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Leonardo Hotel Newcastle Quayside
Hotels
7.8
/10
Pleasant
929 reviews
What Guests Say About Their Stay
monica
10.0
/ 10
Lovely spot. Hospitality of team tremendous. Would definitely come back again..
Adrian
10.0
/ 10
A very good hotel. Lovely and clean. Check in was efficient and a good experience. Staff were very good. The room was excellent and very clean.
Courtney
10.0
/ 10
Good stay overall. No major faults or complaints. Staff were friendly on arrival, room was clean, beds comfy. Only fault was my Mum broke her toe as they hadn’t put the bed fully together and she hadn’t noticed until she tripped on it and her toe is now broke lol. But apart from that the stay was good.
In the Area
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South Shore Road, Gateshead, England, NE8 3AE
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Leonardo Hotel Newcastle Quayside
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What's around Leonardo Hotel Newcastle Quayside
South Shore Road, Gateshead, England, NE8 3AE
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Discover More About Leonardo Hotel Newcastle Quayside
Location
Staying at Leonardo Hotel Newcastle Quayside is a good choice when you are visiting Gateshead.
About Leonardo Hotel Newcastle Quayside
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Leonardo Hotel Newcastle Quayside exclusively for you.
Get precious and unforgettable moment during your stay at Leonardo Hotel Newcastle Quayside.
All facilities in Leonardo Hotel Newcastle Quayside
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Newspaper in lobby
General
- Banquet
- Parking
- Parking (surcharge)
Food and Drinks
- Breakfast
- Bar
Connectivity
- Free WiFi
Business Facilities
- Meeting rooms
Accommodation Policy & General Information in Leonardo Hotel Newcastle Quayside
Important Note
- Fee for buffet breakfast: approximately GBP 16 per person
- Self parking fee: GBP 8.50 per night
- Late check-out fee: GBP 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Leonardo Hotel Newcastle Quayside | 203 |
Number of floors in Leonardo Hotel Newcastle Quayside | 4 |
Another facilities in Leonardo Hotel Newcastle Quayside | Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby |
Frequently asked questions about Leonardo Hotel Newcastle Quayside
What are available facilities at Leonardo Hotel Newcastle Quayside?
There are top facilites at Leonardo Hotel Newcastle Quayside such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Leonardo Hotel Newcastle Quayside?
The standard check-in time at Leonardo Hotel Newcastle Quayside is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Leonardo Hotel Newcastle Quayside provide breakfast?
Yes, Leonardo Hotel Newcastle Quayside provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Leonardo Hotel Newcastle Quayside?
Leonardo Hotel Newcastle Quayside has a 4.0-star rating.
How many floors does Leonardo Hotel Newcastle Quayside have?
Leonardo Hotel Newcastle Quayside has 4.
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More Reviews from Other Guests in Leonardo Hotel Newcastle Quayside
Overall Ratings & Reviews Leonardo Hotel Newcastle Quayside
Other sources (929)
7.8
Pleasant
From 929 reviews
Cleanliness
8.0
Room Comfort
8.0
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Leonardo Hotel Newcastle Quayside
Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
On a hot day/night had hoped the air con would cool the room down. Got more cool air from a hand fan that the air con. Room 441 needs a new bulb in the light outside bathroom.
Holly
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I booked this Leonardo after staying at the Leonardo in Belfast city centre in 2024. Belfast was phenomenally clean and updated, this one feels a bit tired and with that, a little less clean, but generally okay. The bed and bedroom were clean, it was just the carpets and bathroom.
Ianeileen
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice central property in Newcastle x
John
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Limited parking and not enough room in the dining room at breakfast.
Elizabeth
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice hotel , but its in in an industrial estate. Struggled to find a local shop within walking distance. Selection of drinks in hotel bar not great no coke just pepsi max . Room had an interconnected door to our neighbours, who were VERY LOUD ! Breakfast was good and the beds were beyond comfortable, the bathrooms were adequate, however dated. Parking diobolical ! No spaces at hotel and other parking options meant walking up a steep hill. So parked on baltic car park 30.00 !!
Read More
Louise
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely staff - very helpful.
Outside areas are under development so very derelict with lots of waste ground.
Nice tidy room but some communal areas needed a bit of attention (dirty windows).
Great location in the riverside.
Carl
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Comfortable
Carl
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Stayed for 3 nights which we do every year for a celebration. We asked ahead for room 336 a superior triple but when we called on the morning of our planned stay we were told rooms cannot be reserved by number!? Luckily we arrived and we were give 236 on floor two. The views not as good as it’s not that high and you hear traffic going by. We also asked everyday for our room to be cleaned. We put a please clean my room sign on the door handle for staff to see. The room was never cleaned!? How is that possible in a big chain hotel? Staff were lovely too but nothing gets done sadly let down this year
Read More
Alistair
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Bed was too soft and lack of a top sheet when it's very warm isn't great. Breakfast choices were poor. No vegetarian sausages. No pastries left. Who has roast potatoes for breakfast?! Not sufficient parking spaces and no non slip mat in the bath. But, we did get a river view as requesed.
Glynn
Business
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Parking horrendous, breakfast poor.
Jiten
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Reasonably good service. Had a nice fish and chips one evening. And a decent breakfast roll too.
Decent location close to millennium bridge.
Limited parking.
Few minor things. Fan in bathroom wasn’t working. Pumps on shower gel and shampoo were broken.
Emma
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Property was within walking distance to Newcastle City Centre, parking was easy and bed was comfortable.
Only downside was that our toilet didnt flush properly which we reported when we left.
Would stay here again.
Breakfast was 7/10
Kayleigh
Friends and Family
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Room was dirty and small for 2 adults and a baby when you need to have pram and cot in the room was unable to move about.
Very dusty in the room hasnt been cleaned properly at all. Limescale on shower head, dirt behind tap, tiles dirty, hole in carpet and pillow case. I only notice the pile of dust behind the chair the night before going home and figured out why i had to take my allergy tablets.
Read More
katrina
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Easy and cheap parking in a quite area next to the Tyne nice view
Samuel
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Clean and quiet
Yvonne
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Clean and close to city centre
donna
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location ✨️✨️
Just the rooms very warm air con has to be unlocked via reception would be better if was unlocked anyway then just randomly turns of as on a timer would be better if they let you have control.
I rang day before regarding a fan they said they provided so left at home. No fan available on day 1 got 1 on day 2 and it was on its way out did not nothing. So had to buy 1 from argos which was frustrating as i did ring up, as was there for 4 nights you do need a fan rooms very warm and stuffy makes it very gard to sleep.
Other than that a lovely hotel but was looking forward to a good sleep
Read More
Jane
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Hotel nice good price and comfortable but shocking parking situation
Ellie
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Hotel in great location. Not a far walk away from the city . parking was located right outside the hotel which was great . Rooms were very basic and were needing a freshen up . Bathroom wasn’t very clean and the shower was blocked and made the bathroom soaking wet . Reception staff were lovely
SANTANA PIEDADE
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Quite
Number of reviews per page
20
40
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Overall Ratings & Reviews Leonardo Hotel Newcastle Quayside
Other sources (929)
7.8
Pleasant
From 929 reviews
Cleanliness
8.0
Room Comfort
8.0
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Leonardo Hotel Newcastle Quayside
Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
On a hot day/night had hoped the air con would cool the room down. Got more cool air from a hand fan that the air con. Room 441 needs a new bulb in the light outside bathroom.
Holly
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I booked this Leonardo after staying at the Leonardo in Belfast city centre in 2024. Belfast was phenomenally clean and updated, this one feels a bit tired and with that, a little less clean, but generally okay. The bed and bedroom were clean, it was just the carpets and bathroom.
Ianeileen
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice central property in Newcastle x
John
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Limited parking and not enough room in the dining room at breakfast.
Elizabeth
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice hotel , but its in in an industrial estate. Struggled to find a local shop within walking distance. Selection of drinks in hotel bar not great no coke just pepsi max . Room had an interconnected door to our neighbours, who were VERY LOUD ! Breakfast was good and the beds were beyond comfortable, the bathrooms were adequate, however dated. Parking diobolical ! No spaces at hotel and other parking options meant walking up a steep hill. So parked on baltic car park 30.00 !!
Read More
Louise
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely staff - very helpful.
Outside areas are under development so very derelict with lots of waste ground.
Nice tidy room but some communal areas needed a bit of attention (dirty windows).
Great location in the riverside.
Carl
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Comfortable
Carl
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Stayed for 3 nights which we do every year for a celebration. We asked ahead for room 336 a superior triple but when we called on the morning of our planned stay we were told rooms cannot be reserved by number!? Luckily we arrived and we were give 236 on floor two. The views not as good as it’s not that high and you hear traffic going by. We also asked everyday for our room to be cleaned. We put a please clean my room sign on the door handle for staff to see. The room was never cleaned!? How is that possible in a big chain hotel? Staff were lovely too but nothing gets done sadly let down this year
Read More
Alistair
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Bed was too soft and lack of a top sheet when it's very warm isn't great. Breakfast choices were poor. No vegetarian sausages. No pastries left. Who has roast potatoes for breakfast?! Not sufficient parking spaces and no non slip mat in the bath. But, we did get a river view as requesed.
Glynn
Business
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Parking horrendous, breakfast poor.
Jiten
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Reasonably good service. Had a nice fish and chips one evening. And a decent breakfast roll too.
Decent location close to millennium bridge.
Limited parking.
Few minor things. Fan in bathroom wasn’t working. Pumps on shower gel and shampoo were broken.
Emma
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Property was within walking distance to Newcastle City Centre, parking was easy and bed was comfortable.
Only downside was that our toilet didnt flush properly which we reported when we left.
Would stay here again.
Breakfast was 7/10
Kayleigh
Friends and Family
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Room was dirty and small for 2 adults and a baby when you need to have pram and cot in the room was unable to move about.
Very dusty in the room hasnt been cleaned properly at all. Limescale on shower head, dirt behind tap, tiles dirty, hole in carpet and pillow case. I only notice the pile of dust behind the chair the night before going home and figured out why i had to take my allergy tablets.
Read More
katrina
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Easy and cheap parking in a quite area next to the Tyne nice view
Samuel
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Clean and quiet
Yvonne
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Clean and close to city centre
donna
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location ✨️✨️
Just the rooms very warm air con has to be unlocked via reception would be better if was unlocked anyway then just randomly turns of as on a timer would be better if they let you have control.
I rang day before regarding a fan they said they provided so left at home. No fan available on day 1 got 1 on day 2 and it was on its way out did not nothing. So had to buy 1 from argos which was frustrating as i did ring up, as was there for 4 nights you do need a fan rooms very warm and stuffy makes it very gard to sleep.
Other than that a lovely hotel but was looking forward to a good sleep
Read More
Jane
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Hotel nice good price and comfortable but shocking parking situation
Ellie
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Hotel in great location. Not a far walk away from the city . parking was located right outside the hotel which was great . Rooms were very basic and were needing a freshen up . Bathroom wasn’t very clean and the shower was blocked and made the bathroom soaking wet . Reception staff were lovely
SANTANA PIEDADE
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Quite
Number of reviews per page
20
40