Marco Pierre White's Rudloe Arms

Fundamentally, the hotel is woefully understaffed and operationally poor. The attitude of the staff is to say "no" without even checking (as evidenced three times). Staff attitudes, bar the lovely receptionist are curt and bordering on rude. Lovely place visually, but the walls and carpets are in dire need of a make over in the Coach House. Rooms are generally very nice and themed well. Additional charges are everywhere - so beware. Are there better places to stay - yes.

Lovely room but unfortunately lighting very bad and no daylight as window covered by Virginia creeper. Receptionist on check in very vague and had no idea of what was covered in my original booking - had to show email confirmation so that the offers paid for could actually be had.

Very expensive for what it was. Meals over priced, wasn't in the main hotel so needed to walk over for dinner/breakfast that was meant to be included but wasn't. Staff were very helpful and polite

A nice looking very stylish 17th century building with an annex and shepherd's huts in the grounds...which is really nice, the art deco throughout the hotel is really inspiring with a warm glow of lovely vibes...unfortunately all that was overshadowed by extra surcharges and a compulsive need to extract as much of the clients money as possible...I paid my bar bill before going to my room that night. The morning of checkout I showed the manager the receipt for my bar bill and she said thet it would be sorted out when the bar staff was back on shift that day...that never happened and I am now chasing the unnecessary extra cash taken from my bank account. Over a hundred pounds to be exact. It has left a very nasty taste in my mouth...I would not recommend this hotel.

Food great and great value - inc Breakfast and Dinner. But would have liked some lighter option alternatives - fruit or sea bass or salmon or omelette salad - due to advanced age!! Sorry! I had dined at Mr. White’s new Balham Restaurant back in the day! Room and Shower Room lovely and spacious. Parking easy. Bed and sleep good. Might have appreciated a bit of help with case given age! Staff really friendly and helpful. Decor and collection display of artifacts amazing and just my style!! Grounds might be a bit too trendily dishevelled but it appealed to me. Location brilliant for Bath, Cotswolds, innumerable “NT and other properties and visiting old friends still living in Cotswolds. Maybe a bit more info and recommendations on special and not so well known places to visit?

I stayed on a Dinner BnB rate which was great value for money. My second stay here and it won't be my last. Rooms are just fantastic, as was the evening dinner :-) Long gravel driveway which was the only down side as you could hear folk leaving in the morning early. But apart from that 10/10 A star from me

Went for 25th anniversary. Room huge as was. Athroom. Food was excellent had the steak. Cut like butter. Breakfast had the full English. Quality ingredients , worth the extra

Absolutely spectacular stay at The Rudloe. The service was outstanding as was the room. They made us feel like royalty but at the same time we felt like we were staying with friends. The food was amazing as you would expect and we cannot wait to stay again!

One of the most interesting hotels due to the fascinating decor and photographs , The food was excellent

I have stayed here a few times, because i love the quirky ness of the decor and the architecture of the building, the view from the garden across th e country side is breath taking. The food is average The service is poor to say the least the rooms are looking tired and shabby Such a shame

Great room, friendly, professional staff, excellent food

People are first rate. The Manor has fabulous decor with amazing antiques,wonderful vintage pictures and unique artwork. A real joy to behold. As for the food, IT WAS AWESOME!!!

Terrible customer service. No water but they denied it. Charge extra for ‘free breakfast’ and don’t disclose. My advice is stay away

The property was lovely. A wonderful building in a beautiful setting. The included meals were a real treat and the food was delicious, however the servive was terrible. Check in was done online ahead of time but I recieved little information about the lack of recption and when I was looking for someone to help at 1800 when I arrived, the staff in the restaurant seemed annoyed I didn't know how their hotel ran. Meal service was poor too, having finished my starter course before my drink was served and having to chase and ask numerous times to receive it and to order the next courses etc.

An eccentric conversion of a gentleman’s country home into a special hotel. Decor a cross between the Rocky horror show and day of the triffids. Meals dinner and breakfast very nice.

Quirky, comfortable. Clearer book in process needed. Online book in didn’t work

The property is excellent. Thought the food was a bit mediocre and the breakfast service didn't start at the time on menu so was not able to east before leaving. However, still enjoyed my stay.

Our stay was terrible. When I booked the hotel I thought we were staying in a twin room but that was not the case. We were put in a hut outside with no electricity or a toilet in the hut. I asked to change has I have long Covid and asthma but there were no rooms available. On hotels.com there is no pictures on the website showing the huts. I think this is wrong advertising and we were sold something that we didn’t want or agree to has it was not stated a hut outside. If I had know all of this then I would not have booked the hotel. The reception weren’t very helpful. I tried to phone on Friday evening and Saturday morning but no answer and was informed that the phone was on silent. They took my payment before telling us what we were staying in. I would not have paid or stayed there if I had known our room was outside. The hotel it’s self needs to be updated and has a smell about the place All in all I would not stay there again or recommend the hotel to anyone.

If you are booking a Shepherds Hut, be aware that there is no toilet, electricity or water in them. You have to walk to a shared ablutions block where you will find 1 shower, sink and toilet, with no lock on the dorr. This is not made clear in the details!

AWFUL, booked this hotel for an anniversary through Expedia, we drove a 5 hour round trip only to be told on arrival that our booking was cancelled, no apology or resolution offered, so had no choice but to leave, then waited over 3 weeks for a refund.