The Alan

Hotels
8.6
/10
Very Good
899 reviews

What Guests Say About Their Stay

Danielle
10.0
/ 10
There was a significant delay on my breakfast arriving, i had only ordered advado on toast, it came with an egg. Which i hasn't asked for ( i have allergy), ended up leaving it as running late
Ashley
10.0
/ 10
Really nice hotel central to many amazing food and shopping options in Manchester. We actually ended up ordering room service and getting some drinks at the bar which was a great night and got to enjoy the bar hotel and people watching. Will stay again :)
Judith
10.0
/ 10
Lovely contemporary urban style hotel. Room was very comfortable, stylish bathroom. Good breakfast. Relaxing vibe.
In the Area
See Map
18 Princess Street, Manchester, England, M1 4LG

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
The Alan is located in area / city Manchester. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Alan

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18 Princess Street, Manchester, England, M1 4LG
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Discover More About The Alan

Location


The Alan is located in area / city Manchester.

About The Alan

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Alan exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at The Alan.

All facilities in The Alan

Others The Alan
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting facilities
  • Meeting rooms

Connectivity

  • Free WiFi

General

  • Reception hall

Accommodation Policy & General Information in The Alan

Important Note
  • Fee for cooked-to-order breakfast: approximately GBP 17.00 for adults and GBP 17.00 for children
  • Nearby parking fee: GBP 30 per day(525 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
  • Mobile payment options include: Google Pay, Apple Pay, and PayPal
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a smoke detector

Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Alan
137
Number of floors in The Alan
7
Another facilities in The Alan
Laundry service, Welcoming drinks, Multilingual staff, Luggage storage, Express check-out

Frequently asked questions about The Alan

What are available facilities at The Alan?
There are top facilites at The Alan such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Alan?
The standard check-in time at The Alan is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Alan provide breakfast?
Yes, The Alan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Alan

8.6
Very Good
From 899 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.6

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Traveller Reviews The Alan

Number of reviews per page
20
40
Top reviews
Kelly
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The gem of this hotel is the staff. Service was exceptional in all areas. We had a few issues with the room. The safe did not work and water was cold but these were immediately rectified. Staff in all departments were so friendly and professional. The only thing that would stop me going back to this hotel is the noise from the adjoining rooms. The walls are paper thin and we could hear next doors conversation and music. Fortunately we were lucky that this only happened for a few hours on the first day as they appeared to be out for most of the stay but would not return again for this reason. Sorry.
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Danielle
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

There was a significant delay on my breakfast arriving, i had only ordered advado on toast, it came with an egg. Which i hasn't asked for ( i have allergy), ended up leaving it as running late
Kellie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I enjoyed my stay the room was ok Mirror was slightly broken in bathroom the hand held shower sprayed water out the bottom all over and the heating/aircon was really loud other than that it was nice I don’t think I would return
Jonathan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really nice stay and great location. Rooms need a bit a TLC looked a bit tired and dingy
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really nice hotel central to many amazing food and shopping options in Manchester. We actually ended up ordering room service and getting some drinks at the bar which was a great night and got to enjoy the bar hotel and people watching. Will stay again :)
Verified traveler
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Go to hotel when staying in the city. Great location. Like the style of the rooms. King bed is super comfy and black out curtains are great! Con: Expensive bar for nightcap!
Judith
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely contemporary urban style hotel. Room was very comfortable, stylish bathroom. Good breakfast. Relaxing vibe.
rachel
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

excellent fresh cooked breakfast after a quiet night in a comfy room
Carl
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel. Kind staff
Holly
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

super friendly staff who constantly check in on how your stay is and was helpful at all times, especially later on at night. Great location very close to centre and near all shops - like a 5 min walk if that
Eoin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location. Good location and atmosphere.
Garry
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

There’s was no hot water in the shower and no plug next to bed. No tea or coffee in room for the price I expected more for the price
Daniel
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing building, lovely large comfortable bed, and excellent breakfast, but quite a few small details took the edge off the quality of our stay, probably trivial and we wouldn't mention them but considering the premium paid for the room, we expected better… The room wasn't that well sound proofed — coughs heard from the room next door. The keycard, which are obviously reused, was visibly greasy and dirty. Surely they should be cleaned between use? None of the BBC channels worked on the TV (blamed on the weather!), but we did get complementary beers in way of compensation. Thank you. Finally, the toilet paper was a bit on the cheap side: it's all in the detail!
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Gabriella
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Upon our arrival, the welcome felt irreverent, and the wait to get our keys much longer, with long awkward silence...when we finally did get our room number and key, we opened the door to a room that stunk and was not yet cleaned, though our arrival was well after 5 pm. Apologies were made, but the damage of first impression felt done. This being said, the hostess kindly offered us free drinks at the bar. When the room was cleaned after about a half hour, we entered to find that it still smelled quite putrid - the moldy shower curtain or old urine smell in the grout?; very dirty rug and just a general sense of discomfort in the room. Breakfast was lovely, and the waitstaff very kind. We will however choose not to return there should we ever be in Manchester again.
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Beci
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Wonderful first stay, such a beautiful hotel, great staff will certainly be my no.1 spot for Manchester in the future!
Christopher
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall a good stay in their basic level room at a good price-point however a few issues irritate against an otherwise well presented hotel. The front desk staff throughout the stay were fantastic: very helpful and polite. The lobby area is calm and well presented. We arrived very early to our check-in time with the intention of exploring Manchester so asked if we could store our luggage. The staff informed us that a room was ready so we were able to check-in early at no extra cost, they also stored our luggage on the following day post check-out. This made our short trip so much easier and they also answered questions on travel around the city. The standard room was quiet and suitably equipped (bar our ability to find a hairdryer) the bathroom was clean and bright. Overall the room was clean but a few large stains (appeared to be red wine) on the floor and light staining on the bed throw are a bit disappointing for an otherwise fresh hotel presenting itself as a 4*. The sheets and duvet were however clean, fresh and the bed was very comfortable. The bar was a slight disappointment, very slow service even on a quiet night. Prices were typical for a hotel, but staff adding a service charge themselves while not even providing an ice bucket for white wine was a bit agitating especially given the speed earlier in the evening. A good stay in a good location at a fair price point otherwise.
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Paige
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Friendly staff and suite was amazing. Very spacious. Just a shame the water/shower dripped at night and room above (206) was so loud. Tried to call downstairs 4 times to no answer. In the morning when I got through they were kind to give me a late check out due to disrupted sleep.
Lee
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Enjoyed my two-night stay at The Alan. The room was spacious and beautifully designed. Bed and sofa both really comfortable. There were some ups and downs with the service - breakfast on our first day was borderline shambolic, though on day two it was great. Our room was not properly cleaned (bed was made but tea/coffee not replenished and bins not emptied). This was made worse by their ‘WhatsApp the reception desk’ concept where we then asked for the tea/coffee to be replenished, were told ‘sure, no problem’ and then nothing happened. Overall, The Alan scores high for style but has work to do on the substance.
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Charlotte
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Good hotel. Nice rooms as described online. Service very slow and considering the bar was dead I'm not sure why it took so long for us to be greeted considering we are hotel guests (15 mins we were sat down). Other people also leaving due to service. Such a shame as otherwise a lovely hotel and location.
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Good sized room with good facilities. Friendly and helpful staff. I only stayed one night. It was just right.
Number of reviews per page
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40

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