The Pavilion Hotel

Hotels
6.8
/10
Pleasant
396 reviews

What Guests Say About Their Stay

Heather

10.0
/ 10
Another fantastic break at The Pavilion. This quirky hotel is in a great location for tubes/buses and you cannot fault the cleanliness or ambience of this little gem of a hotel.

Kevin

10.0
/ 10
Always a great place to stay. Only 1 night each time but ideal for solo travellers. No frills but clean, comfortable and friendly staff. Hotel is 5 min walk from underground station that is direct ride into most visitors’ destinations.

Angela

10.0
/ 10
A little gem, brilliantly situated 10 minute walk from Hyde Park. We stayed in the annexe to the hotel a couple of doors up. Great decor. Staff were friendly and really helpful. Would definitely stay again.
In the Area
See Map
34-36 Sussex Gardens, Westminster, Central London, London, England, W2 1UL

Main Facilities

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24-Hour Front Desk
Parking
WiFi
The Pavilion Hotel is a hotel is located at Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Pavilion Hotel

34-36 Sussex Gardens, Westminster, Central London, London, England, W2 1UL
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Lobby The Pavilion Hotel
Lobby 2 The Pavilion Hotel

Discover More About The Pavilion Hotel

General


Near Marble Arch

Location


A stay at The Pavilion Hotel places you in the heart of London, within a 15-minute walk of Hyde Park and Marble Arch. This hotel is 0.6 mi (0.9 km) from Paddington Central and 0.6 mi (1 km) from Kensington Gardens.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hyde Park - 0.8 km / 0.5 mi
Paddington Central - 0.9 km / 0.6 mi
Kensington Gardens - 1 km / 0.6 mi
Marble Arch - 1 km / 0.6 mi
Park Lane - 1 km / 0.6 mi
Baker Street - 1.1 km / 0.7 mi
Madame Tussauds Wax Museum - 1.3 km / 0.8 mi
Selfridges - 1.3 km / 0.8 mi
Regent's Park - 1.4 km / 0.9 mi
Marylebone High Street - 1.6 km / 1 mi
Lord's Cricket Ground - 1.6 km / 1 mi
Bond Street - 1.8 km / 1.1 mi
Oxford Street - 1.9 km / 1.2 mi
Regent Street - 2.1 km / 1.3 mi
Oxford Circus - 2.2 km / 1.4 mi

The nearest airports are:
London City Airport (LCY) - 20.3 km / 12.6 mi
Heathrow Airport (LHR) - 29.7 km / 18.5 mi
Gatwick Airport (LGW) - 97.4 km / 60.5 mi
Luton Airport (LTN) - 52.5 km / 32.6 mi
Stansted Airport (STN) - 77.3 km / 48.1 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Rooms


Make yourself at home in one of the 29 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in The Pavilion Hotel

Common Space The Pavilion Hotel
Common Space
Lobby The Pavilion Hotel
Lobby
Accommodation Services The Pavilion Hotel
Accommodation Services
Exterior The Pavilion Hotel
Exterior
Others The Pavilion Hotel
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Transportation

  • Limited parking

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in The Pavilion Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 04:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 04:00 - to 11:00
Available rooms at The Pavilion Hotel
29
Another facilities in The Pavilion Hotel
Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge, Limited parking

Frequently asked questions about The Pavilion Hotel

What are available facilities at The Pavilion Hotel?
There are top facilites at The Pavilion Hotel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Pavilion Hotel?
The standard check-in time at The Pavilion Hotel is starting from 15:00 - 04:00 while the latest check-out time is at Before 11:00
What is the star rating of The Pavilion Hotel?
The Pavilion Hotel has a 2.5-star rating.
How many rooms are available at The Pavilion Hotel?
The Pavilion Hotel has 29.
Does The Pavilion Hotel have parking?
Yes, The Pavilion Hotel does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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The Pavilion Hotel reviews and ratings

6.8
Pleasant
From 396 reviews
Cleanliness

7.0

Room Comfort

5.4

Location

8.0

Service and Facilites

7.0

Sort by
Most Relevant
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Traveller Reviews The Pavilion Hotel

Number of reviews per page
20
40
Top reviews
Peter
icon-
2.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

I had booked the hotel yet there was a note on the door to go next door to sign in. That hotel “ the four stars” only took cash and the put me in a basement minimalist room. Nothing than the image of the Pavilon hotel I booked. I really don’t know what happened but I left disgusted and disappointed. They did not offer refunds or explain why I was not put in the room that I booked. Seemed like a scam.
Read More
Leanne
icon-
6.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

There was a very strange smell when 1st entering room stains on covers and curtains The bed was hard on one side and wooden frame was higher than matress The gentalman on reception was lovely and vert helpful. Location is amazing for hyde park
Garry
icon-
8.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Stayed here to attende a show. Good location, not far from tube line. Lovely quirky rooms. Check in was lengthy as no one in reception or answering phones. Worried about security with keys left unattended. Was hurried out of the room as soon as checkout time was being reached. Would stay again.
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Good location and value
Simon
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The room was ok, a bed for the night. Hot water was scolding hot, no milk for your tea or coffee, the mattress was just like one from a fold up bed your grandma used to have in the 80's. It was t-shirt weather so it was still warm enough at night. The hotel looked traditional to its era, then you went into your room and it had Lawrence Llewellyn Bowen from changing rooms written all over it!!
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Nicola
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

On arrival you are directed to another property 3 doors down. There are only 3 rooms and decorated poorly, not as advertised. Staff were friendly but you are definitely not getting what you paid for, a little false advertising I think!! They explained that there were "fire safety issues at the other hotel ...but looking at the reviews this is one of many excuses.
Read More
thomas
icon-Leisure
Leisure
4.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Very basic room , very dated decor . Minimal facilities .
Heather
icon-with Partner
with Partner
10.0
/10
Reviewed 150 week(s) ago

Hotels.com verified review

Another fantastic break at The Pavilion. This quirky hotel is in a great location for tubes/buses and you cannot fault the cleanliness or ambience of this little gem of a hotel.
Terry
icon-Business
Business
2.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

It’s wasn’t even the hotel that I booked. It was in a different one altogether and they called it an annex. Mould on the walls stained linen. Terrible experience. Also threatened to cancel my booking if I didn’t go and get cash to pay. Unbelievable, Hotel.com remove them from your portfolio. The list goes on as to how horrible it was. I was unimaginable how bad. Avoid avoid avoid.
Read More
Rebecca
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Check in was awful. Staff attitude was terrible. Was told to rebook on another website while stood at the check in desk, as they said their card machine wasnt working. Was told 'things happen, people die' when i questioned why it didnt work and they wanted cash in central london. Room was in another hotel to the one booked. Mould on the ceiling in the shower, limescale on the shower head. Hotel we were in was a cheaper rate than the one we booked. 2 single beds pushed together. Window fastenings were broken. Felt like they were trying to pull a dodgy deal with demanding cash.
Read More
Rebecca
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

The check in was awful, I was told I could pay at the hotel, and was then told the card machine didnt work and I had to pay cash. I was told 'things happen, people die' when I questioned this. I then had to rebook, at reception, through another website so that payment could be taken online before we could check in. The room was 2 single beds pushed together, the room was in a different hotel to what I booked, that had cheaper prices quoted on the wall, mould on the shower ceiling, windows that had broken clasps, the shower head could do with being descaled. But to be honest, it was the checkin that ruined it completely. It felt like some dodgy deal was trying to be pulled and the attitude that we were treated with was awful. Most disappointing, for what looks like an amazing hotel.
Read More
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Very unique Bohemian style hotel - usually stay in a bland corporate type - it certainly isn’t one of these - it definitely has a style which I was pleasantly surprised I enjoyed When asked I never normally have much to say on the hotel but I do on The Pavilion and will happily recommend it
Kevin
icon-
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Always a great place to stay. Only 1 night each time but ideal for solo travellers. No frills but clean, comfortable and friendly staff. Hotel is 5 min walk from underground station that is direct ride into most visitors’ destinations.
JRH Young
icon-with Partner
with Partner
4.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Most uncomfortable bed I have ever slept in. Just as well I was knackered or I probably wouldn't have slept at all. I could feel every spring in what passed for a mattress.
Stephen
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

All good, great.
Leo
icon-Leisure
Leisure
8.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

staff were nice no issues at all
Elisabeth
icon-
8.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

lots of athosphere, great pricing, had a bed and shower and a good nights sleep. added a pleasent surprise by great service and athmosphere!
Yvonne
6.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

The hotel is as per the website, eccentric and unique. My dissapointment came from my poor sleep due to the condition of the mattress. Springs were popping out everywhere, it was very hard and uncomfortable everytime i moved it woke me up. All in all a poor nights sleep, please invest in some new quality mattresses.
Graeme
icon-with Partner
with Partner
4.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

The welcome was a hello, fill in a form and required to pay in advance. Shown over to another hotel and the desk to collect the key. The room was downstairs, dark and not large for a double (could only get into the bed on one side), it was more of a single with a double bed. No details for the wifi, no hairdryer and no breakfast. Also not really impressed with the decor, although it is their selling point.
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Justin
8.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Excellent location for Hyde park
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 The Pavilion Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 396 reviews
Cleanliness

7.0

Room Comfort

5.4

Location

8.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Pavilion Hotel

Number of reviews per page
20
40
Top reviews
Peter
icon-
2.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

I had booked the hotel yet there was a note on the door to go next door to sign in. That hotel “ the four stars” only took cash and the put me in a basement minimalist room. Nothing than the image of the Pavilon hotel I booked. I really don’t know what happened but I left disgusted and disappointed. They did not offer refunds or explain why I was not put in the room that I booked. Seemed like a scam.
Read More
Leanne
icon-
6.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

There was a very strange smell when 1st entering room stains on covers and curtains The bed was hard on one side and wooden frame was higher than matress The gentalman on reception was lovely and vert helpful. Location is amazing for hyde park
Garry
icon-
8.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Stayed here to attende a show. Good location, not far from tube line. Lovely quirky rooms. Check in was lengthy as no one in reception or answering phones. Worried about security with keys left unattended. Was hurried out of the room as soon as checkout time was being reached. Would stay again.
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Good location and value
Simon
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The room was ok, a bed for the night. Hot water was scolding hot, no milk for your tea or coffee, the mattress was just like one from a fold up bed your grandma used to have in the 80's. It was t-shirt weather so it was still warm enough at night. The hotel looked traditional to its era, then you went into your room and it had Lawrence Llewellyn Bowen from changing rooms written all over it!!
Read More
Nicola
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

On arrival you are directed to another property 3 doors down. There are only 3 rooms and decorated poorly, not as advertised. Staff were friendly but you are definitely not getting what you paid for, a little false advertising I think!! They explained that there were "fire safety issues at the other hotel ...but looking at the reviews this is one of many excuses.
Read More
thomas
icon-Leisure
Leisure
4.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Very basic room , very dated decor . Minimal facilities .
Heather
icon-with Partner
with Partner
10.0
/10
Reviewed 150 week(s) ago

Hotels.com verified review

Another fantastic break at The Pavilion. This quirky hotel is in a great location for tubes/buses and you cannot fault the cleanliness or ambience of this little gem of a hotel.
Terry
icon-Business
Business
2.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

It’s wasn’t even the hotel that I booked. It was in a different one altogether and they called it an annex. Mould on the walls stained linen. Terrible experience. Also threatened to cancel my booking if I didn’t go and get cash to pay. Unbelievable, Hotel.com remove them from your portfolio. The list goes on as to how horrible it was. I was unimaginable how bad. Avoid avoid avoid.
Read More
Rebecca
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Check in was awful. Staff attitude was terrible. Was told to rebook on another website while stood at the check in desk, as they said their card machine wasnt working. Was told 'things happen, people die' when i questioned why it didnt work and they wanted cash in central london. Room was in another hotel to the one booked. Mould on the ceiling in the shower, limescale on the shower head. Hotel we were in was a cheaper rate than the one we booked. 2 single beds pushed together. Window fastenings were broken. Felt like they were trying to pull a dodgy deal with demanding cash.
Read More
Rebecca
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

The check in was awful, I was told I could pay at the hotel, and was then told the card machine didnt work and I had to pay cash. I was told 'things happen, people die' when I questioned this. I then had to rebook, at reception, through another website so that payment could be taken online before we could check in. The room was 2 single beds pushed together, the room was in a different hotel to what I booked, that had cheaper prices quoted on the wall, mould on the shower ceiling, windows that had broken clasps, the shower head could do with being descaled. But to be honest, it was the checkin that ruined it completely. It felt like some dodgy deal was trying to be pulled and the attitude that we were treated with was awful. Most disappointing, for what looks like an amazing hotel.
Read More
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Very unique Bohemian style hotel - usually stay in a bland corporate type - it certainly isn’t one of these - it definitely has a style which I was pleasantly surprised I enjoyed When asked I never normally have much to say on the hotel but I do on The Pavilion and will happily recommend it
Kevin
icon-
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Always a great place to stay. Only 1 night each time but ideal for solo travellers. No frills but clean, comfortable and friendly staff. Hotel is 5 min walk from underground station that is direct ride into most visitors’ destinations.
JRH Young
icon-with Partner
with Partner
4.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Most uncomfortable bed I have ever slept in. Just as well I was knackered or I probably wouldn't have slept at all. I could feel every spring in what passed for a mattress.
Stephen
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

All good, great.
Leo
icon-Leisure
Leisure
8.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

staff were nice no issues at all
Elisabeth
icon-
8.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

lots of athosphere, great pricing, had a bed and shower and a good nights sleep. added a pleasent surprise by great service and athmosphere!
Yvonne
6.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

The hotel is as per the website, eccentric and unique. My dissapointment came from my poor sleep due to the condition of the mattress. Springs were popping out everywhere, it was very hard and uncomfortable everytime i moved it woke me up. All in all a poor nights sleep, please invest in some new quality mattresses.
Graeme
icon-with Partner
with Partner
4.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

The welcome was a hello, fill in a form and required to pay in advance. Shown over to another hotel and the desk to collect the key. The room was downstairs, dark and not large for a double (could only get into the bed on one side), it was more of a single with a double bed. No details for the wifi, no hairdryer and no breakfast. Also not really impressed with the decor, although it is their selling point.
Read More
Justin
8.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Excellent location for Hyde park
Number of reviews per page
20
40