Springbank Manor

Stinky room with smell of fungus, strange check-in questions - declarations for lost items and asking for taking photo of ID. Breakfast - just brought plate without asking what I actually want to have for full English?? This place is not good - cannot recommend. One bright spot was easy parking.

It’s just the whole experience. Very nice refurbished room. Very attentive staff. Nothing to much to ask. Food very good especially the breakfast. I am booked in Thursday Friday.

Generally a pleased stay. No real issues. Staff were very attentive. Room was comfortable and clean. Food was of a high standard especially the breakfast. Nothing was to much trouble. If you are a Gin drinker you are in luck. Brewery next door.

Always a nice stay, quite and staff are very friendly and helpful.

Helpful staff, good location

Very clean, helpful and courteous staff.

Amazing hotel staff couldn't do enough for us, best place to stay in Darwen. Breakfast was amazing bed so comfortable will definitely stay again thankyou so much

It has seemed over my last couple of stays that you have families staying long term at the hotel. This hasn’t made the atmosphere or situation relaxing and I will think twice before booking.

Always a nice place to staff, with very friendly staff, I'll be back again soon.

Beautiful Hotel😻 We had a really relaxing stay, the staff were very nice and welcoming. Would definitely come back

A very comfortable stay - good room on ground floor. Adequate freshly cooked breakfast with juices etc

Great food, service and room

Check in was long and uncomfortable! A beautiful hotel but a bit pretentious.

Overall good

I was only there for 1x night, with my dog (Reggie). Made to feel so welcome, options for dinner etc. Also a lovely welcome pack for Reg ❤️ Lovely warm clean room, a real shame I didn’t get a chance to eat as the restaurant and menu looked good.

Very friendly receptionist and very helpful. The room was very clean and tidy.

Beautiful hotel with everything you need the rooms are modern quality and comfort , the hotel staff are so helpful and friendly highly recommend this hotel

The property is set in its own country side location . Loads of parking spaces . Love the decor really clean and good atmosphere.

On arrival, I was told payment hadn't been received. Payment was taken at time of booking a month in advance however, I still had to supply credit card details whilst they investigated this! Not had any feedback on this but a week later, no funds have been requested so I assume this has been resolved. Bath in room with shower that is supposed to attach to a fixing on the wall however, no shower curtain and water sprayed everywhere so had to be ultra careful on the wet floor. Breakfast service was poor. Not enough tables. Two couples having to wait for tables ~ approx 20 minutes. Then had to ask if we could order as despite staff walking passed the table, no one approached for the order. Customers were constantly asking for ~ tea, orange juice, fruit, butter. Service was painfully slow which could explain having to wait for tables to become free. This is my second visit. The first had same issues but as it's now been taken over, thought it was worth another try but alas, the issues remain the same. I'm looking for a plus......it is peaceful. A very nice location, tucked away. Although the rooms are dated, the character of the public areas is beautiful.

Well situated and great accommodation. Comfy beds and hotel was very warm. Sadly our booking with Expedia had not notified the hotel we were 3 guests. So when our room was changed, the lighting unit around our bed was not working so other than a dim light by mirror the room had no lighting. Night 1 we were given 1 beside lamp and Night 2 were given a standard floor lamp. The room was obviously still very dim. Staff we apologetic and friendly but not ideal.