The Whitechapel

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7.5
/10
Pleasant
28 reviews

What Guests Say About Their Stay

Sharon

10.0
/ 10
Great budget hotel, close to the Elizabeth line so you can get into central London in minutes!
In the Area
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New Rd, Tower Hamlets, London, England, E1 1HH

Main Facilities

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Luggage storage
Elevator
The Whitechapel is a 2-star hotels that has been welcoming guests since 2024. The Whitechapel is part of Independent under Independent.
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What's around The Whitechapel

New Rd, Tower Hamlets, London, England, E1 1HH
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Lobby The Whitechapel
Exterior 2 The Whitechapel

Discover More About The Whitechapel

General Information

The Whitechapel is a 2-star hotels that has been welcoming guests since 2024. The Whitechapel is part of Independent under Independent.

Location

Located at New Rd in London, United Kingdom of Great Britain and Northern Ireland. Those looking to explore will find Claremont Landscape Garden, Crystal Palace Park, and Wimbledon Lawn Tennis Museum nearby.

Facilities & Amenities

The Whitechapel has Luggage storage, Elevator, WELL_LIT_ENTRANCE_PATH, WHEELCHAIR_ACCESSIBLE_PATH_TO_ELEVATOR, ACCESSIBLE_WHEELCHAIR_NONE, and more.

Contact

Phone number: 44 7782 738039

All facilities in The Whitechapel

Common Space The Whitechapel
Common Space
Lobby The Whitechapel
Lobby
Exterior The Whitechapel
Exterior
Bedroom The Whitechapel
Bedroom
Others The Whitechapel
Others

Accessibility

  • Well Lit Entrance Path

Accommodation Facilities

  • Reception Hall

Guest Services

  • Luggage storage

Public Facilities

  • Elevator
  • Smoke Free Property

Accommodation Policy & General Information in The Whitechapel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Important Notice

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 23:00 - to 11:00
Available rooms at The Whitechapel
28
Another facilities in The Whitechapel
Well Lit Entrance Path, Reception Hall, Luggage storage, Elevator, Smoke Free Property

Frequently asked questions about The Whitechapel

What is normal check-in & check-out time at The Whitechapel?
The standard check-in time at The Whitechapel is starting from 14:00 - 23:00 while the latest check-out time is at Before 11:00
What is the star rating of The Whitechapel?
The Whitechapel has a 2.0-star rating.
How many rooms are available at The Whitechapel?
The Whitechapel has 28.
What do past guests say about The Whitechapel?
Traveloka users who have stayed at The Whitechapel have praised its Service and Facilites, Cleanliness.

The Whitechapel reviews and ratings

Overall Ratings & Reviews The Whitechapel

Traveloka (1)
Other sources (27)
7.6
Pleasant
From 27 reviews
Cleanliness

8.0

Room Comfort

6.8

Service and Facilites

8.6

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Traveller Reviews The Whitechapel

Number of reviews per page
20
40
Top reviews
Callum
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Small and cramped rooms, wet room style bathroom means you can’t use the toilet after a shower as the floor stays very wet after. No sink in the bathroom but outside in makeup area.
Michelle
icon-with Friends
with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Delightful room..it had everything that we needed… nicely decorated.. Only issue was the street noise at night.. recognise that the hotel can’t help this, but it was the only issue we had. Loretta at Reception couldn’t have been more helpful at check-in… thank you 😊
Sharon
icon-
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great budget hotel, close to the Elizabeth line so you can get into central London in minutes!
George
icon-Business
Business
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

No toilet role in the room and TV not working
Michal
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Staff friendly
Tracy
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

The service from Adam was over and above. The rooms were clean, very comfertable, the only issue was the showers were cold, luke warm
Chris
icon-Business
Business
8.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Good functional room and hotel
Matthew
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

DO NOT STAY AT THIS HOTEL. I would rather spend a night in jail than this place. Upon arrival I was already alarmed as the neighborhood is terrible… perhaps one of the worst in London, but there is so much more… We arrived and the doors to the hotel were wide open but there was no security or receptionist present (keep in mind it’s a terrible neighborhood so anybody could have access to the “hotel”). From there we waited for 45 mins and no receptionist arrived. All while there was luggage from other customers being stored beside the front desk and nobody was watching it… anybody could have walked in and stole the luggage. Next the hotel was half under construction and no one told us, but this doesn’t even scratch the surface of issues. Next we had NO HOT WATER!!!! To which the hotel manager tried convincing me that it wasn’t a big deal… what a joke! The next option was to have contractors come work in my room the next day to try to fix the issue. Having had watches and cameras stolen from hotels before, there was no way I was going to allow hotel contractors (not even hotel staff) have access to my room and goods while I was out for the day. At this point I asked for a refund so I could just go book another hotel. TO WHICH THEY DENIED AND MADE VERY THREATENED GESTURES. At this point I felt so unsafe that I booked another hotel. But that’s not where it ends…. I requested a receipt or any proof that I was checking out early and they refused to provide any paperwor
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james
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Clean, friendly staff and nice attached restaurant. Area walkable restaurants are more middle eastern/asian. Rooms are tight but functional.
Yubo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Excellent staff and service!
Brendon
6.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Only had 1 towel and powdered milk
Schems-Dine
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Tres agréable.
Jennifer
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Super freundliches Personal 👍
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Number of reviews per page
20
40

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Exterior 4 The Whitechapel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.