Staying at Crystal Beach Hotel is a good choice when you are visiting Bournemouth.
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Crystal Beach Hotel
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5.0
Fair
36 reviews
In the Area
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12 Beacon Road, Bournemouth, England, BH2 5ER
Main Facilities
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Parking
Luggage storage
Laundry
What's around Crystal Beach Hotel
12 Beacon Road, Bournemouth, England, BH2 5ER
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Discover More About Crystal Beach Hotel
General
Near Bournemouth Beach
Location
With a stay at Crystal Beach Hotel in Bournemouth (Bournemouth City Centre), you'll be a 3-minute walk from Bournemouth International Centre and 6 minutes by foot from Bournemouth Beach. This hotel is 5.5 mi (8.8 km) from Poole Harbour and 8.2 mi (13.2 km) from New Forest National Park.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Bournemouth International Centre - 0.3 km / 0.2 mi
Bournemouth Beach - 0.5 km / 0.3 mi
Bournemouth Lower Gardens - 0.5 km / 0.3 mi
Oceanarium - 0.5 km / 0.3 mi
Bournemouth Pavillion Theatre - 0.6 km / 0.3 mi
The Square - 0.6 km / 0.4 mi
Bournemouth Pier - 0.7 km / 0.4 mi
St. Peter's Church - 0.7 km / 0.5 mi
Genting Casino Bournemouth - 0.8 km / 0.5 mi
Durley Chine Beach - 0.8 km / 0.5 mi
Russell-Cotes Art Gallery and Museum - 0.9 km / 0.5 mi
Bournemouth Town Hall - 0.9 km / 0.5 mi
Alum Chine Beach - 1.1 km / 0.7 mi
Meyrick Park Golf Course - 1.7 km / 1.1 mi
Branksome Dene Beach - 1.8 km / 1.1 mi
The nearest airports are:
Bournemouth (BOH-Bournemouth Intl.) - 11.5 km / 7.1 mi
Southampton (SOU) - 55.2 km / 34.3 mi
Business Facilities
Featured amenities include luggage storage and laundry facilities. Self parking (subject to charges) is available onsite.
Rooms
Make yourself at home in one of the 34 guestrooms, featuring kitchenettes with ovens and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and blackout drapes/curtains, and housekeeping is provided on request.
All facilities in Crystal Beach Hotel
Functional Hall
Common Space
Lobby
Accommodation Services
Exterior
Connectivity
- Free WiFi
General
- Parking
Accessibilty
- Accessible parking
Public Facilities
- Smoke-free area
Hotel Services
- Luggage storage
Nearby Facilities
- Laundry
Accommodation Policy & General Information in Crystal Beach Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Pets
Service Animals Allowed
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - 20:00 - to 11:00 |
Available rooms at Crystal Beach Hotel | 34 |
Another facilities in Crystal Beach Hotel | Free WiFi, Parking, Accessible parking, Smoke-free area, Luggage storage |
Frequently asked questions about Crystal Beach Hotel
What is normal check-in & check-out time at Crystal Beach Hotel?
The standard check-in time at Crystal Beach Hotel is starting from 14:00 - 20:00 while the latest check-out time is at Before 11:00
What is the star rating of Crystal Beach Hotel?
Crystal Beach Hotel has a 2.0-star rating.
How many rooms are available at Crystal Beach Hotel?
Crystal Beach Hotel has 34.
Crystal Beach Hotel reviews and ratings
Overall Ratings & Reviews Crystal Beach Hotel
Other sources (36)
5.0
Fair
From 36 reviews
Cleanliness
6.0
Room Comfort
6.4
Service and Facilites
5.2
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Traveller Reviews Crystal Beach Hotel
Number of reviews per page
20
40
Top reviews
Lisa
Friends and family Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Very clean room. Helpful staff on arrival. Great location, excellent value for money.
Evan
Friends and family Family
2.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
I was extremely disappointed with my stay at Crystal Beach Hotel. This was honestly one of the worst hotel experiences I have ever had and I would not recommend it to anyone. The property felt more like a poorly managed hostel than a hotel, and the reality was nothing like what was advertised.
When we arrived, there was no reception staff available. We spent around 45 minutes ringing the bell and waiting for someone to assist us, but nobody came. Eventually, another guest informed us that the staff do not actually work in the building and are based at another hotel, and that we needed to call a phone number ourselves. This is completely unacceptable and not what anyone expects when checking into a hotel.
Accessibility was also a major issue. We were placed on the top floor, the lift was broken, and the stairs were incredibly steep. Anyone with mobility issues would struggle enormously. The hotel is definitely not accessible despite what guests might reasonably expect.
Security was shocking. The main front door was left open throughout the night, meaning literally anyone could walk into the building. There were also no clear checkout instructions, so guests were simply leaving room keys on a side table. Combined with the unsecured entrance, this created a serious security concern as anyone could potentially enter and gain access to rooms.
Our first night was the worst part of the stay. There was constant noise, with people screaming and slamming doors in the early hours of
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Judith
6.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
A bit battered. Basic accommodation but a great location. Clean and warm.
jignesh
4.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Thanks
Mohammed
Friends and family Family
2.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
It was not a good hotel at all, the rooms were a lot smaller compared to the pictures they show you on the website. There was no air ventilation it was very stuffy in the rooms.also the check out time was at 11 but the house keepers locked us inside without knocking on the doors. And we left jsut before 11.
Vijayamaharaj
Leisure with Children
6.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
The property offers a great location with easy access to restaurants, shops, and the shore, alongside spacious and bright living areas. However, the mattress was uncomfortable and felt like springs, leading to a poor night's sleep, and a bedside chair was broken, limiting its usability.
Tomasz
Leisure with Children
4.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Housekeeping staff not be seen, all requests has to be done by reception in different building ie new towels. Get different room from this what on booking.
Verified traveler
Friends and family Family
4.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Room smell bad
Shower broken and making noise all night
No ac and needed to leave the windows open which you can hear all the noise from outside and couldn’t sleep all night.
Carpet dirty but the bed sheets were clean. You can stay in this hotel only in emergency or if you couldn’t find another option.
Svitlana
with Partner
8.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
All good thanks!
Susan
4.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
No WiFi, no service, no staff available at any time. Room not serviced ever during my 5 day stay. Basics lacking, Cup not ever washed, toilet roll not replaced had to use own tissues. Surfaces not wiped, bed never made, bin not emptied, tea/coffee never replenished (thank goodness I brought my own with me) Basin not wiped, no hangers in the wardrobe, just fundamentals. I would not recommend this hotel to
anyone. It should just be classified as a room only doss house and even then that is over selling it. I can honestly say, that it felt third world standard of accommodation and should not have ever been classed as a hotel. It was totally mis sold as it said a room with a sea view. Definitely not a sea view room. Lift out of order and could not be used.Steep stairs, lots of them, definitely unsuitable for any kind of disability, not even a ramp up to the front coded front door. Totally impersonal and really bad.
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Slawomir
Friends and family Family
8.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Super lokalizacja, do plaży 5 minutek a co do komfortu to za tą cenę nic lepszego nie znajdziecie. Ważne że czysto, świeża pościel i reczniki.
Polecam
Shailesh
Friends and family Family
4.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
communication 0. did not get any replies for the messages requesting information. arrived on time but room was not ready. rooms were on 3rd floor but lift was not working. need to pay for parking in the hotel premises while its free in other hotel. it's more like hostel than hotel. Fire alarm went off in the morning but no one was there to assist. not so clean, smelly room n toilet. dirty furniture n broken fridge but fortunetly working.
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Suwayne
Leisure
4.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Had to go the hotel around the corner to check in and check out even though there is a receptionist area on the property I stayed it was closed.The wifi literally would come on for like 3 seconds and then be out for like 30 seconds to a minute at a time.Wifi was crappy for my entire stay of 1 night and the workers at the other hotel said they know about the internet problem.They claimed the internet problem is because it is always like this on weekends or when the town is busy and that by Sunday the wifi would be okay.The common areas didnt smell so nice.The room windows could not open.The bathroom didnt have a window.The tv remote had no batteries.The tv toggle wouldnt work.The tv also said no signal.
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Joel
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Lovely very close to town center
Matt
with Partner
4.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
Really small room bed uncomfortable tv didn’t work shower was just a drip won’t be coming back
Nigel
8.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
I had a good nights sleep the room was clean and tidy and staff was very nice I would stay again
araik
2.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
I'm not recommending anyone to go that hotel
Patricia
Leisure Family
6.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Dirty smelly toilet
Cristina
Leisure
2.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Terrible
Stuart
Friends and family with Friends
6.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Hotel is tired, but generally clean.
No on site reception, so had to go to hotel next door for keys.
Lots of people milling around in the early hours of the morning, banging doors and talking loudly, resulting in a disturbed sleep.
Number of reviews per page
20
40
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