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Serenity Hotel

Name: Serenity Hotel
Address: 42 Tregonwell Rd, Bournemouth, England, BH2 5NT, 42 Tregonwell Rd, BH2 5NT, England
Rating: 6

Hotels

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6.0

/10

Pleasant

38 reviews

What Guests Say About Their Stay

Jacqui

10.0

/ 10

Checked late so only slept in the room. Very comfortable mattress. We has a lovely sleep. Clean room. Walk in shower in good order. Night staff friendly and very helpful. I was given a choice of three rooms. Would definitely stay again.

Anthony

10.0

/ 10

Excellent. This is a satellite room-only type of accommodation without reception. Key collection is from the “sister hotel” at the top of the road called Bourne Hall. The satnav postcode takes you to the rear of the property, better to aim for the road that it’s located on. My room was spotless. The firm mattress was just what I needed after a long drive. There was a mini fridge in my room. Location is great, ten minutes walk to the pavilion. All in all I would DEFINITELY stay there again. Ideal for graduation trip.

In the Area

See Map

42 Tregonwell Rd, Bournemouth, England, BH2 5NT

Main Facilities

WiFi

Serenity Hotel is located in area / city Bournemouth.

What's around Serenity Hotel

42 Tregonwell Rd, Bournemouth, England, BH2 5NT

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Discover More About Serenity Hotel

General
Near Bournemouth Beach

Location
With a stay at Serenity Hotel in Bournemouth (Bournemouth City Centre), you'll be a 5-minute walk from Bournemouth International Centre and 8 minutes by foot from Bournemouth Beach. This hotel is 0.5 mi (0.8 km) from Bournemouth Pier and 5.5 mi (8.8 km) from Poole Harbour.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Bournemouth International Centre - 0.4 km / 0.3 mi
Bournemouth Lower Gardens - 0.4 km / 0.3 mi
The Square - 0.6 km / 0.4 mi
Bournemouth Beach - 0.6 km / 0.4 mi
Oceanarium - 0.6 km / 0.4 mi
Bournemouth Pavillion Theatre - 0.7 km / 0.4 mi
St. Peter's Church - 0.7 km / 0.4 mi
Genting Casino Bournemouth - 0.7 km / 0.5 mi
Bournemouth Pier - 0.8 km / 0.5 mi
Durley Chine Beach - 0.8 km / 0.5 mi
Bournemouth Town Hall - 0.9 km / 0.5 mi
Alum Chine Beach - 1.1 km / 0.7 mi
Russell-Cotes Art Gallery and Museum - 1.1 km / 0.7 mi
Middle Chine Beach - 1.1 km / 0.7 mi
Meyrick Park Golf Course - 1.7 km / 1 mi

The nearest airports are:
Bournemouth (BOH-Bournemouth Intl.) - 11.4 km / 7.1 mi
Southampton (SOU) - 55.2 km / 34.3 mi

Business Facilities
Featured amenities include luggage storage and laundry facilities. Self parking (subject to charges) is available onsite.

Rooms
Make yourself at home in one of the 26 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include irons/ironing boards, and housekeeping is provided on request.

All facilities in Serenity Hotel

Lobby

Others

Connectivity

Free WiFi

Public Facilities

Smoke-free area

Hotel Services

Luggage storage

Nearby Facilities

Laundry

Accommodation Policy & General Information in Serenity Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 21:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

, The front desk is open daily from noon - 9:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	WiFi
Check-In / Check-Out Time	From 14:00 - 21:00 - to 11:00
Available rooms at Serenity Hotel	26
Another facilities in Serenity Hotel	Free WiFi, Smoke-free area, Luggage storage, Laundry

Frequently asked questions about Serenity Hotel

What are available facilities at Serenity Hotel?

There are top facilites at Serenity Hotel such as WiFi. (some may require extra charges)

What is normal check-in & check-out time at Serenity Hotel?

The standard check-in time at Serenity Hotel is starting from 14:00 - 21:00 while the latest check-out time is at Before 11:00

What is the star rating of Serenity Hotel?

Serenity Hotel has a 2.0-star rating.

How many rooms are available at Serenity Hotel?

Serenity Hotel has 26.

What do past guests say about Serenity Hotel?

Traveloka users who have stayed at Serenity Hotel have praised its Service and Facilites.

Serenity Hotel reviews and ratings

Overall Ratings & Reviews Serenity Hotel

Other sources (38)

6.0

Pleasant

From 38 reviews

Cleanliness

6.8

Room Comfort

6.0

Service and Facilites

7.2

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Traveller Reviews Serenity Hotel

Number of reviews per page

Top reviews

Denisa

with Friends

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Toooo hooot , it was like in a sauna. The water was burning no cold water at all, the mattress mas punching us in the back the worst mattress ive ever seen. No air-conditioning not even on the holl, everywhere was too hot, and the smell was unbearable. Never again i would not recommend this place. I found places much cheaper with better conditions. Very disappointed, and no way to take the money back. We left as soon as we arrived, we didn't even sleep there. No staff in the place, they are coming from a different hotel to check as in . Parking in the front if you find place

Mirela

with Children

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

We arrived there nd no parking space even if we would pay being public parking in for of the building. We had to call sever times to try to do check in. Second floor room was like sauna, no air or ventilation. The beds were uncomfortable, you could feel the metal bars through the mattress if you can call it like that. Showers without cold water only boiling water literally. Old furniture and the floor wabely. We paid 120£ for 1 night but in the middle of the night we decided to go home due to poor hospitality. Bad bed mattress, no air and no shower.

Nigel

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Clean easy access close to town

Mandy

Friends and Family with Friends

2.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

The hotel description and pictures are totally misleading - the rooms booked were not even available and we were taken to property next door, no curtains in room, very dirty and foul smelling

Vilija

Leisure Family

6.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

The property was old building, but the staff were helpful

Nigel

8.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

The hotel was unmanned.no Aircon in room. shower was okay but a bit small. parking was very limited.

Verified traveler

with Partner

2.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

This hotel is absolutely terrible. There are no staff on site, it’s absolutely boiling, stinks and the state of disrepair is shocking. We booked a city view and we were overlooking a horrible dirty old shed in a tiny, messy courtyard. We arrived at five and the rooms weren’t ready even though check in is at 2:00. The reception area is obviously closed and full of rubbish. There is a massive fridge in the room that makes a very loud humming noise all night, and the walls and ceilings are so thin you can hear people getting out of bed if they are above you. The kettle didn’t work, the curtains didn’t fit, the windows didn’t all open and there is paint peeling off the internal doors. You have to go to a separate hotel to check in as they run about five hotels with the staff for one. Worst place I have ever stayed.

Kevin

4.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

I parked at Serenity Hotel but had to walk and check in at

Julio

Leisure with Partner

2.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

I had a terrible experience at this hotel. The infrastructure was in very poor condition, and the entire place seemed neglected. Our check-in was delayed by three hours beyond the agreed time, which was extremely frustrating. When we finally got to the room, it was dirty and clearly lacked basic maintenance – broken fixtures, dust, and an overall feeling of carelessness. This was by far one of the worst hotel stays I've ever had. I do not recommend it to anyone looking for a comfortable or reliable place to stay.

Peter

with Partner

4.0

/10

Reviewed 62 week(s) ago

Hotels.com verified review

Basic room tired

Malgorzata

Leisure with Friends

6.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Not enough space for 3 adults in the room,no AC.

Rob

Friends and Family Family

2.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

We arrived and were informed that the room we had booked months in advance was not available. We were told that they had another room in the building next door but one. We were given a key and door code, which did not work, and directed to the hotel. The hotel smelled very strongly of damp and sewage. We had booked a family room, what we got was a tiny room with bunk beds, fairly clean, but tiny. Tiny mirror in the bathroom. Certainly not what we ordered on the hotels website. I went to complain and ask for a room change. Nobody was available. There was a phone number which I tried several times before it was answered. When I explained my situation the guy on the other end could no longer speak English very well at all. We spent until 12:30AM driving around Bournemouth and surrounding areas looking for an alternative. Speaking to other hoteliers, the serenity was well known for doing this. Due to the Isle of white festival and, a big international cheerleading competition, which our daughter was taking part in, no rooms were available at any price Overall, we did not get what we paid for. The hotel was truly awful.

Aoife

Friends and Family Family

2.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

Check in was supposed to be 2pm but they lost the keys until 5pm. Total mix up with rooms. They gave me keys to a room where someone lived. Very stressful.

Verified traveler

4.0

/10

Reviewed 68 week(s) ago

Hotels.com verified review

Very basic facility, no breakfasts available

Susan

10.0

/10

Reviewed 99 week(s) ago

Expedia Group verified review

Everything was good and easy to get

Bernard

8.0

/10

Reviewed 101 week(s) ago

Hotels.com verified review

Very pleasantly surprised by the condiition of everything.

Jacqui

Friends and Family Family

10.0

/10

Reviewed 107 week(s) ago

Hotels.com verified review

Yvonne

Business and Leisure with Friends

2.0

/10

Reviewed 107 week(s) ago

Expedia Group verified review

Worse thing here was our room which is situated the other side of a fire door where there were 2 other rooms. The fire door had no handle on it so for half a hour we were LOCKED IN UNABLE TO LEAVE. In the end we had to alert someone on the street through the window of our room who had to find their way in to where we were. Had there been a fire we may well have lost our lives. Place Needs a serious update. So basic… awful bathroom & shower with no extractor nor window that opened. Very cheap fittings and so old. Whole room smelt musty as no air con nor had it been aired. Only one bulb in centre with switch out of reach of bed. Noisy fridge. Nasty carpet. Nothing nice about this room. Only redeeming factor was the general cleanliness and bed made up well. I feel sorry for the staff who have to work here.

Anthony

10.0

/10

Reviewed 112 week(s) ago

Hotels.com verified review

James

10.0

/10

Reviewed 112 week(s) ago

Expedia Group verified review

Staff upgraded me free of charge due to room not been ready very helpful

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.