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Heron Hotel
Hotels
8.0
/10
Very Good
47 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Food was good and friendly staff, also they spoke English which was helpful.
Verified traveler
10.0
/ 10
Very respectful and helpful staff. Inviting atmosphere. Restaraunt right next door named Venezia might just be some of the best Italian food i’ve had in Ethiopia. What more can I say?
Glah
10.0
/ 10
The staff was very helpful and accommodating, I will love to stay there again.
In the Area
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Amora Gedel, Awasa, Sidama, Southern Nations, Nationalities, Ethiopia
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Available Room Types in Heron Hotel
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What's around Heron Hotel
Amora Gedel, Awasa, Sidama, Southern Nations, Nationalities, Ethiopia
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Discover More About Heron Hotel
General
Near Fish Market
Location
When you stay at Heron Hotel in Awassa, you'll be in the mountains, just steps from Fish Market and Lake Awasa. This hotel is 3.1 mi (5 km) from Hawassa University.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Fish Market - 0.1 km / 0.1 mi
Lake Awasa - 0.1 km / 0.1 mi
Hawassa University - 5 km / 3.1 mi
The nearest major airport is Awassa (AWA) - 23.1 km / 14.4 mi
Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, gift shops/newsstands, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 15 km.
Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 33 guestrooms featuring refrigerators and minibars. Rooms have private balconies or patios. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and slippers.
All facilities in Heron Hotel
Functional Hall
Common Space
Lobby
Exterior
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Things to Do
- TV lounge
- Garden
- Barbecue
Transportation
- Area shuttle
- Airport transfer
- Storage
General
- Smoking area
- Parking
- Terrace
Food and Drinks
- Buffet breakfast
- Breakfast
Public Facilities
- Safety deposit box
- Elevator
Connectivity
- Free WiFi
Accessibilty
- Braille or raised signage
Business Facilities
- Business facilities
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Heron Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
Check-in/Check-out Time
Check-in:
12:00 - 20:00
Check-out:
Before 12:00
- Airport shuttle fee: USD 20 per vehicle
- Rollaway bed fee: USD 17.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Not Allowed
Professional property host/manager, No cribs (infant beds) available
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 12:00 - 20:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Heron Hotel | 33 |
Number of floors in Heron Hotel | 5 |
Another facilities in Heron Hotel | Laundry service, Newspaper in lobby, Porter, Multilingual staff, 24-hour Receptionist |
Frequently asked questions about Heron Hotel
What are available facilities at Heron Hotel?
There are top facilites at Heron Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Heron Hotel?
The standard check-in time at Heron Hotel is starting from 12:00 - 20:00 while the latest check-out time is at Before 12:00
Does Heron Hotel provide breakfast?
Yes, Heron Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Heron Hotel?
Heron Hotel has a 3.5-star rating.
How many floors does Heron Hotel have?
Heron Hotel has 5.
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Heron Hotel reviews and ratings
Overall Ratings & Reviews Heron Hotel
Other sources (47)
8.0
Very Good
From 47 reviews
Cleanliness
8.2
Room Comfort
7.8
Service and Facilites
8.2
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Traveller Reviews Heron Hotel
Number of reviews per page
20
40
Top reviews
Lajuan
6.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
I like that the property was closed to the lake.
Isaac
4.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Property put me in a different room to the one I paid for. They refused to reimburse me for the price difference
Belayneh
Leisure Family
2.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
My booking was not honored.
Verified traveler
2.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
YOU & YOUR THINGS ARE NOT SAFE AT HERON HOTEL!!
A male member of staff let himself into my room with the pass card. I was in bed at the time. There was nowhere to lock your things in the room, so if I wasn’t in, I’m sure he would have helped himself to them. The female manager and male receptionist laughed in my face when I went down shaking from the experience. As a woman travelling alone I felt completely unsafe and at risk. When I complained to Hotels.com they equated my safety to a $5 voucher to use with them. I will NEVER book with them again. Apparently when they spoke to Heron Hotel, they denied it happened - even though I recorded the conversation - and they refused a refund, meaning I had to spend a horrible night at the hotel before I could leave the next day. The picture shows what I had to do to remotely try and protect myself and my belongings that night. It also took 4 room changes to get a room with hot water the night I checked in. Completely unacceptable, disgusting, disgraceful behaviour
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stephen
6.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
nice place and great staff. However, i got mugged around the lake day time. not safe to walk alone
Nate
Business
6.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
When I checked in they were unaware of my reservation. I was then given a nice room - but once I had unpacked I was moved to a different room that had no lake view and was not as described.
Abonesh
8.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
Safety and quality
Muna
Leisure Family
8.0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
In a very quiet area, clean, equipped with hairdryer drinking bottle water provided every day, but no tea/ coffee facilities in room. The bathroom is ok but a little licks of water. Wonderful service staff members couldn’t do enough for you always with great smile. Will definitely go back again
Gideon
Business and Leisure with Friends
8.0
/10
Reviewed 173 week(s) ago
Expedia Group verified review
Cleanliness and staff proficient
Patrick
Leisure with Friends
10.0
/10
Reviewed 179 week(s) ago
Expedia Group verified review
J'ai apprécié le calme et la terrasse
Assegid
Leisure
6.0
/10
Reviewed 226 week(s) ago
Expedia Group verified review
The property claims its rooms to have lake view. They don't. Actually, the first night, they put me in a basement. 2nd night 2nd floor but still no lake view. I don't think anyone of their rooms have lake view. They shouldn't advertize wrongly like that. It is misleading. That being said, the staff tried to make up to the disappointment. They are very friendly and helpful.
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Verified traveler
Business and Leisure Family
10.0
/10
Reviewed 245 week(s) ago
Expedia Group verified review
Food was good and friendly staff, also they spoke English which was helpful.
Verified traveler
Leisure Family
10.0
/10
Reviewed 245 week(s) ago
Expedia Group verified review
All great and i will defintly recommend to family and friends
Verified traveler
Leisure
10.0
/10
Reviewed 256 week(s) ago
Expedia Group verified review
Great value for the money.
Verified traveler
Business with Friends
10.0
/10
Reviewed 264 week(s) ago
Expedia Group verified review
Very respectful and helpful staff. Inviting atmosphere. Restaraunt right next door named Venezia might just be some of the best Italian food i’ve had in Ethiopia. What more can I say?
Glah
Friends and Family Family
10.0
/10
Reviewed 273 week(s) ago
Expedia Group verified review
The staff was very helpful and accommodating, I will love to stay there again.
Hilary
10.0
/10
Reviewed 277 week(s) ago
Hotels.com verified review
I stayed here for a couple of nights as a way to break up a long journey. It was clean, welcoming and well positioned. The water pressure and water temperature was much better than I have received in so-called 5 star places. The staff always have a friendly smile and greeting. ATM's right by the hotel, fish market and bird park 5 minutes walk, Italian restaurant next door. Perfect place for what I needed.
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Haymanot
10.0
/10
Reviewed 317 week(s) ago
Hotels.com verified review
This is my second time staying at Heron hotel and The staff went above and beyond my expectations in making our stay absolutely memorable. The staff are very friendly and were accommodating to our needs. They remembered me from my previous stay and made my stay here personable. I truly recommend the hotel. It’s clean very affordable and the food is absolutely delicious. The hotel is walking distance from the lake for an early morning run or an evening walk. Thank you Heron hotel.
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Jonathan
Friends and Family
8.0
/10
Reviewed 319 week(s) ago
Hotels.com verified review
We enjoyed our stay at the Heron hotel for a number of reasons- the location near the lake and wildlife was wonderful! The food at the hotel restaurant was usually delicious, though be prepared to wait a while longer for your meals. (This was standard across Ethiopia though.) Room amenities were nice. A fan was provided (no AC) and WiFi usually worked. Hot water was unreliable, so that was a downside. For the price- we felt it was a good deal.
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Verified traveler
Business
10.0
/10
Reviewed 351 week(s) ago
Expedia Group verified review
Front desk, restaurant and cleaning personnel were amazing. Very friendly and professional.
Only thing was shower was luke warm not hot. I would stay there again.
Number of reviews per page
20
40
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