Omena Hotel Turku Kauppiaskatu

Covenant location, good value for money

Clean, located in city center. Check in is a bit inconvinient due to self check in on link provided by hotel

Super convenient to centre of city Noisy bars on street

Amazing location, affordable. Few amenities and the beds had disgusting stains. Also we couldn't get the room dark enough (morning was early and bright).

It was conveniently located and easy to find and access our room. It was clean and had enough space for a family of four. Our only issue was that we booked for 4 and only had 2 duvets. We used the phone in the lobby to contact customer service. They gave us access to the housekeeping closet so we could get two additional duvets, but there were only duvet covers. I took 4 covers so we could layer to keep warm since my kids were sleeping without blankets.

Difficult receiving my code and room number. As it was a weekend was very hard to get support. Needed to follow another guest into foyer to get help via the phone. After that it was very good

I'm never crazy about self check-in but system worked well here. I only stopped one night for local football match so not much to report but very happy with my stay.

This place is BUDGET, so I cannot complain. But it was tight for four people. Cheap and walkable. You know what you’re getting. The breakfast deal with the cafe on the corner was great!

Great location but no parking

Starting with the “good” stuff: Location and price. Thats it. Not the not so good stuff: No reception, which is clearly communicated upfront and wouldn’t be an issue if there would be a way to contact customer service in a meaningful way. In this case , speaking to someone costs close to 1 Euro per Minute or you need to message them which, in my case, only worked with loooong delays. The hallway/entrance of the place is shoddy. The bathroom was dirty in arrival ( hair everywhere….), the blankets with stains and there are no black out blinds ( the ones on the only window were too small and let all the light in ). This sounds like a small issue but it isnt in Finnland in the summer. TV didnt work at all, sent a message which took 12 hours to reply to. Promised to fix it which didn’t happen. Not surprised though. All in all: if you are for a cheap, dirty Hotel in Turku with no service at all, this is your place.

Great place but would be better if they had a smoking area

Not good at all

Felt this had the basics and prefer the amenities offered here than your traditional hotel. Convenience stores are all walkable along with cafes for breakfast or other meals.

Not used to self service. It’s nice to see some people when checking in. The room was spacious and the view from the window was lovely, especially the trees next to the room. Very quiet.

Contactless check in was very efficient.

We did not encounter any staff. Very clean and close to everything. Pillows on the bed were small and very flat could be bigger, bed was comfortable. There was the sound of water running in the ceiling by the bathroom all night, not loud enough to keep us awake thou.

I would happily stay here again.

Good location but no working A/C

Clean and great location!

we got a bit confused with the codes on entry and lift, but otherwise enjoyed our stay