Rooms on The Prom

B&b
8.0
/10
Very Good
60 reviews

What Guests Say About Their Stay

Andrea
10.0
/ 10
Stayed in the balcony room, was absolutely fantastic, so spacious and comfortable, had a mini kitchen with microwave and all equipment you could need for a short stay. Excellent location to walk to shops and restaurants. Parking available outside, approx £4 for 2 hours, but from 6pm - 8am it is free, we got up at 8am to put a ticket on just in time before the Traffic Warden arrived so be aware of this. Only issue we had was that you are unable to control the heating in any way. Room was cold but we sent a message to the number provided in the room and it was turned on so result!!! Wi-fi was also turned off in the morning but that wasn't an issue for us.
Verified traveler
10.0
/ 10
This Guesthouse is perfectly located for Shops and Restaurants and offered Free Parking too! The Service was superb and I was very well attended to. Even the Breakfast was cooked to perfection! Thank you so much for making my stay so comfortable and pleasant!
Kevin
10.0
/ 10
Excellent service especially as a late check in room was great very comfy bed and a great breakfast
In the Area
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81 Promenade, Cheltenham, Gloucestershire, England, GL50 1PJ

Main Facilities

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WiFi
Rooms on The Prom is located in area / city Cheltenham.
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81 Promenade, Cheltenham, Gloucestershire, England, GL50 1PJ
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Location


Rooms on The Prom is located in area / city Cheltenham.

About Rooms on The Prom

Rooms on The Prom is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Rooms on The Prom is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Rooms on The Prom

Others Rooms on The Prom
Others

Public Facilities

  • Others
  • Smoke-free area

Connectivity

  • Free WiFi

General

  • Terrace

Hotel Services

  • Multilingual staff

Accommodation Policy & General Information in Rooms on The Prom

Important Note
  • Late check-out fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. A virtual front desk provides assistance to guests.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 16:00 - Before 11:00
Available rooms at Rooms on The Prom
10
Number of floors in Rooms on The Prom
5
Another facilities in Rooms on The Prom
Others, Smoke-free area, Free WiFi, Terrace, Multilingual staff

Frequently asked questions about Rooms on The Prom

What are available facilities at Rooms on The Prom?
There are top facilites at Rooms on The Prom such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Rooms on The Prom?
The standard check-in time at Rooms on The Prom is starting from From 16:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Rooms on The Prom

8.0
Very Good
From 60 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.8

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Traveller Reviews Rooms on The Prom

Number of reviews per page
20
40
Top reviews
laura
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Central and stylish
Andrea
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Stayed in the balcony room, was absolutely fantastic, so spacious and comfortable, had a mini kitchen with microwave and all equipment you could need for a short stay. Excellent location to walk to shops and restaurants. Parking available outside, approx £4 for 2 hours, but from 6pm - 8am it is free, we got up at 8am to put a ticket on just in time before the Traffic Warden arrived so be aware of this. Only issue we had was that you are unable to control the heating in any way. Room was cold but we sent a message to the number provided in the room and it was turned on so result!!! Wi-fi was also turned off in the morning but that wasn't an issue for us.
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Verified traveler
icon-Business
Business
10.0
/10
Reviewed 298 week(s) ago

Hotels.com verified review

This Guesthouse is perfectly located for Shops and Restaurants and offered Free Parking too! The Service was superb and I was very well attended to. Even the Breakfast was cooked to perfection! Thank you so much for making my stay so comfortable and pleasant!
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 298 week(s) ago

Hotels.com verified review

Triple room with double with two small bed setees which better suited to for children not adults
Kevin
icon-Business
Business
10.0
/10
Reviewed 300 week(s) ago

Hotels.com verified review

Excellent service especially as a late check in room was great very comfy bed and a great breakfast
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

Great location, very friendly team running the hotel and amazing breakfast
Verified traveler
8.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

Comfortable and clean room, great location and tasty breakfast.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

The staff was welcoming and helpful especially with parking and restaurant recommendations. Our breakfast was very good and ample. The property is in need of overall maintenance - painting, a thorough in depth cleaning and some repairs. We had difficulty working the shower although the bathroom was new and newly fitted. It appeared as if the family were newer owners/ managers who hadn’t had time to do everything required as yet to make the facility the best it could be.
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ME
icon-Business
Business
10.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

Perfect location. Awesome family staff! Room was clean and large bathroom. Will stay there again!
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Not clean; tired, outdated, poor room facilities; room up 3 flights of steep stairs (no lift). Great location, pleasant staff, but only saw upon arrival. We didn't stay the night, and manager has given us feedback, but no offer of refund, only a discount if we "visit again".No chance.
Mark
8.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Perfect location right in the middle of town. Great hosts, generous and couldn’t do enough for you. Spotless and I shall be staying there again.
Maxine
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Stayed in the refurbished lower ground family room. Lovely room, nice furnishings and extremely clean. The owners were professional and helpful. The breakfast was absolutely gorgeous. It was centrally located with everything on the doorstep. We would stay again.
Queenbee
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

We had a lovely stay. Everyone was very welcoming. Lovely breakfast. Great location. Recommended.
Jenny
10.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Lovely comfortable stay in a fantastic location. Breakfast great. What not to like?
NG
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Exceptionally friendly owners who couldn’t do enough for us to make our stay enjoyable. Thank you! Great hotel location.
petermac
4.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

This is NOT a 4* HOTEL. It could best be described as a 3* Guest House. It has none of the amenities expected of a hotel. No reception (front desk), No bar, No restaurant, No guest lounge. The owners are nice people, but it is not what we expected from the on-line description. We stayed in the Executive Double Room, Balcony, Garden View. and whilst the room is as shown on the booking page, the bathroom is a small add-on shower/toilet room barely 4 foot wide behind the bed. Overall VERY disappointed, especially since it was a get-away birthday celebration.
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Lorna
10.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

We stayed for 2 nights, the location is perfect right in the heart of Cheltenham. The Promenade is stunning lovely traditional Cheltenham townhouses and the council house. Fantastic hosts and great choice for breakfast. Our room was at the back bit still had some view, was very well presented and the bathroom also. The only challenge can be the parking as you may have to wait or drive through the Promenade a couple of times until a space becomes available, however, it's not a deal breaker. Overall a great stay and I would definitely return.
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Mark
2.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

We arrived at 9:45 pm on Aug 24 and found the front door locked. We rang the bill and got no response. I had to look for another room for the night. Luckily we found a room at a near by Holiday Inn Express. Only later did I see an email that said the that check in time ended at 9pm - very early!. Also in the Expedia listing, the Prom appears to be a typical hotel. This is clearly not the case. I am out over $250 for this. I would like to be reimbursed.
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Verified traveler
6.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

Room was at the rear of hotel facing an extremely noisy bar and busy road making it difficult to sleep with window open which was needed as there wasn’t air conditioning or a fan.
Clare
8.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

The hotel is in a great location right on the Promenade opposite the high end shops and within 5 minutes of the Montpellier district. It was very handy for popping back and forth. The hotel suited us very well though as we live in the country the traffic noise was a shock but we were a city so what would you expect!. Very accommodating owners.
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Number of reviews per page
20
40

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