The Swan

Hotels
9.2
/10
Exceptional
56 reviews

What Guests Say About Their Stay

Terrie
10.0
/ 10
The accommodation was lovely The staff very friendly Also the drink was not overpriced.
Simon
10.0
/ 10
We’ve wanted to stay here for years and it did not disappoint! Felt like a real treat with a touch of luxury! We stayed the garden rooms-they were lovely with a table/chairs outside but so be aware the WiFi is terrible and it’s very noisy! Both woken by 530 am by birds and sounds from the factory! No ones fault of course but worth knowing if you are a light sleeper!
Alan
10.0
/ 10
Loved the de luxe room we were allocated. Whole of hotel was classy from the decor to staff attentiveness.Only chose to have the breakfast option which had many choices to choose from. Hotel is in the centre of Southwold and most things happen from the tour centre. Will definitely be going back there again.
In the Area
See Map
The Market Place, Waveney District, Southwold, Suffolk, England, IP18 6EG

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at The Swan is a good choice when you are visiting Southwold. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Swan

The Market Place, Waveney District, Southwold, Suffolk, England, IP18 6EG
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Discover More About The Swan

Location


Staying at The Swan is a good choice when you are visiting Southwold.

About The Swan

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Swan exclusively for you.

The Swan is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Swan is the right place to stay.

All facilities in The Swan

Others The Swan
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area

Hotel Services

  • Tours
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Breakfast

General

  • Parking
  • Banquet

Business Facilities

  • Meeting facilities
  • Meeting rooms

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Swan

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted

Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Swan
35
Number of floors in The Swan
3
Another facilities in The Swan
Others, Smoke-free area, Tours, Luggage storage, 24-hour Receptionist

Frequently asked questions about The Swan

What are available facilities at The Swan?
There are top facilites at The Swan such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Swan?
The standard check-in time at The Swan is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does The Swan provide breakfast?
Yes, The Swan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Swan?
The Swan has a 3.5-star rating.
How many floors does The Swan have?
The Swan has 3.
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More Reviews from Other Guests in The Swan

9.2
Exceptional
From 56 reviews
Cleanliness

9.8

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
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Traveller Reviews The Swan

Number of reviews per page
20
40
Top reviews
Terrie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The accommodation was lovely The staff very friendly Also the drink was not overpriced.
Simon
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We’ve wanted to stay here for years and it did not disappoint! Felt like a real treat with a touch of luxury! We stayed the garden rooms-they were lovely with a table/chairs outside but so be aware the WiFi is terrible and it’s very noisy! Both woken by 530 am by birds and sounds from the factory! No ones fault of course but worth knowing if you are a light sleeper!
Read More
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved the de luxe room we were allocated. Whole of hotel was classy from the decor to staff attentiveness.Only chose to have the breakfast option which had many choices to choose from. Hotel is in the centre of Southwold and most things happen from the tour centre. Will definitely be going back there again.
Zoe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Fantastic service, beautiful room, amazing view over rooftops to sea & lighthouse. Breakfast delicious, so were the cocktails! Great location everything in walking distance. Loved all the extras in the room, thank you
Nathan
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great stay and staff couldn’t do enough
Baden
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent hotel. Splendid location. No air-conditioning can be an issue in hot weather. (Portable fans provided)
Wayne
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good food, nice beer but far too expensive for what it is.
Russell
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff were brilliant. Food was great but not cheap
Sarah
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The hotel is nicely decorated. It is rather a warren of rooms and corridors. I requested a twin room which was prepaid. My only request was for a quiet room but that was not what we got. The room was over the kitchen extra fans which only stopped at 9.50pm. It was also next to the fire escape which staff climbed on. It was noisy.Avoid room 8.
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Tobias
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Not our first stay at The Swan and it certainly won’t be the last. It’s classy personified. Understated brilliance. Southwold is beautiful as ever. Breakfast is exceptional 👌
Ian
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Very enjoyable stay. Staff were very friendly and helpful and the hotel is comfortable and well appointed.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

This is a charming old school hotel. Great food and lovely rooms. But we were disappointed when we arrived on Feb 5 to discover the heating had been turned off.
Glen
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

A lovely place to stay. Exceptional room.
christine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Fabulous!
Sarah-Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The staff make this hotel. Excellent service from them all, thank you!
Rodney
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Wonderful service from every member of the staff
David
6.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

A great property, location and room - this time unfortunately let down by service
Caroline
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Warm welcome. Butler assistance with luggage. Large bedroom. Good room for breakfast - fast and prompt service. Good choice to start the day. Pot luck meant you could dine in the Tap Room without reservation in the evening. Not so keen on the choice of food for dining. Monkfish overcooked so disappointingly chewy. Hot water scaldingly hot in bedroom.
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Verified traveler
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Excellent kitchen. Super room overlooking High St.
Elvin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Lovely room. Slightly on the cold side. An error made on our final invoice which was soon rectified
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 The Swan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 56 reviews
Cleanliness

9.8

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Swan

Number of reviews per page
20
40
Top reviews
Terrie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The accommodation was lovely The staff very friendly Also the drink was not overpriced.
Simon
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We’ve wanted to stay here for years and it did not disappoint! Felt like a real treat with a touch of luxury! We stayed the garden rooms-they were lovely with a table/chairs outside but so be aware the WiFi is terrible and it’s very noisy! Both woken by 530 am by birds and sounds from the factory! No ones fault of course but worth knowing if you are a light sleeper!
Read More
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved the de luxe room we were allocated. Whole of hotel was classy from the decor to staff attentiveness.Only chose to have the breakfast option which had many choices to choose from. Hotel is in the centre of Southwold and most things happen from the tour centre. Will definitely be going back there again.
Zoe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Fantastic service, beautiful room, amazing view over rooftops to sea & lighthouse. Breakfast delicious, so were the cocktails! Great location everything in walking distance. Loved all the extras in the room, thank you
Nathan
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great stay and staff couldn’t do enough
Baden
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent hotel. Splendid location. No air-conditioning can be an issue in hot weather. (Portable fans provided)
Wayne
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good food, nice beer but far too expensive for what it is.
Russell
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff were brilliant. Food was great but not cheap
Sarah
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The hotel is nicely decorated. It is rather a warren of rooms and corridors. I requested a twin room which was prepaid. My only request was for a quiet room but that was not what we got. The room was over the kitchen extra fans which only stopped at 9.50pm. It was also next to the fire escape which staff climbed on. It was noisy.Avoid room 8.
Read More
Tobias
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Not our first stay at The Swan and it certainly won’t be the last. It’s classy personified. Understated brilliance. Southwold is beautiful as ever. Breakfast is exceptional 👌
Ian
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Very enjoyable stay. Staff were very friendly and helpful and the hotel is comfortable and well appointed.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

This is a charming old school hotel. Great food and lovely rooms. But we were disappointed when we arrived on Feb 5 to discover the heating had been turned off.
Glen
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

A lovely place to stay. Exceptional room.
christine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Fabulous!
Sarah-Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The staff make this hotel. Excellent service from them all, thank you!
Rodney
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Wonderful service from every member of the staff
David
6.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

A great property, location and room - this time unfortunately let down by service
Caroline
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Warm welcome. Butler assistance with luggage. Large bedroom. Good room for breakfast - fast and prompt service. Good choice to start the day. Pot luck meant you could dine in the Tap Room without reservation in the evening. Not so keen on the choice of food for dining. Monkfish overcooked so disappointingly chewy. Hot water scaldingly hot in bedroom.
Read More
Verified traveler
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Excellent kitchen. Super room overlooking High St.
Elvin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Lovely room. Slightly on the cold side. An error made on our final invoice which was soon rectified
Number of reviews per page
20
40