The Town Arms

Upon booking I received a message from the property saying that check in was between 2-10 pm and to get in contact with them if arriving outside those hours. Below was information on the bar. It said bar/kitchen CLOSED on Mondays. When I arrived on Monday at 4:30 pm, the bar was closed but there was noone to check in and receive the keys from. I understand now that if the bar is closed - there is noone AT ALL in the property, even between 2-10. I had to fish through the internet to find a mobile phone nr as the one listed in hotels.com was the bar phone nr and noone was picking up. Eventually, they replied to a message I sent on facebook and someone came to meet me. They did not apologise and were blaming me as I "never got in touch with them to let them know what time I was coming" (though I answered that question on the website when booking - it asks you approx. time of arrival). I got to my room and the bed wasn't even made. I had to put the duvet inside the cover. I expect that from youth hostels, but not B&Bs!! Anyways, besides that annoying check in experience and making my bed after long hours of travelling, I can say the room was ok and the place is well located, but it is definitely too expensive for what it actually is. Plus, I never saw anyone that managed the property. The morning of check-out, I left the key at the door and closed behind me.

No breakfast served during the week. Still waiting for my VAT receipt, which staff were unable to access without the Manager. Have emailed twice but no reply.

The room was fine and all the staff we met were very helpful.

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Private access to rooms was a bonus. Comfortable rooms. Decor made good use of building features but still had a modern feel. Shower rooms clean and quite modern. Conveniently situated. There was no-one to meet us when we arrived despite arrival letter saying that staff would be available at that time. It was difficult to get in touch with the manager. The rooms felt isolated from the rest of the pub which would suit people who were happy to be completely independent but not those hoping for interaction with pub staff or other guests. It was disappointing that breakfast was only offered at weekends.

Great room, super comfortable! A bit noisy while pub open but I still slept incredibly well.

Clean, quiet and convenient accommodation for walking the Thames path

Second stay here .friendly helpfull staff.lovely breakfast at discount. Comfortable and clean.

We stayed one night prior to a family wedding. The room was good and the bed was comfortable. Good shower too. Food was very good and the staff were great. Thank you!

Told no Vat reciept No on property parking Very noisy front room Cold room Portable heater defective

Very comfortable stay. Room for 4 was very clean and comfortable. Nice friendly atmosphere in the pub. Staff very friendly. Reasonably priced. Menu is limited to burgers. However, the burgers are excellent!! Breakfast was lovely and half pricer if staying over.

We had a lovely albeit sadly brief stay at this charming hotel in a building that looks like its steeped in history, which is handily located at the top of the High St a stone's throw from the Thames, boasting rooms with a lovely decor and loads of space. The staff were extremely kind and helpful, going above and beyond to help us with whatever they could. Hopefully we'll be in the area again soon so we can spend more time enjoying the hospitality

Great host! Jim went above and beyond to ensure we had everything we needed and nothing was too much trouble, legend! Super comfortable bed and pillows, slept really well. Delicious burgers for dinner and a yummy breakfast. Free wifi. Great location near the river and very close to all the town shops and market. Would definitely stay again!

Great location in a fantastic 9th century village, friendly staff, comfy bed. Food a bit average for the price.

Very comfortable room, excellent service including a good breakfast.

Overall, we were pleased with the accomodation. The plugs of both the shower and sink needed clearing as they were slightly blocked but this is a minor complaint. We happened to be there at the hotest weekend of the year and were very grateful of the fan in the room!

The Town Arms provided us with a good stopover for a busy weekend with friends. Service was good, staff very pleasant and friendly, rooms aren't large but it is an old building with character. The cooked breakfast was very good indeed. Don't look for luxury here, but if you want a nice pub with rooms it ticks the boxes. We enjoyed ourselves.

The room was clean and staff friendly and helpful. However room was basic, very noisy. The walls are very thin and you can hear people in all the rooms around you, the beer garden is open until well after midnight so loud and also thumping music from bar below! This went on until 1.30am. Also my room was over the kitchen and the extractor was channelling out fried food smells with pervaded the room.

Friendly staff and nice facilities, just a bit noisy being so close to the main road and breakfast not available until 9am.

Comfortable hotel on the edge of town just a stone's throw from the river (Thames). No parking but the Riverside Car Park offers up to 23 hours (overnight) just the other side of the bridge. Most of the town can be accessed on foot in around 10-15 minutes.