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The Coach & Horses
Inn
9.2
/10
Exceptional
514 reviews
What Guests Say About Their Stay
Stephanie
10.0
/ 10
Stayed the one night for a visit to Kew Gardens. Hotel is a lovely pub located perfectly for visitors of the Gardens. Tube is nice and close by too so was easy to get to with over night bags. Receptionist was lovely and really helpful. We arrived well before check in, so they took our bags in to the luggage store and then moved them to our room for when we returned. We stayed on the ground floor, rooms were beautiful and so quiet, would not think you were staying in a pub. We only booked for bed only but had dinner on the sunday afternoon and was 10/10. Portions for sunday lunch are very generous, couldn’t finish it all. Room service app was a bit hit and miss so ended up calling down for it instead. Would definitely recommend this pub/hotel for anyone visiting the area. Appreciated the air-conned room as we stayed on a very warm weekend. Would definitely book again if we are in the area.
Laurie
10.0
/ 10
This Hotel was fabulous. Service was amazing. Would recommend to everyone 10 out of 10!!!
Dereck
10.0
/ 10
Great place to stay, we had 2 nights at the Coach and Horses Kew Green, the room was spacious with a comfortable king size bed, there was a well stocked mini bar if you wanted alcoholic or soft drinks plus a honesty hamper with plenty of snacks, having a nespresso machine and pods was a pleasent surprise.
The shower was a delight, really powerful water, luxurious soft towels and plenty of quality toiletries. The staff were all very friendly and helpful, from the breakfasst and evening meal staff to the housekeeping staff, and Alicja the receptionist was a gem and a joy to chat with
In the Area
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8 Kew Green, Richmond upon Thames, London, England, TW9 3BH
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Coach & Horses
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What's around The Coach & Horses
8 Kew Green, Richmond upon Thames, London, England, TW9 3BH
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Discover More About The Coach & Horses
Location
Staying at The Coach & Horses is a good choice when you are visiting Richmond upon Thames.
About The Coach & Horses
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Coach & Horses exclusively for you.
The Coach & Horses is a accommodation with great comfort and excellent service according to most accommodation's guests.
With all facilities offered, The Coach & Horses is the right place to stay.
All facilities in The Coach & Horses
Others
Public Facilities
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
- Others
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Newspaper in lobby
General
- Parking
- Terrace
Food and Drinks
- Bar
Things to Do
- Garden
Connectivity
- Free WiFi
Business Facilities
- Meeting rooms
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in The Coach & Horses
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Rollaway bed fee: GBP 30.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Available rooms at The Coach & Horses | 31 |
Number of floors in The Coach & Horses | 2 |
Another facilities in The Coach & Horses | Smoke-free area, Safety deposit box, Others, Laundry service, Luggage storage |
Frequently asked questions about The Coach & Horses
What are available facilities at The Coach & Horses?
There are top facilites at The Coach & Horses such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Coach & Horses?
The standard check-in time at The Coach & Horses is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
What is the star rating of The Coach & Horses?
The Coach & Horses has a 3.5-star rating.
How many floors does The Coach & Horses have?
The Coach & Horses has 2.
How many rooms are available at The Coach & Horses?
The Coach & Horses has 31.
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More Reviews from Other Guests in The Coach & Horses
Overall Ratings & Reviews The Coach & Horses
Other sources (514)
9.2
Exceptional
From 514 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
9.0
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveller Reviews The Coach & Horses
Number of reviews per page
20
40
Top reviews
Stephanie
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Stayed the one night for a visit to Kew Gardens. Hotel is a lovely pub located perfectly for visitors of the Gardens. Tube is nice and close by too so was easy to get to with over night bags. Receptionist was lovely and really helpful. We arrived well before check in, so they took our bags in to the luggage store and then moved them to our room for when we returned. We stayed on the ground floor, rooms were beautiful and so quiet, would not think you were staying in a pub. We only booked for bed only but had dinner on the sunday afternoon and was 10/10. Portions for sunday lunch are very generous, couldn’t finish it all. Room service app was a bit hit and miss so ended up calling down for it instead. Would definitely recommend this pub/hotel for anyone visiting the area. Appreciated the air-conned room as we stayed on a very warm weekend. Would definitely book again if we are in the area.
Read More
Laurie
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This Hotel was fabulous. Service was amazing. Would recommend to everyone 10 out of 10!!!
Pam
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very friendly with a good atmosphere and nicely decorated comfortable rooms.
Gary
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Terrific staff. Great breakfast. Short walk to Kew Gardens and direct bus line to Richmond Park and Richmond central, where you can take train to central London in 20 minutes. Restaurant serves excellent meals and the pub is outstanding.
andrea
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Lovely little hotel with good bus line to nearby Richmond. The booking was a bit misleading as it says Richmond but is actually in Kew across from the lovely Kew Gardens. Richmond is a 10 minute bus drive away. Very nice service, cozy environment.
I like Young’s Hotels because they feel like part of the neighborhood.
Susan
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Staff very friendly & helpful. Good breakfast. Close to Kew Gardens.
Dereck
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Great place to stay, we had 2 nights at the Coach and Horses Kew Green, the room was spacious with a comfortable king size bed, there was a well stocked mini bar if you wanted alcoholic or soft drinks plus a honesty hamper with plenty of snacks, having a nespresso machine and pods was a pleasent surprise.
The shower was a delight, really powerful water, luxurious soft towels and plenty of quality toiletries. The staff were all very friendly and helpful, from the breakfasst and evening meal staff to the housekeeping staff, and Alicja the receptionist was a gem and a joy to chat with
Read More
Mary-Ellen
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Perfect location for Kew Gardens. Secure free parking. Excellent breakfast menu. A perfect twin bed room with everything you need, all clean & comfortable.The staff were absolutely fantastic so welcoming and helpful. One amazing lady stands out Alecja you made the birthday girls feel very special thank you. What an asset you are to the business. Highly recommend a stay here.
Read More
Ann
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Lovely big room. Large comfortable bed.
Lighting poor e.g No lighting over the mirror. Only one light in the porch and rather dim lights each side of the bed.
No instructions on how to use air con- it took time to work out on a hot day.
Very polite helpful and friendly staff on reception bar and restaurant. A real asset to the hotel.
Read More
jonathan
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Awesome. Gvm
john
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Fantastic stay!
john
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
From check in to check out we both had a lovely experience at this hotel!
Tracey
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Great experience! Rooms were beautiful. Staff was very helpful and friendly. Pub was busy but could not hear from the room.
Lindsey
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Amazing stay. Beautiful hotel above a great pub. Food was great, staff was amazing. We will return.
Matthew
Business and Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
I’d love to give more than 5 Stars. The staff are amazing and the venue is quaint and well located. Parking is secure.
Look forward to returning soon!
Diane
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Excellent stay, all the staff were extremely friendly and helpful, special shout out to Alina at reception.
Our room was very comfortable with everything we needed. Bar very cosy and food great.
We’ll definitely be back and recommend to others.
Susan
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Very nice rooms , good situation with safe parking . Walking distance to Kew Gardens railway . But if a trek to central London but then it is more peaceful . Friendly staff
peter
Leisure
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
great place to stay , handy for KEW GARDENS , close to shopping .
Good Food
but really impressed by attention to detail and professionalism and kindness of staff
Vivienne
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Very comfortable feel about the hotel even when busy. Lovely room and excellent choices for breakfast
Anais
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The front desk staff are 100/10. The amenities in the room are 10/10. The rooms themselves could probably be updated and refreshed but honestly we didn’t care because everything else was fabulous. The breakfast and dinner were both delicious, didn’t quite get what I ordered for breakfast but it was fine. Would stay here again in a heartbeat, and I’m quite critical of hotels.
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Number of reviews per page
20
40
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Overall Ratings & Reviews The Coach & Horses
Other sources (514)
9.2
Exceptional
From 514 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
9.0
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveller Reviews The Coach & Horses
Number of reviews per page
20
40
Top reviews
Stephanie
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Stayed the one night for a visit to Kew Gardens. Hotel is a lovely pub located perfectly for visitors of the Gardens. Tube is nice and close by too so was easy to get to with over night bags. Receptionist was lovely and really helpful. We arrived well before check in, so they took our bags in to the luggage store and then moved them to our room for when we returned. We stayed on the ground floor, rooms were beautiful and so quiet, would not think you were staying in a pub. We only booked for bed only but had dinner on the sunday afternoon and was 10/10. Portions for sunday lunch are very generous, couldn’t finish it all. Room service app was a bit hit and miss so ended up calling down for it instead. Would definitely recommend this pub/hotel for anyone visiting the area. Appreciated the air-conned room as we stayed on a very warm weekend. Would definitely book again if we are in the area.
Read More
Laurie
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This Hotel was fabulous. Service was amazing. Would recommend to everyone 10 out of 10!!!
Pam
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very friendly with a good atmosphere and nicely decorated comfortable rooms.
Gary
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Terrific staff. Great breakfast. Short walk to Kew Gardens and direct bus line to Richmond Park and Richmond central, where you can take train to central London in 20 minutes. Restaurant serves excellent meals and the pub is outstanding.
andrea
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Lovely little hotel with good bus line to nearby Richmond. The booking was a bit misleading as it says Richmond but is actually in Kew across from the lovely Kew Gardens. Richmond is a 10 minute bus drive away. Very nice service, cozy environment.
I like Young’s Hotels because they feel like part of the neighborhood.
Susan
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Staff very friendly & helpful. Good breakfast. Close to Kew Gardens.
Dereck
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Great place to stay, we had 2 nights at the Coach and Horses Kew Green, the room was spacious with a comfortable king size bed, there was a well stocked mini bar if you wanted alcoholic or soft drinks plus a honesty hamper with plenty of snacks, having a nespresso machine and pods was a pleasent surprise.
The shower was a delight, really powerful water, luxurious soft towels and plenty of quality toiletries. The staff were all very friendly and helpful, from the breakfasst and evening meal staff to the housekeeping staff, and Alicja the receptionist was a gem and a joy to chat with
Read More
Mary-Ellen
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Perfect location for Kew Gardens. Secure free parking. Excellent breakfast menu. A perfect twin bed room with everything you need, all clean & comfortable.The staff were absolutely fantastic so welcoming and helpful. One amazing lady stands out Alecja you made the birthday girls feel very special thank you. What an asset you are to the business. Highly recommend a stay here.
Read More
Ann
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Lovely big room. Large comfortable bed.
Lighting poor e.g No lighting over the mirror. Only one light in the porch and rather dim lights each side of the bed.
No instructions on how to use air con- it took time to work out on a hot day.
Very polite helpful and friendly staff on reception bar and restaurant. A real asset to the hotel.
Read More
jonathan
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Awesome. Gvm
john
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Fantastic stay!
john
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
From check in to check out we both had a lovely experience at this hotel!
Tracey
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Great experience! Rooms were beautiful. Staff was very helpful and friendly. Pub was busy but could not hear from the room.
Lindsey
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Amazing stay. Beautiful hotel above a great pub. Food was great, staff was amazing. We will return.
Matthew
Business and Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
I’d love to give more than 5 Stars. The staff are amazing and the venue is quaint and well located. Parking is secure.
Look forward to returning soon!
Diane
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Excellent stay, all the staff were extremely friendly and helpful, special shout out to Alina at reception.
Our room was very comfortable with everything we needed. Bar very cosy and food great.
We’ll definitely be back and recommend to others.
Susan
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Very nice rooms , good situation with safe parking . Walking distance to Kew Gardens railway . But if a trek to central London but then it is more peaceful . Friendly staff
peter
Leisure
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
great place to stay , handy for KEW GARDENS , close to shopping .
Good Food
but really impressed by attention to detail and professionalism and kindness of staff
Vivienne
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Very comfortable feel about the hotel even when busy. Lovely room and excellent choices for breakfast
Anais
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The front desk staff are 100/10. The amenities in the room are 10/10. The rooms themselves could probably be updated and refreshed but honestly we didn’t care because everything else was fabulous. The breakfast and dinner were both delicious, didn’t quite get what I ordered for breakfast but it was fine. Would stay here again in a heartbeat, and I’m quite critical of hotels.
Read More
Number of reviews per page
20
40