it is a bit out of the center. The noise from outside comes straight in , fortunately it is a quiet area. Over all a decent price lace to stay
Darren
with Partner
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Enjoyed the stay close to town good prise
Catherine
with Partner
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Just had 3 days away to Chester and stayed here. The receptionist Anna was very welcoming helping and informative. The hotel is cosy and slightly old school but charming. Our bedroom was clean and the bed comfortable with extra pillows in the wardrobe. Tea and coffee were provided which was welcome after our long journey. Onsite parking was a bonus and the hotel is about a 15min walk to the town centre. Breakfast and evening meal is available to order if preferred but we only ate breakfast on our last day before setting off for the journey home and it was very nice. All in all I'd recommended the Brookside hotel for your visit to Chester. Staff were very friendly and couldn't do enough to ensure guests were comfortable. Thank you Anna & Angela for a pleasant stay.
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Janet
with Partner
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Staff very friendly and breakfast was freshly cooked.
Alan
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Only a 1 night stay but I was not disappointed. Room clean & tidy, bed very comfortable.
Staff excellent.
No problem with parking.
👍
Brian
with Partner
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Needs some attention but is what it is
Christopher
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Everything was fine & very close to Chester Racecourse
Sarah
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Basic but clean hotel, nice staff & an easy 15min walk into town. Good 3 star hotel for one night. Not comfortable enough for more I didn’t think. One hard pillow, small towels, unpredictable shower temperature, broken TV remote . Coffee & Tea in room, easy parking & quiet.
David
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Dubious stains on the headboard. Stayed in a basement room.
Caroline
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The property is an old building in desperate for modernising and freshening up. The carpets are extremely aged and dirty, the shower was basically trickling, not running of cold water and therefore ended up having to have a dry wash from the toilet sink
Kristina
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
On arrival they tried to charge me the full amount when I had already paid half as a deposit. Not a great start. Room was very small and a little tired but clean. Bathroom very clean. Bed was comfy but pillows were thin and very firm. Not a great night’s sleep thanks to whining of an extractor fan somewhere in the hotel that went on all night and very thin curtains which meant an early wake up.
Great location though.
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Paul
with Partner
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Lovely stay throughout. Staff were incredibly helpful and went out of their way to help. Breakfast delicious. Bed comfortable.
Paul
with Partner
4.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Breakfast was ok, staff really good friendly and helpful but the property leaves a lot to be desired. Very dated and in real need of modernisation.
We booked a room with a 4 poster bed then on arrival were told we had a free upgrade to a 4 poster room.... Strange seeing as that's what we requested anyway.
Room was at best ok. The bed was pretty wobbly.
Ceiling in the room was a false ceiling of tiles like you would find in an office and there have clearly been several leaks coming through from the floor above judging by the stains on show.
Flooring was not the greatest in the bathroom area, a broken floorboard under the lino not been fixed causes you to almost fall over when you are not expecting the floor to give way on you.
Electric shower and the water pressure was quite weak.
We won't be returning.
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Tracy
Friends and family with Friends
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
The room was excellent, lovely and clean. The staff were very friendly and were happy to help. Breakfast was lovely. There isn't a huge amount of parking so this could be a problem if the hotel is busy.
Kath
with Partner
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Fantastic staff, really makes the place.
June
with Friends
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Loved our stay at Brookside.
We know where we'll be next trip to Chester!!
Lovely family run hotel. Owner and staff go above and beyond to ensure a lovely experience for guests.
Rooms comfy and cosy.
Easy walking distance to city centre.
Number of reviews per page
20
40
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