The Mandrake

Hotels
8.6
/10
Very Good
283 reviews

What Guests Say About Their Stay

Justin

10.0
/ 10
This is a fun hotel to stay at for a nice weekend. Super unique with amazing staff, accommodations that are comfortable and delicious food with a cool bar setup. Shoutout to the staff that helped wrangle in a wild room next door, late in the night.

James

10.0
/ 10
Great spot, def will be back. Only disappointment/ complaint was that the restaurant and terrace bar were not open any of the days during my stay.

Jonathan

10.0
/ 10
From the moment we entered the hotel we were met with kindness and love. Has to be the most stylish hotel in London. The cocktails and selection at the bar were beautiful. The food was incredibly well thought out and tasted beautiful. Unbelievable decor, incredible customer service and a weekend I will remember for the rest of my life. To Sim and the team, big love from J & T. Thank you for everything
In the Area
See Map
20-21 Newman Street, Westminster, Central London, London, England, W1T 1PG

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
The Mandrake is located in area / city Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Mandrake

20-21 Newman Street, Westminster, Central London, London, England, W1T 1PG
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Lobby The Mandrake
Lobby 2 The Mandrake

Discover More About The Mandrake

General


Near The British Museum

Location


With a stay at The Mandrake in London (London City Centre), you'll be a 4-minute walk from Tottenham Court Road and 12 minutes by foot from The British Museum. This luxury hotel is 0.6 mi (1 km) from Leicester Square and 0.6 mi (1 km) from Oxford Street.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Tottenham Court Road - 0.4 km / 0.2 mi
Oxford Circus - 0.6 km / 0.4 mi
London Palladium Theatre - 0.7 km / 0.4 mi
Regent Street - 0.8 km / 0.5 mi
University College London - 0.8 km / 0.5 mi
Russell Square - 0.9 km / 0.5 mi
The British Museum - 1 km / 0.6 mi
Leicester Square - 1 km / 0.6 mi
Oxford Street - 1 km / 0.6 mi
Piccadilly Circus - 1 km / 0.6 mi
Piccadilly - 1 km / 0.6 mi
Royal Opera House - 1.3 km / 0.8 mi
Regent's Park - 1.3 km / 0.8 mi
Selfridges - 1.3 km / 0.8 mi
Bond Street - 1.3 km / 0.8 mi

The nearest airports are:
London City Airport (LCY) - 15.3 km / 9.5 mi
Heathrow Airport (LHR) - 27.6 km / 17.1 mi
Gatwick Airport (LGW) - 68.6 km / 42.6 mi
Luton Airport (LTN) - 54.3 km / 33.7 mi
Stansted Airport (STN) - 65.2 km / 40.5 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Enjoy a meal at Yopo Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 34 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

All facilities in The Mandrake

Functional Hall The Mandrake
Functional Hall
Common Space The Mandrake
Common Space
Lobby The Mandrake
Lobby
Exterior The Mandrake
Exterior
Others The Mandrake
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Garden
  • Spa
  • Library

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Terrace

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessibility equipment

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in The Mandrake

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Mandrake
34
Another facilities in The Mandrake
Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked questions about The Mandrake

What are available facilities at The Mandrake?
There are top facilites at The Mandrake such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Mandrake?
The standard check-in time at The Mandrake is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Mandrake provide breakfast?
Yes, The Mandrake provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Mandrake?
The Mandrake has a 5.0-star rating.
How many rooms are available at The Mandrake?
The Mandrake has 34.
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The Mandrake reviews and ratings

8.6
Very Good
From 283 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
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Traveller Reviews The Mandrake

Number of reviews per page
20
40
Top reviews
Tom
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Really great staff and really spacious (by London standards) clean and trendy rooms. The bar and restaurant spaces were booked for private events both evenings of our stay and were a bit noisy but we were warned at check in and the hotel have made attempts to install sound proofing for the rooms. Ultimately I would recommend a stay here.
Read More
Justin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This is a fun hotel to stay at for a nice weekend. Super unique with amazing staff, accommodations that are comfortable and delicious food with a cool bar setup. Shoutout to the staff that helped wrangle in a wild room next door, late in the night.
James
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great spot, def will be back. Only disappointment/ complaint was that the restaurant and terrace bar were not open any of the days during my stay.
Jonathan
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

From the moment we entered the hotel we were met with kindness and love. Has to be the most stylish hotel in London. The cocktails and selection at the bar were beautiful. The food was incredibly well thought out and tasted beautiful. Unbelievable decor, incredible customer service and a weekend I will remember for the rest of my life. To Sim and the team, big love from J & T. Thank you for everything
Read More
Helen
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The mandrake is an exceptional hotel, the interior decor is innovative and inspiring for creatives, with beautiful contemporary artwork, and installations, every floor is decadent glamour, there are quiet areas also and you feel like you are not in the centre of London but in a lush tropical location. The food is tasty, as well as the bar area with iconic cocktails. The staff are very friendly and hospitable, we loved our stay there and will return soon
Read More
Chris
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Bill was £200 more than indicated on Expedia. Room was directly by a bar area, which had a full view into the room. The location was actually an upgrade, not clear why. Cleaners were on the terrace at 6 in the morning talking and waking us up.
Daniel
icon-with Partner
with Partner
4.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Booked into the penthouse which is in need of a refurbishment. The jacuzzi was out of order which I wasn’t told about until I got to the room, the door handle to the room itself was hanging off the door, the fittings in the bathrooms were loose, the paint around the room was chipped and battered in places. I was offered a 20% discount once this was pointed out but I had generally expected better.
Read More
Jonathan
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Simone was amazing - thank you!
Juha
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Front desk was often not staffed, yet the hotel requires you to leave the rather large keychain, key and lift fob at reception, leading to long delays getting to the room. Noisy as DJ plays downstairs most nights until 1am. Room not sound proof.
saar
icon-Business
Business
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Lively fun hotel. Great location, can walk to SoHo as well as jump on Elizabeth line.
Julian
icon-with Partner
with Partner
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Quite an unusual ‘nightclubby’entrance and hotel theme. Very dark but fun. We had a suite that was perfect, light clean comfortable. Coffee machine, bathrobes, good bathroom amenities,king bed. Unusual selection in the ‘mini bar area’. It was a hot day but room was lovely. and cool. There was music until 1am apparently but we didn’t hear it in our first floor room. Very quiet.Breakfast was fantastic although due to a brand new system it was extremely slow…needs sorting out.
Read More
James
icon-Business
Business
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Great service, food and rooms. Noise level a bit high at night
Jacob
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great!
Victoria
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

It turns into a nightclub at night (this was a Saturday). You cannot have a seat and get a quiet drink at your own hotel bar, you need to queue up behind drunk 20 year olds and deal with bartenders with bad attitudes.
Florie
icon-with Partner
with Partner
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Marcela at the front desk was amazing. She was so friendly, understanding and very helpful. She made our stay perfect! Decor and the food at the restaurant was wonderful. Will definitely be back to stay. Such a unique hotel!!
Josef
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The staff was fantastic. Thank you everyone for making us feel at home.
Ericka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

My stay at The Mandrake in London was truly an unforgettable experience. From the moment I arrived, I felt as though I had stepped into a fantasy world. The hotel’s moody vibe perfectly complements its location in the trendy Fitzrovia area, creating a unique and immersive environment. The room was nothing short of luxurious, with high-end furnishings and a well-stocked minibar that made my stay even more comfortable. The en suite bathroom was a dream, featuring a rainfall shower head that added a touch of spa-like relaxation to my daily routine. The greenhouse terrace and central courtyard are absolute showstoppers, draped in hanging jasmine and passionflowers that infuse the space with a captivating fragrance. The rich textures, vibrant dark colors, and theatrical lighting throughout the hotel made every corner feel like a work of art. The amenities at The Mandrake are exceptional. The restaurant on site served exquisite dishes, and the bar was the perfect spot to unwind after a day of exploring the city. A special mention must go to the staff, who were nothing short of top tier. Their attention to detail and warm hospitality made my stay even more enjoyable. The Mandrake is not just a hotel; it's an experience. If you’re looking for a place that combines luxury, style, and a bit of the unexpected, I highly recommend staying here. I can't wait to return!
Read More
Brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Interesting hotel, the decor is terrific and the staff very helpful. Sitting in the bar area there were so many people coming into the hotel and disappearing into various out of sight rooms, had no idea what was going on but it made it all the more intriguing..lighting is very ‘ambient’, tripped a couple of times in the corridors (I do wear glasses), got lost coming out of the lift on wrong floor, and took me several minutes to get the door to the room open with the strange key lock mechanism. Lovely Full-English breakfast. All in all, certainly a different kind of place to stay in central London and will probably stay again.
Read More
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Fantastic property in the centre of London, provides to sumptuous refuge from the busy streets, great accessibility to events and entertainment. Staff are attentive yet you are given privacy at the same time.
Maria Alexandra
icon-Leisure
Leisure
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

I had an early flight and had to miss breakfast despite paying for it. I wasn’t even offered a snack and no compensation at all in the price for the breakfast
Number of reviews per page
20
40

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Others 4 The Mandrake

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 283 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Mandrake

Number of reviews per page
20
40
Top reviews
Tom
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Really great staff and really spacious (by London standards) clean and trendy rooms. The bar and restaurant spaces were booked for private events both evenings of our stay and were a bit noisy but we were warned at check in and the hotel have made attempts to install sound proofing for the rooms. Ultimately I would recommend a stay here.
Read More
Justin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This is a fun hotel to stay at for a nice weekend. Super unique with amazing staff, accommodations that are comfortable and delicious food with a cool bar setup. Shoutout to the staff that helped wrangle in a wild room next door, late in the night.
James
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great spot, def will be back. Only disappointment/ complaint was that the restaurant and terrace bar were not open any of the days during my stay.
Jonathan
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

From the moment we entered the hotel we were met with kindness and love. Has to be the most stylish hotel in London. The cocktails and selection at the bar were beautiful. The food was incredibly well thought out and tasted beautiful. Unbelievable decor, incredible customer service and a weekend I will remember for the rest of my life. To Sim and the team, big love from J & T. Thank you for everything
Read More
Helen
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The mandrake is an exceptional hotel, the interior decor is innovative and inspiring for creatives, with beautiful contemporary artwork, and installations, every floor is decadent glamour, there are quiet areas also and you feel like you are not in the centre of London but in a lush tropical location. The food is tasty, as well as the bar area with iconic cocktails. The staff are very friendly and hospitable, we loved our stay there and will return soon
Read More
Chris
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Bill was £200 more than indicated on Expedia. Room was directly by a bar area, which had a full view into the room. The location was actually an upgrade, not clear why. Cleaners were on the terrace at 6 in the morning talking and waking us up.
Daniel
icon-with Partner
with Partner
4.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Booked into the penthouse which is in need of a refurbishment. The jacuzzi was out of order which I wasn’t told about until I got to the room, the door handle to the room itself was hanging off the door, the fittings in the bathrooms were loose, the paint around the room was chipped and battered in places. I was offered a 20% discount once this was pointed out but I had generally expected better.
Read More
Jonathan
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Simone was amazing - thank you!
Juha
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Front desk was often not staffed, yet the hotel requires you to leave the rather large keychain, key and lift fob at reception, leading to long delays getting to the room. Noisy as DJ plays downstairs most nights until 1am. Room not sound proof.
saar
icon-Business
Business
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Lively fun hotel. Great location, can walk to SoHo as well as jump on Elizabeth line.
Julian
icon-with Partner
with Partner
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Quite an unusual ‘nightclubby’entrance and hotel theme. Very dark but fun. We had a suite that was perfect, light clean comfortable. Coffee machine, bathrobes, good bathroom amenities,king bed. Unusual selection in the ‘mini bar area’. It was a hot day but room was lovely. and cool. There was music until 1am apparently but we didn’t hear it in our first floor room. Very quiet.Breakfast was fantastic although due to a brand new system it was extremely slow…needs sorting out.
Read More
James
icon-Business
Business
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Great service, food and rooms. Noise level a bit high at night
Jacob
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great!
Victoria
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

It turns into a nightclub at night (this was a Saturday). You cannot have a seat and get a quiet drink at your own hotel bar, you need to queue up behind drunk 20 year olds and deal with bartenders with bad attitudes.
Florie
icon-with Partner
with Partner
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Marcela at the front desk was amazing. She was so friendly, understanding and very helpful. She made our stay perfect! Decor and the food at the restaurant was wonderful. Will definitely be back to stay. Such a unique hotel!!
Josef
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The staff was fantastic. Thank you everyone for making us feel at home.
Ericka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

My stay at The Mandrake in London was truly an unforgettable experience. From the moment I arrived, I felt as though I had stepped into a fantasy world. The hotel’s moody vibe perfectly complements its location in the trendy Fitzrovia area, creating a unique and immersive environment. The room was nothing short of luxurious, with high-end furnishings and a well-stocked minibar that made my stay even more comfortable. The en suite bathroom was a dream, featuring a rainfall shower head that added a touch of spa-like relaxation to my daily routine. The greenhouse terrace and central courtyard are absolute showstoppers, draped in hanging jasmine and passionflowers that infuse the space with a captivating fragrance. The rich textures, vibrant dark colors, and theatrical lighting throughout the hotel made every corner feel like a work of art. The amenities at The Mandrake are exceptional. The restaurant on site served exquisite dishes, and the bar was the perfect spot to unwind after a day of exploring the city. A special mention must go to the staff, who were nothing short of top tier. Their attention to detail and warm hospitality made my stay even more enjoyable. The Mandrake is not just a hotel; it's an experience. If you’re looking for a place that combines luxury, style, and a bit of the unexpected, I highly recommend staying here. I can't wait to return!
Read More
Brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Interesting hotel, the decor is terrific and the staff very helpful. Sitting in the bar area there were so many people coming into the hotel and disappearing into various out of sight rooms, had no idea what was going on but it made it all the more intriguing..lighting is very ‘ambient’, tripped a couple of times in the corridors (I do wear glasses), got lost coming out of the lift on wrong floor, and took me several minutes to get the door to the room open with the strange key lock mechanism. Lovely Full-English breakfast. All in all, certainly a different kind of place to stay in central London and will probably stay again.
Read More
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Fantastic property in the centre of London, provides to sumptuous refuge from the busy streets, great accessibility to events and entertainment. Staff are attentive yet you are given privacy at the same time.
Maria Alexandra
icon-Leisure
Leisure
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

I had an early flight and had to miss breakfast despite paying for it. I wasn’t even offered a snack and no compensation at all in the price for the breakfast
Number of reviews per page
20
40