Crusoe's Retreat

We enjoyed our stay. Staff was very friendly and accommodating. The grounds were nicely kept. Limited options for food menu but everything we ate was very good. Wifi was excellent.

Air conditioning worked, but only if shutters on screen windows were closed, allowing no natural light nor any outside views of ocean, garden etc. Breakfast was often stale bread, canned pears and peaches. The staff was wonderful. The Administration, not so! For several days they kept ducking me in order to avoid hearing multiple complaints about the difference between their VERY OLD website and the reality of the resort.... including filth, no activites, no entertainment, no spa, no gourmet foids, no clean sandy beach, housekeeping finaly after a week, dead fish in the outdoor shower removed after 3 days of asking, .... A refund was not an option accirding to a vety vain Administration young woman for the majority if the 21 days booked. I left early, loosing at least $900 Canadian, and refused to pay the small amount i owed for some meals. Were it not for the Staff the days there would have bern total hell. They did their best. They did tell me they had had to call in the Ministry of Labour. Setting is paradise. Living there is not.

Very friendly and helpful staff. Most of the staff lived in the village next door which was lovely, as we were able to to experience the village such seeing their church, village hall and some of the ladies who lived there and their Handicrafts. Food selection was average, but the chefs was happy to cook food to order if there wasn't anything suitable on the menu. Room was clean and tidy with air con and a lovely outdoor shower. Location was a bit secluded but was on a beautiful beach front with another resort further along the beach.

Great service

Wonderful place to visit.

Air conditioning

Friendly staff and clean room. Absolutely beautiful views. The resort was very quiet when we were there which was lovely.

Staff was amazing

We had a fantastic time. Seleema who managed the activities was fantastic.

Such a beautiful, out of the city place, next to an active Fijian village! An abundance of culture, beauty, and relaxation! I'd go back to them anytime.

This is a lovely place to wind down. Down to earth, not flash just great location and kind staff.

I’ve been here 15 years ago when it was under different ownership. So I returned to find it to be very boring & undeveloped. Price changes for food daily here, it goes up 50% depending on the crowd. The food is just okay if you’re really hungry you can eat it. I didn’t understand not getting a room key to lock your door, we were told they lost them all so we had to leave the door unlocked at all times. This place needs a facelift. The good news you would love the staff & the village next door. They will feed you if you’re hungry & personally I was starving

Our room was serviced daily.We had an awesome view of the ocean an surrounding areas.Abit let down on the spa pool not working and pool needing a good clean bit other than that staff were awesome and had an awesome sense of humor an we were informed about activities nightly

Crusoe’s is in a peaceful bay with a beautiful outlook of the sunset, but the service is below what we expect in Fiji. Checkin was lacklustre - we were left standing around and no one showed us to our room. When we got there it didn’t match our expectations - all beds no comfortable place to sit. We moved to a beachfront Bure which was better with a pleasant patio. Service was slow and the resort felt unloved and empty, like it had seen better times.

4th trip!

Really beautiful place, however, food was terribly overpriced and not so special. They say breakfast is included but in that they just include a few not-so-good-looking fruits, bread and jam. No proteins at all. Sorry but that can't be called breakfast. I needed to pay 20$ for a few eggs and some bacon. Now, the room. Not so clean, found mold in the shower and on the pillow. Ok the shower, but the pillow? I might get sick. Tiny room and if youre with kids, there's no privacy whatsoever. Nice beach, but they pollute it a lot. I saw them throwing some trash in it, really bad. Sometimes they hired a guy to cut the coconuts from the palms and I hate to say they just smashed the coconuts on the floor. Did they think about selling them for a few dollars instead of throwing them? And they're good because I asked the guy if he could give me one and it was so sweet and refreshing. So sad. The hotel is in the middle of nowhere so you're almost forced to eat there, unless you paid super expensive taxis or rented a car. Closest town is 30 minutes away with car. Even went to the capital but nothing to see at all. Really sad to see a beautiful place used badly. The only good food I ate was at the village. Fresh fish caught that evening, so good. Won't come back.

Pool and the sea side view

Fantastic friendliness from everyone including other guests. Really poor/non-existent swimming beach. Windy.

Good service, good food choices, quiet and off the main track.

I've returned to Crusoes Retreat after 7 years, hoping it will be the same resort I remembered. But aparently lot has changes. Resort is quite run down. They are working on some renovations, but still lot of work ahead. We were 4 adults, they have organised an airport pickup for us, but sent a small car. It was quite uncomfortable, especially when the resort is rougly 2.5 hours drive from the Nadi airport. But what really spoiled the vacation for us were some of the resort staff. Especially the old lady serving food and taking orders. Cant recall if I ever met somebody so rude and useless. She was unpleasant and never made any order right. Quite a shame as most of the resort staff was actually quite nice. The hotel is also quite isolated and without a car, there is not a lot of options to get out. Hotel restaurant is ok, but quite pricey for what they offer. They say you come as a guest and leave as a friend, but that was definitely not our case. After this experience, I am sure I will never return again.