Cromwell Hotel Stevenage

Hotels
8.2
/10
Very Good
806 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Exceptional ! The staff really make you feel at ease and help the best way they can to accommodate your needs.

Maria A

10.0
/ 10
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.

Verified traveler

10.0
/ 10
Beautiful room in the old town, 24hr check in service and a wonderful included breakfast.
In the Area
See Map
High Street Old Town, Stevenage District, Hertfordshire, England, SG1 3AZ

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Cromwell Hotel Stevenage is located in area / city Stevenage District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cromwell Hotel Stevenage

High Street Old Town, Stevenage District, Hertfordshire, England, SG1 3AZ
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Lobby 2 Cromwell Hotel Stevenage

Discover More About Cromwell Hotel Stevenage

General


Near Stevenage Arts & Leisure Centre

Location


Located in Stevenage, Cromwell Hotel Stevenage is in the historical district, within a 5-minute drive of Stevenage Arts & Leisure Centre and Gordon Craig Theatre. This hotel is 1.2 mi (2 km) from Cineworld Stevenage and 1.7 mi (2.7 km) from Stevenage Community Arts Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Gordon Craig Theatre - 1.4 km / 0.9 mi
Stevenage Arts & Leisure Centre - 1.5 km / 0.9 mi
Cineworld Stevenage - 1.8 km / 1.1 mi
Stevenage Community Arts Centre - 2.7 km / 1.7 mi
Lamex Stadium - 3.2 km / 2 mi
Knebworth Country Park - 3.7 km / 2.3 mi
Knebworth House - 6.3 km / 3.9 mi
Top Field - 8.4 km / 5.2 mi
North Herts Leisure Centre - 8.7 km / 5.4 mi
TeamWorks Karting Letchworth - 8.9 km / 5.5 mi
Welwyn Roman Baths - 11.6 km / 7.2 mi
Benington Lordship Gardens - 11.9 km / 7.4 mi
Stotfold Watermill & Nature Reserve - 13.9 km / 8.6 mi
Lilley Dog Walking Field - 14 km / 8.7 mi
The New Maynard Gallery - 14.6 km / 9.1 mi

The nearest airports are:
Luton Airport (LTN) - 21.6 km / 13.4 mi
Stansted Airport (STN) - 45 km / 27.9 mi
Cambridge (CBG) - 47.9 km / 29.8 mi
London City Airport (LCY) - 79.6 km / 49.5 mi

The preferred airport for Cromwell Hotel Stevenage is Luton Airport (LTN).

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include wedding services, a television in a common area, and a banquet hall.

Business Facilities


Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Stevenage? This hotel has 3466 square feet (322 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining


Enjoy British cuisine at Rump & Wade Sun until 5pm, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms


Stay in one of 77 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Cromwell Hotel Stevenage

Bar, Cafe and Lounge Cromwell Hotel Stevenage
Bar, Cafe and Lounge
Functional Hall Cromwell Hotel Stevenage
Functional Hall
Common Space Cromwell Hotel Stevenage
Common Space
Lobby Cromwell Hotel Stevenage
Lobby
Exterior Cromwell Hotel Stevenage
Exterior

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Things to Do

  • TV lounge
  • Garden

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Conference rooms

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Cromwell Hotel Stevenage

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Noise-free rooms not guaranteed, Essential workers only - NO, No elevators
  • Fee for English breakfast: approximately GBP 11.00 for adults and GBP 9.50 for children
  • Fee for in-room wireless internet: GBP 1 per stay (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cromwell Hotel Stevenage
77
Number of floors in Cromwell Hotel Stevenage
3
Another facilities in Cromwell Hotel Stevenage
Laundry service, Express check-in, Wedding service, Luggage storage, Express check-out

Frequently asked questions about Cromwell Hotel Stevenage

What are available facilities at Cromwell Hotel Stevenage?
There are top facilites at Cromwell Hotel Stevenage such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cromwell Hotel Stevenage?
The standard check-in time at Cromwell Hotel Stevenage is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Cromwell Hotel Stevenage provide breakfast?
Yes, Cromwell Hotel Stevenage provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cromwell Hotel Stevenage?
Cromwell Hotel Stevenage has a 3.0-star rating.
How many floors does Cromwell Hotel Stevenage have?
Cromwell Hotel Stevenage has 3.
See All

Cromwell Hotel Stevenage reviews and ratings

8.2
Very Good
From 806 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveller Reviews Cromwell Hotel Stevenage

Number of reviews per page
20
40
Top reviews
Wan Li
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

More lighting in the room, better ventilation
liz
icon-
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Stayed at the Cromwell for two nights. When I arrive there was a sign on the desk saying for assistance go to the restaurant. The hotel room it's self was lovely and a very comfortable bed. The only thing I did notice was the yellow blanket at the bottom of the bed had some stains all over it. Other than that I had a very lovely stay and definitely be back
Read More
Dhanuka
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We recently stayed at The Cromwell and, aside from one very disappointing incident, our experience was largely positive. On arrival we received a complimentary room upgrade, the room was lovely, and breakfast at Rump & Wade was excellent with attentive staff. Unfortunately, on 13th December, my partner and I were spoken to in an aggressive and completely unacceptable manner by the Night Manager. When returning to the hotel, we had to pass through a crowd outside the entrance and were shouted at despite calmly explaining that we were hotel guests. The tone and language used were alarming, unprofessional, and entirely unwarranted. This behaviour was particularly disappointing given how courteous and professional all other staff members were during our stay. I have already spoken directly with the Hotel Manager regarding this incident, but felt it important to share our experience here as well.
Read More
STEVEN
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Check in was smooth. The room was clean and well presented. The thermostat was tricky to understand as we wanted to turn up the heating. Bed was very comfortable as far as we were concerned although the softness may not be to every ones liking. Breakfast was laid out well (buffet) and there was as much as you could eat. One thing that was dissapointing was the plates were cold which is a no no when serving up your breakfast as sometimes with a buffet you spend quite a bit of time wating for toast etc. Overall a good experience.
Read More
Peter
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Executive double room good. Tasty breakfast. Nice location
Robert
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Room was spotless and whole hotel is charming
Jane
icon-Business
Business
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room
Simon
icon-with Partner
with Partner
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

We were told at check in that we had been upgraded to a family room. It wasn't an upgrade, there was an extra single bed. The main bed was quite small, we would have preferred to have kept the original arrangement.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Exceptional ! The staff really make you feel at ease and help the best way they can to accommodate your needs.
Maria A
icon-
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
Read More
Andy
icon-Business
Business
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

It’s a frustrating review, the hotel is lovely, the staff were on point and the attached bar and restaurant both excellent. Sadly, I had a terrible nights sleep due to the almost unbearable temperature of the room. I’ve never stayed anywhere quite like it, the inch opening of the window and small fan provided dud nothing to make it any better. A lovely hotel,
Read More
Lucy
icon-with Partner
with Partner
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The room was clean and well sized, as was the bathroom. We had upgraded to the executive room as the description said that it was a Queen bed, but it wasn't. It was just a double, not even king-size, and fairly uncomfortable at that. Consequently we had a pretty rubbish night's sleep.
Clementene
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Terrible check in, unprofessional, one member of staff stormed off leaving another to deal with us. Clearly having personal issues with each other.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Great location and the hotel has all amenities to be a really great hotel however, room was so hot, air con machine provided but it was so loud we barely slept. Restaurant is a great space but cooked breakfast was cold, only the manager and one other staff were able to help with requests all other junior staff were slightly unaware of the options available in the restaurant when asked they’re reply on where to order fried eggs it was “I’ll get my manager”. Just a few small touches regarding service however as mentioned it has all the amenities to be a brilliant hotel.
Read More
Nicholas
icon-Business
Business
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Staff and service was amazing, bed comfy but room was stifling hot even with a portable air conditioning unit as the window doesn’t open wide enough for the hot air to be let out, so although the bed was extremely comfy I couldn’t manage any sleep. The bathroom flooded as I took a shower because the shower screen is not sufficient and I had to leave all the towels on the floor to absorb the water.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Beautiful room in the old town, 24hr check in service and a wonderful included breakfast.
Verified traveler
icon-
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Room was a little too warm but generally clean and comfortable with everything needed.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
Johanna
4.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Rude staff
Steven
icon-Business
Business
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Good hotel well appointed
Number of reviews per page
20
40

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Exterior 4 Cromwell Hotel Stevenage

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 806 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Cromwell Hotel Stevenage

Number of reviews per page
20
40
Top reviews
Wan Li
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

More lighting in the room, better ventilation
liz
icon-
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Stayed at the Cromwell for two nights. When I arrive there was a sign on the desk saying for assistance go to the restaurant. The hotel room it's self was lovely and a very comfortable bed. The only thing I did notice was the yellow blanket at the bottom of the bed had some stains all over it. Other than that I had a very lovely stay and definitely be back
Read More
Dhanuka
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We recently stayed at The Cromwell and, aside from one very disappointing incident, our experience was largely positive. On arrival we received a complimentary room upgrade, the room was lovely, and breakfast at Rump & Wade was excellent with attentive staff. Unfortunately, on 13th December, my partner and I were spoken to in an aggressive and completely unacceptable manner by the Night Manager. When returning to the hotel, we had to pass through a crowd outside the entrance and were shouted at despite calmly explaining that we were hotel guests. The tone and language used were alarming, unprofessional, and entirely unwarranted. This behaviour was particularly disappointing given how courteous and professional all other staff members were during our stay. I have already spoken directly with the Hotel Manager regarding this incident, but felt it important to share our experience here as well.
Read More
STEVEN
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Check in was smooth. The room was clean and well presented. The thermostat was tricky to understand as we wanted to turn up the heating. Bed was very comfortable as far as we were concerned although the softness may not be to every ones liking. Breakfast was laid out well (buffet) and there was as much as you could eat. One thing that was dissapointing was the plates were cold which is a no no when serving up your breakfast as sometimes with a buffet you spend quite a bit of time wating for toast etc. Overall a good experience.
Read More
Peter
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Executive double room good. Tasty breakfast. Nice location
Robert
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Room was spotless and whole hotel is charming
Jane
icon-Business
Business
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room
Simon
icon-with Partner
with Partner
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

We were told at check in that we had been upgraded to a family room. It wasn't an upgrade, there was an extra single bed. The main bed was quite small, we would have preferred to have kept the original arrangement.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Exceptional ! The staff really make you feel at ease and help the best way they can to accommodate your needs.
Maria A
icon-
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
Read More
Andy
icon-Business
Business
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

It’s a frustrating review, the hotel is lovely, the staff were on point and the attached bar and restaurant both excellent. Sadly, I had a terrible nights sleep due to the almost unbearable temperature of the room. I’ve never stayed anywhere quite like it, the inch opening of the window and small fan provided dud nothing to make it any better. A lovely hotel,
Read More
Lucy
icon-with Partner
with Partner
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The room was clean and well sized, as was the bathroom. We had upgraded to the executive room as the description said that it was a Queen bed, but it wasn't. It was just a double, not even king-size, and fairly uncomfortable at that. Consequently we had a pretty rubbish night's sleep.
Clementene
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Terrible check in, unprofessional, one member of staff stormed off leaving another to deal with us. Clearly having personal issues with each other.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Great location and the hotel has all amenities to be a really great hotel however, room was so hot, air con machine provided but it was so loud we barely slept. Restaurant is a great space but cooked breakfast was cold, only the manager and one other staff were able to help with requests all other junior staff were slightly unaware of the options available in the restaurant when asked they’re reply on where to order fried eggs it was “I’ll get my manager”. Just a few small touches regarding service however as mentioned it has all the amenities to be a brilliant hotel.
Read More
Nicholas
icon-Business
Business
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Staff and service was amazing, bed comfy but room was stifling hot even with a portable air conditioning unit as the window doesn’t open wide enough for the hot air to be let out, so although the bed was extremely comfy I couldn’t manage any sleep. The bathroom flooded as I took a shower because the shower screen is not sufficient and I had to leave all the towels on the floor to absorb the water.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Beautiful room in the old town, 24hr check in service and a wonderful included breakfast.
Verified traveler
icon-
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Room was a little too warm but generally clean and comfortable with everything needed.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
Johanna
4.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Rude staff
Steven
icon-Business
Business
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Good hotel well appointed
Number of reviews per page
20
40