Mercure London Earls Court

We stayed for one night in a Superior room. We chose the hotel because of the location. Check in was good and done by helpful staff. We were very disappointed with the room however. It was small with a tiny bathroom. The latter had a shower over the bath which was difficult to access even for the fittest of guests. The room was small too but with a very comfortable king size bed. The air 'cooling' did not work properly and was not air conditioning as we know it. Over all we were disappointed. We have stayed at Mercure before and had a good room. Not this time.

Room was nice and perfect for two people who were just coming back to sleep. Bathroom was clean however there is no fan so the bathroom smelled like mildew.

Lovely hotel in great location. Close to underground and Empress Museum (Greatest Showman). Staff friendly and helpful.

Accessible well staffed

We stayed here for 4 nights. No complaints. Love the modern style of the hotel. Easy access to the trains and buses.

Good stuff

Great hotel and comfortable stay

Hotel in a great location with chargeable car parking. Clean and tidy. Had a group booking for 5 rooms but 1 was not ready on arrival even though this was 1 hrs after the allotted check-in time which affected our plans. Avoid hot drinks in the hotel lobby - £6.99 for a small pot of tea - 1 tea bag and some hot water! Extortionate!

Rooms are clean and the hotel is great.

Stayed here a few times when it was an Ibis hotel and it was ok. Upgrade to Mercure is very good. Rooms and general areas all really good. Will book again.

Good quality for a budget hotel. Nice communal areas, friendly staff. Convenient location to West Brompton tube. Comfy clean room.

the room was lovely and clean but way too warm (in Jan)- opened the windown to cool it but then there was a lot of road noise. Overall very clean. Pillows were terrible and had to ask for an extra one as only 3 supplied in the room. The bathroom design is poor - solid shower screen over a very high bath that can not be moved to reach the taps to turn on/off. I cant imagine that the cleaners have any other way of cleaning other than climbing into the bath itself which is an accident waiting to happen. The is a sensor light by the kettle which we could not switch off, so every time one of us went to the loo during the night it lit up the whole room which affected sleep quality.

Lovely hotel - situated great for the show we went to in the empress museum. Modern and comfortable. Nice bar and restaurant. Only draw back was the bar closed at 11pm

Fabulous stay and ideal for going to see Greatest Showman which was 5 minutes walk away.

The staff was very kind. Their location was clean and their breakfast is perfect.

good affordable spot for the price, only negative was the wifi for the smart TV wasn’t working

No hot water; strong smell of ‘toilet’ in my room.

Place was fine, standard buffet style breakfast, close to rail system to get around London. Smaller rooms.

good location near tube stations. clean and friendly staff. parking was easy to use and cheap to park for a night in london.

The Hotel was ok but management need retraining in customer service .We were told on arrival that there would be a little noise from workmen till about 17.00 and it would stop and there would be no continuation Sunday morning so we agreed that would be ok. Next morning 08.00 there was banging and sawing of wood very noisy my wife phoned to speak to manager and he said there was no work being carried out and would investigate phoned a few minutes later agreeing there was workmen in room above but they were not working? And told my wife to video proof (Basically calling her a liar ) My wife recorded them working and then we went an seen the manager who agreed that it was noisy and then proceeded to brush it off saying the contractors don,t work for hotel ,Hence bad review