The welcome I received was super and, from the get-go, all the staff were extremely happy to help in any way, possible. Martyn was a super star with nothing being too much trouble or inconvenient! I had the rather embarrassing situation of having my (company) credit card declined upon arrival however, with a simple smile and very pleasant attitude, Martyn waved away the immediate situation with a view that 'we can look at it again, tomorrow'.
Unfortunately, the beer was too good and the room too comfortable for me to make evening dinner. 6 hours of driving pre-arrival also played a part. I certainly wish I had made dinner because the menu looked wonderful and the breakfast the following morning was simply exquisite! Warm croissants followed by a cooked breakfast didn't help my waistline but it certainly made me feel extremely content!
Overall, and I commented the same when (thank goodness) my card worked the following morning, I will CERTAINLY be back once work brings me to this beautiful part of the UK once more.
A fab little inn. So pleased i found thus place to stay, situated on outskirts of Brockenhurst village. Welcomed by Manager Dave Hutton who explained everything we needed to know re booking in process, breakfast times and info regarding evening menus. Shown to room which was absolutely perfect and the little touches inc toiletries, home made cookies with wide range of teas/hot chocolate/water/milk in fridge. Nothing was to much trouble when speaking to sny of the staff.
This is a dog friendly inn for dog lovers.
Constructive criticism: May be an idea to put some type of air freshener/room scent on stair/corridor leading to rooms, purely as
Non-doggy owners notice the very strong smell of dogs, particularly if the dogs have wet coats etc after walks.