voco Manchester City Centre by IHG

Had a lovely weekend in Manchester and the hotel was perfectly located, a lovely environment to base ourselves - with extra attentive staff.

Clean room, spacious double bed and sofa bed ,tea and coffee facilities great location.

Modern hotel, friendly and informative staff, and great location

Second stay here, and now wouldn’t stay anywhere else when visiting manchester. Great staff, rooms - and products in room. Great option for a hotel in the city centre.

Easy check in

Spacious room, walking shower, nice decoration, big windows, good location and friendly and helpful staff.

One star less for the service because of one of the morning staff for breakfast. I keep looking at them and mainly the main staff, he and others kept ignoring me but kept attending all others around me . It was to clear the plates from my table. And guess what we were the only brown people in the breakfast room. I felt a lot of racist vibes. On the other side the breakfast staff on the 25th were absolutely amazing and kept to the best standards of Voco. If I am in Manchester for work or personal purposes, I will definitely come to Voco. And hope the staff of 26th August is given some training to treat everyone equally specially people with children and from skin of colour

Lovely hotel. I came to Manchester for Pride and it's just outside the gay village which is great since it was easy to pop in and out. Staff were really friendly and helpful. There was a £6 tourist/visitor charge which if it helps the local economy is good and I was notified well before my stay so I didn't mind. Room and facilities great. Entry is by key card and you need it to access the hotel after 10pm as well as to use the lifts so nice and secure. I loved the angled bed in the middle of the room with the desk/counter unit on the back side of it. Great use of space. Bathroom was also a great use of space with the walk-in shower and huge mirror wall. My only bit of feedback I can think of is that while they did have a water jug by reception and gave complimentary cans of water in the room (tea, coffee and biccies of course) it would be nice if they had a water filling station. That and maybe to have something to use as a placer to show a table is occupied during breakfast which is self service. I appreciate this is more of a personal issue but as a solo traveller, I had two instances where it was busy and I was shown to a table and got a tea, then when I went to get food and come back a couple were putting things on my table saying they were sitting there even though I had already put my tea there so then I gad to find another table myself. Otherwise a lovely stay and worth the price

Staff were all great. Quick check in, good sized room with plenty facilities and with it being at the back of the hotel, very quiet. The not so good stuff: uncomfortable bed, temperature varied wildly in the shower, problems connecting to the WiFi, Guiness wasn't very nice in the bar and breakfast was just dreadful. Poor quality ingredients, dry and overcooked bacon, hard eggs, shrivelled mushrooms and who thought garlic potatoes are a good substitute for hash browns at breakfast?? I stay in Manchester a lot and there's many other better hotels to choose from.

Came for a day in Manchester shopping before a netball tournament. Had a great day out checked in ok not the friendliest but every other member of staff we came across were amazing and so friendly breakfast was relaly good and all the staff were fantastic.

I stayed in this Hotel for 3 night with breakfast included and would have no complaints. In fact, the Hotel exceeded my expectations.

Great hotel! Perfect location, neat, and excellent breakfast buffet. Very recommended.

Superior staff; helpful on so many occasions and with great patience. Very clean accommodations and at a most reasonable rate but with an invaluable staff

Very frequent room cleaning compared to mostt stays

Adjoining room loads of noise chatting at 2am to 3am very noisy no sleep as a result! Disappointing! Breakfast was average nothing special Evening meal good and the waiter was fab!

Great hotel with the best pillows a bedding. So comfortable.

This is probably one of the best hotels I’ve ever stayed in. The property itself is great, the rooms, general areas including restaurant- the breakfast was delicious. All of the staff we met were absolutely fantastic. I’ll definitely be booking here again next time visiting Manchester.

Fabulous hotel, very comfortable stay and friendly, professional staff.

Brilliant hotel, staff were super friendly and helpful. Hotel was quiet and clean. Walkable from most attractions and close to tram for others

Checked in on the 7th August. At the check in the reception member asked for a holding deposit of £50 from us. Which they haven’t informed us before. At the checkout, they didn’t give us back our deposit money and said the payment will be transferred back to the same card on the next working day. Haven’t received my deposit yet after 10 days! When I called today I was asked to call tomorrow morning at 9am. Seems like I have to keep following up on my payment!!