The Palace Hotel & Spa

Hotels
8.6
/10
Very Good
246 reviews

What Guests Say About Their Stay

Philippe

10.0
/ 10
Clean room including bathroom, comfortable bed, welcoming staff. Lots of noisy seagulls in the morning though, but hey, this is the seaside!

David

10.0
/ 10
Parking was easy.staff polite.shops within walking distance away.the beach and sea only across a busy road.

A

10.0
/ 10
Welcoming staff, fabulous pool facilities and the real bonus was first rate entertainment. Magician and cabaret on a Sunday night was a perfect way to round of a weekend stay.
In the Area
See Map
Esplanade Road, Torbay, England, TQ4 6BJ

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at The Palace Hotel & Spa is a good choice when you are visiting Torbay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Palace Hotel & Spa

Esplanade Road, Torbay, England, TQ4 6BJ
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Discover More About The Palace Hotel & Spa

General


Near Paignton Pier

Location


With a stay at The Palace Hotel & Spa in Paignton, you'll be within a 10-minute drive of Princess Theatre and South Devon. This beach hotel is 14.1 mi (22.7 km) from Dartmoor National Park and 0.2 mi (0.3 km) from Paignton Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Paignton Beach - 0.3 km / 0.2 mi
Paignton Pier - 0.3 km / 0.2 mi
Preston Beach - 0.6 km / 0.4 mi
Dartmouth Steam Railway - 0.7 km / 0.4 mi
Palace Theatre - 1.1 km / 0.7 mi
Fairy Cove - 1.2 km / 0.8 mi
Hollicombe Beach - 1.5 km / 0.9 mi
Goodrington Sands Beach - 1.8 km / 1.1 mi
Splashdown Quaywest - 1.9 km / 1.2 mi
Torbay Leisure Centre - 2.2 km / 1.4 mi
Paignton Zoo - 2.3 km / 1.4 mi
Institute Beach - 2.5 km / 1.5 mi
Oyster Cove Beach - 2.9 km / 1.8 mi
Saltern Cove Beach - 2.9 km / 1.8 mi
Cockington Country Park - 3 km / 1.9 mi

The preferred airport for The Palace Hotel & Spa is Exeter (EXT-Exeter Intl.) - 45.3 km / 28.1 mi

Facilities


Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Stay in one of 55 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in The Palace Hotel & Spa

Bar, Cafe and Lounge The Palace Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool The Palace Hotel & Spa
Swimming Pool
Entertainment Facility The Palace Hotel & Spa
Entertainment Facility
Fitness Center The Palace Hotel & Spa
Fitness Center
Functional Hall The Palace Hotel & Spa
Functional Hall

Things to Do

  • Indoor pool
  • Spa
  • Garden
  • Sauna
  • Steam room

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Palace Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 21:30
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 21:30 - to 10:00
Available rooms at The Palace Hotel & Spa
55
Another facilities in The Palace Hotel & Spa
Indoor pool, Spa, Garden, Sauna, Steam room

Frequently asked questions about The Palace Hotel & Spa

What are available facilities at The Palace Hotel & Spa?
There are top facilites at The Palace Hotel & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Palace Hotel & Spa?
The standard check-in time at The Palace Hotel & Spa is starting from 14:00 - 21:30 while the latest check-out time is at Before 10:00
What is the star rating of The Palace Hotel & Spa?
The Palace Hotel & Spa has a 3.0-star rating.
How many rooms are available at The Palace Hotel & Spa?
The Palace Hotel & Spa has 55.
Does The Palace Hotel & Spa have parking?
Yes, The Palace Hotel & Spa does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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The Palace Hotel & Spa reviews and ratings

8.6
Very Good
From 246 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

6.0

Service and Facilites

9.0

Sort by
Most Relevant
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Traveller Reviews The Palace Hotel & Spa

Number of reviews per page
20
40
Top reviews
Kevin
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall another good stay here, Mixed views on staff with most really welcoming and friendly while some are simply professional. Rooms are good but could do with some TLC due to worn paint work, window cleaning etc. Really good offering for breakfast. Overall good and would happily stay again.
Derek
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

all good
Claire
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Friendly sraff, quality food, recommend the spa. Unfortunately the hot chocolate machine was broken and the rooms were very cold at night.
Philippe
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room including bathroom, comfortable bed, welcoming staff. Lots of noisy seagulls in the morning though, but hey, this is the seaside!
Darron
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was adequate for the price.
Roxane
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely hotel and staff
David
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Parking was easy.staff polite.shops within walking distance away.the beach and sea only across a busy road.
Tony
icon-with Partner
with Partner
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The room was to hot plus we had water running through the pipes all night which kept us awake most of the night
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

All aspect were excellent, including parking and breakfasts. Only thing I did not use was the evening meal- no REAL fish dishes for Devon anyway. Near the sea give us FISH and a good choice of daily fresh caught!!!!
Willem
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff very attentive and helpful.
Colin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

As it was the first time we visited this hotel we were impressed with its overall ambiance. The staff were friendly, the room was clean and tidy and overall we enjoyed our stay.
A
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Welcoming staff, fabulous pool facilities and the real bonus was first rate entertainment. Magician and cabaret on a Sunday night was a perfect way to round of a weekend stay.
Clive
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Generally good and very suitable for us ie good serice/good menus/ meals , pleasent spacious rooms and hotel has a lift !
Karen
icon-with Partner
with Partner
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Lovely hotel in a great position, clean rooms, it was extremely hot though and no air con or fan provided. Nice big smart tv in the room also tea & coffee facilities. We had a sea view overlooking the pier. Breakfast was average, they need to have warm plates though as the beans were stone cold when I got to the table but I think they were cold when I put them on my plate! Plenty of choice for breakfast that was self service. We used the swimming pool as well, had an hour slot that was pre booked, had to pay an extra £5 for this as we were only bed and breakfast. Overall pleased with our stay here.
Read More
Karon
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Breakfast was not as good as normal it is now a help yourself buffet and the standards have decreased, not enough thought into it.
Wayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The hotel was dated but spotlessly clean. Really helpful and friendly staf(especially Andrew).
Verified traveler
icon-
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Great location, free parking, very friendly staff and an amazing breakfast included in my rate. My room was bijou but it did the job. I was also very impressed that the manager personally responded to me when I left some feedback.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The Hotel service didn't start off very well. Despite having paid up front through Hotels.com - the receptionist was determined that I still needed to pay. This was despite me having the credit card statement showing the payment - and the Hotels.com receipt. Turned out.. they needed to charge the service provider. If you are considering to use the Hotel restaurant- don't bother. The chances are they will be fully booked with their Coach visitors. And there's only options between 6-8.30 pm. The rooms are ok at best. No form of air con - so open windows. Which with the amount of Seagull activity (or Wednesdays Bike Night)- better have some very good ear plugs. The bathroom was tired. Oh and forget about advertised Platinum perks. Feedback really is a gift.
Read More
Raymond
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Excellent staff, friendly ,polite an accomodating.
John Alan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff were brilliant and menu fine and very reasonably priced. Spa was a bonus, especially the pool but will soon need refurbishing. Real ale, Otter, nice surprise. Down side was the EV charging, which was essential for us. When I phoned Project no one was in the office.This is not acceptable. They rang me back 24 hours later!
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 The Palace Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 246 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

6.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Palace Hotel & Spa

Number of reviews per page
20
40
Top reviews
Kevin
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall another good stay here, Mixed views on staff with most really welcoming and friendly while some are simply professional. Rooms are good but could do with some TLC due to worn paint work, window cleaning etc. Really good offering for breakfast. Overall good and would happily stay again.
Derek
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

all good
Claire
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Friendly sraff, quality food, recommend the spa. Unfortunately the hot chocolate machine was broken and the rooms were very cold at night.
Philippe
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room including bathroom, comfortable bed, welcoming staff. Lots of noisy seagulls in the morning though, but hey, this is the seaside!
Darron
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was adequate for the price.
Roxane
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely hotel and staff
David
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Parking was easy.staff polite.shops within walking distance away.the beach and sea only across a busy road.
Tony
icon-with Partner
with Partner
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The room was to hot plus we had water running through the pipes all night which kept us awake most of the night
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

All aspect were excellent, including parking and breakfasts. Only thing I did not use was the evening meal- no REAL fish dishes for Devon anyway. Near the sea give us FISH and a good choice of daily fresh caught!!!!
Willem
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff very attentive and helpful.
Colin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

As it was the first time we visited this hotel we were impressed with its overall ambiance. The staff were friendly, the room was clean and tidy and overall we enjoyed our stay.
A
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Welcoming staff, fabulous pool facilities and the real bonus was first rate entertainment. Magician and cabaret on a Sunday night was a perfect way to round of a weekend stay.
Clive
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Generally good and very suitable for us ie good serice/good menus/ meals , pleasent spacious rooms and hotel has a lift !
Karen
icon-with Partner
with Partner
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Lovely hotel in a great position, clean rooms, it was extremely hot though and no air con or fan provided. Nice big smart tv in the room also tea & coffee facilities. We had a sea view overlooking the pier. Breakfast was average, they need to have warm plates though as the beans were stone cold when I got to the table but I think they were cold when I put them on my plate! Plenty of choice for breakfast that was self service. We used the swimming pool as well, had an hour slot that was pre booked, had to pay an extra £5 for this as we were only bed and breakfast. Overall pleased with our stay here.
Read More
Karon
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Breakfast was not as good as normal it is now a help yourself buffet and the standards have decreased, not enough thought into it.
Wayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The hotel was dated but spotlessly clean. Really helpful and friendly staf(especially Andrew).
Verified traveler
icon-
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Great location, free parking, very friendly staff and an amazing breakfast included in my rate. My room was bijou but it did the job. I was also very impressed that the manager personally responded to me when I left some feedback.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The Hotel service didn't start off very well. Despite having paid up front through Hotels.com - the receptionist was determined that I still needed to pay. This was despite me having the credit card statement showing the payment - and the Hotels.com receipt. Turned out.. they needed to charge the service provider. If you are considering to use the Hotel restaurant- don't bother. The chances are they will be fully booked with their Coach visitors. And there's only options between 6-8.30 pm. The rooms are ok at best. No form of air con - so open windows. Which with the amount of Seagull activity (or Wednesdays Bike Night)- better have some very good ear plugs. The bathroom was tired. Oh and forget about advertised Platinum perks. Feedback really is a gift.
Read More
Raymond
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Excellent staff, friendly ,polite an accomodating.
John Alan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff were brilliant and menu fine and very reasonably priced. Spa was a bonus, especially the pool but will soon need refurbishing. Real ale, Otter, nice surprise. Down side was the EV charging, which was essential for us. When I phoned Project no one was in the office.This is not acceptable. They rang me back 24 hours later!
Number of reviews per page
20
40