Fraser Suites Harmonie Paris La Défense

Service Apartment
8.8
/10
Very Good
969 reviews

What Guests Say About Their Stay

Omar

10.0
/ 10
Very specious, well equipped and excellent location (150 m from metro station).

Darren

10.0
/ 10
The suite was clean and tidy and we had a great 10th floor view. The staff were excellent and helpful, especially for a family of 4 (with young children). Close to M1 Metro system in Paris as well, with the hotel just down the hill.

Rahul

10.0
/ 10
Was traveling with my family (5 adults) and we were to be in Paris for 4 nights starting on New Year’s Eve. We had booked a place that appeared to have 4 beds in 2 rooms and pictures looked good. It wasn’t. It was horrible. So we scrambled on Hotels.com and found 2 suites at Fraser Suites La Défense. Thank god we did! Extremely helpful, warm, informed front desk welcome after a weary transfer. Had so much more to offer than the first place. Nice little kitchen with nespresso machine and pods, fridge, dishes, glasswear, silverware, cookware. My 30yr old daughter slept on the pullout bed and said it was quite comfortable. Laundry facilities onsite very efficient. Thank you Fraser Suites for saving our time in Paris!!
In the Area
See Map
6 Boulevard De Neuilly, Nanterre, Hauts-de-Seine, Island of France, France, 92400

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Fraser Suites Harmonie Paris La Défense is a good choice when you are visiting Arrondissement of Nanterre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fraser Suites Harmonie Paris La Défense

6 Boulevard De Neuilly, Nanterre, Hauts-de-Seine, Island of France, France, 92400
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Discover More About Fraser Suites Harmonie Paris La Défense

Discover Fraser Suites Harmonie Paris La Défense: Your Parisian Oasis

Welcome to Fraser Suites Harmonie Paris La Défense, a premier accommodation choice for travellers seeking comfort, style, and convenience in the vibrant heart of the Île-de-France region. Whether you're visiting for business or leisure, Fraser Suites Harmonie Paris La Défense offers an exceptional experience, blending sophisticated living with the charm of Parisian life. Prepare to be impressed by the thoughtful amenities and the prime location that makes exploring the City of Lights a breeze. Room rates at Fraser Suites Harmonie Paris La Défense start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Fraser Suites Harmonie Paris La Défense Location

Nestled in the dynamic business district of La Défense, Fraser Suites Harmonie Paris La Défense is strategically situated in the Hauts-de-Seine department, just a stone's throw from the bustling centre of Paris. Located at 6 Boulevard De Neuilly, Nanterre, Hauts-de-Seine, Island of France, France, 92400, this prime spot offers unparalleled access to the city's iconic landmarks and business hubs. It's approximately a 15-minute metro ride to the Champs-Élysées and the Arc de Triomphe, placing you at the doorstep of Parisian grandeur. The nearest major transport hub, La Défense Grande Arche station, is just a short walk away, providing seamless connections via the RER A line and numerous bus routes, making it incredibly easy to navigate the city and beyond. The atmosphere here is one of modern efficiency blended with a sophisticated urban lifestyle, surrounded by impressive architecture, high-end shopping, and a plethora of dining options. For those who appreciate a blend of business and leisure, this location is ideal, offering a vibrant café culture and easy access to cultural experiences.

Fraser Suites Harmonie Paris La Défense Facilities & Services

Facilities for guests at Fraser Suites Harmonie Paris La Défense are designed to ensure a comfortable and enjoyable stay, catering to both business and leisure travellers.
  • Complimentary Wi-Fi throughout the property.
  • A fully equipped fitness centre for your workout needs, open daily from 6:00 AM to 10:00 PM.
  • An indoor swimming pool, perfect for a refreshing dip, available from 7:00 AM to 9:00 PM.
  • On-site parking is available for guests at a rate of AUD $30 per day, offering secure and convenient access.
  • A 24-hour reception desk to assist with any queries or requests.
  • Business centre facilities for corporate travellers.
  • Concierge services to help you plan your Parisian adventures.
  • Housekeeping services to maintain the pristine condition of your suite.

Fraser Suites Harmonie Paris La Défense Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveller's needs. The room types of Fraser Suites Harmonie Paris La Défense include options that offer comfort and style.
  • Studio Suite:

    These stylish studios offer a comfortable living space with a city view. All rooms are strictly non-smoking and feature a modern en-suite bathroom, some with a bathtub.
  • One-Bedroom Suite:

    Ideal for couples or solo travellers seeking extra space, these suites provide a separate living area and a city view. All rooms are non-smoking and include a bathtub.
  • Two-Bedroom Suite:

    Perfect for families or groups, these spacious suites offer multiple bedrooms and a generous living area with a city view. All rooms are non-smoking and feature bathtubs.
Please note that all rooms at Fraser Suites Harmonie Paris La Défense are strictly non-smoking.

Fraser Suites Harmonie Paris La Défense Dining & Restaurants

Indulge in a delightful culinary journey at Fraser Suites Harmonie Paris La Défense, where exquisite dining experiences await.
  • On-site Restaurant:

    Enjoy a contemporary dining experience with a menu featuring modern European dishes. Breakfast is served from 7:00 AM to 10:30 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:30 PM to 10:00 PM. Estimated price per person for dinner is AUD $60.
  • Lounge Bar:

    Unwind with a selection of fine wines, craft beers, and signature cocktails. Open daily from 11:00 AM to 11:00 PM. Light snacks are available.

Fraser Suites Harmonie Paris La Défense Nearby Attractions and Activities

Explore the vibrant surroundings of Fraser Suites Harmonie Paris La Défense, with a wealth of attractions and activities just a short journey away.
  • Eiffel Tower:

    The iconic symbol of Paris, offering breathtaking views of the city. (Approx. 20-minute metro ride)
  • Louvre Museum:

    Home to thousands of works of art, including the Mona Lisa and Venus de Milo. (Approx. 15-minute metro ride)
  • Champs-Élysées & Arc de Triomphe:

    Stroll down the world-famous avenue and marvel at the historic monument. (Approx. 15-minute metro ride)
  • Montmartre & Sacré-Cœur Basilica:

    Discover the artistic heart of Paris and enjoy panoramic city views from the basilica. (Approx. 25-minute metro ride)
  • La Seine River Cruise:

    Experience Paris from a different perspective with a relaxing boat tour along the Seine. (Departures near the Eiffel Tower, approx. 20-minute metro ride)
If you are looking for other activities around Fraser Suites Harmonie Paris La Défense, check out the best deals on Traveloka: Recommended activities in Paris!

How to Get to Fraser Suites Harmonie Paris La Défense from the Airport

Navigating your journey from the airport to Fraser Suites Harmonie Paris La Défense is straightforward, with several convenient options available. The airport transfer service of Fraser Suites Harmonie Paris La Défense ensures a smooth arrival.
  • Airport Shuttle Bus:

    Services like Roissybus (from Charles de Gaulle Airport) and Orlybus (from Orly Airport) offer direct routes to central Paris, from where you can take the metro to La Défense. Estimated cost: AUD $15 - $20.
  • Taxi:

    Metered airport taxis are readily available. The journey to La Défense can take approximately 45-60 minutes depending on traffic. Estimated cost: AUD $60 - $80.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app for a convenient door-to-door transfer. Estimated cost: AUD $55 - $75.
  • RER Train:

    From Charles de Gaulle Airport, take the RER B line towards Paris, then transfer to the RER A line at Châtelet–Les Halles station heading towards La Défense. From Orly Airport, take the Orlyval shuttle to Antony station, then the RER B towards Paris, and transfer to RER A. Estimated cost: AUD $12 - $15.
  • Fraser Suites Harmonie Paris La Défense Airport Transfer:

    For ultimate convenience, pre-book a private airport transfer directly with the hotel. Contact the hotel for pricing and availability. This is the most seamless way to get to Fraser Suites Harmonie Paris La Défense.
You can also explore various airport transfer services for your convenience.

Summary of Why You Should Choose to Stay at Fraser Suites Harmonie Paris La Défense

Choosing Fraser Suites Harmonie Paris La Défense means opting for a superior stay in the heart of the Île-de-France. With excellent Room availability at Fraser Suites Harmonie Paris La Défense, you're sure to find the perfect accommodation for your needs.
  • Prime Location:

    Easy access to Paris's major attractions and business districts.
  • Luxurious Suites:

    Spacious and well-appointed accommodations offering comfort and style.
  • Exceptional Facilities:

    Including a fitness centre, swimming pool, and business amenities.
  • Convenient Dining:

    On-site restaurant and bar for your culinary enjoyment.
  • Seamless Travel:

    Multiple transport options and potential for airport transfers.
Ready to experience the best of Paris? Booking Fraser Suites Harmonie Paris La Défense is simple and rewarding. Book budget hotels in Island of France and make your Parisian dream a reality. Easily book domestic and international flights at low prices to complement your stay.

All facilities in Fraser Suites Harmonie Paris La Défense

Bar, Cafe and Lounge Fraser Suites Harmonie Paris La Défense
Bar, Cafe and Lounge
Fitness Center Fraser Suites Harmonie Paris La Défense
Fitness Center
Functional Hall Fraser Suites Harmonie Paris La Défense
Functional Hall
Common Space Fraser Suites Harmonie Paris La Défense
Common Space
Lobby Fraser Suites Harmonie Paris La Défense
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Parking
  • Terrace

Kids and Pets

  • Babysitting
  • Children facilities

Things to Do

  • Garden
  • Fitness center

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible bathroom
  • Accessible parking

Family-friendly Facilities

  • Children games

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Business Facilities

  • Computer station

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Fraser Suites Harmonie Paris La Défense

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fraser Suites Harmonie Paris La Défense
134
Number of floors in Fraser Suites Harmonie Paris La Défense
14
Another facilities in Fraser Suites Harmonie Paris La Défense
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked questions about Fraser Suites Harmonie Paris La Défense

What are available facilities at Fraser Suites Harmonie Paris La Défense?
There are top facilites at Fraser Suites Harmonie Paris La Défense such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fraser Suites Harmonie Paris La Défense?
The standard check-in time at Fraser Suites Harmonie Paris La Défense is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Fraser Suites Harmonie Paris La Défense provide breakfast?
Yes, Fraser Suites Harmonie Paris La Défense provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fraser Suites Harmonie Paris La Défense?
Fraser Suites Harmonie Paris La Défense has a 5.0-star rating.
How many floors does Fraser Suites Harmonie Paris La Défense have?
Fraser Suites Harmonie Paris La Défense has 14.
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Fraser Suites Harmonie Paris La Défense reviews and ratings

8.8
Very Good
From 968 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Fraser Suites Harmonie Paris La Défense

Number of reviews per page
20
40
Top reviews
Elias
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

So old and outdated and bad smell in the room I was coughing all night , the quality of the air inside the room stains on the carpet and the sofa When we got to the room ,the sofa bed was not even open , we asked reception they said we have to open it and the linens are ready and the pillows are in the closet . It’s listed as 5 stars please don’t be fooled , I would barely rate it a 3 star
Read More
SHANE
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was dated and wasn’t as clean as it should be. Bathroom had a separate room all together for toilet only and then other room had shower sink. Rooms were beside each other which was weird. Also didn’t get out welcome gift which as per Expedia should have been a bottle of wine.
Omar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very specious, well equipped and excellent location (150 m from metro station).
Darren
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The suite was clean and tidy and we had a great 10th floor view. The staff were excellent and helpful, especially for a family of 4 (with young children). Close to M1 Metro system in Paris as well, with the hotel just down the hill.
Alan
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Definitely not a normal Fraser Suites property. Room very dated and the carpet was disgusting.
Rahul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Was traveling with my family (5 adults) and we were to be in Paris for 4 nights starting on New Year’s Eve. We had booked a place that appeared to have 4 beds in 2 rooms and pictures looked good. It wasn’t. It was horrible. So we scrambled on Hotels.com and found 2 suites at Fraser Suites La Défense. Thank god we did! Extremely helpful, warm, informed front desk welcome after a weary transfer. Had so much more to offer than the first place. Nice little kitchen with nespresso machine and pods, fridge, dishes, glasswear, silverware, cookware. My 30yr old daughter slept on the pullout bed and said it was quite comfortable. Laundry facilities onsite very efficient. Thank you Fraser Suites for saving our time in Paris!!
Read More
Kesi
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Spacious and clean room. Friendly staff.
Tan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It doesn’t look like 5 stars. The bathroom is outdated, rusted door and touch up paint at doorknobs. The toilet is definitely 1-2 starts toilet. Outdated toilet seat Carpet has lot of dirty spots. Kitchen is so so small and hard to use. It advertises king bed, but we assigned with queen bed and we need to pay upgraded room fee
Marcus
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean Room, convenient location…
Maha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Rooms are clean modern apartment and big not bad at all
Ali
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good stay for access to Central Paris
Rebecca
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff was very friendly. The lobby had an odd smell that was overpowering to me. The tube station across the street was under construction so our plans to travel into the city easily were hindered and we ended up spending way more to Uber everywhere.
laise
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice hotel
Nurbol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Clean and safe. Great for staying with kids.
Saleh
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I am deeply disappointed with my recent stay at Fraser Suites Harmonie Paris La Défense from August 5 to August 8, 2025. I have stayed at this property six to seven times before without any issues, most recently just a week earlier, but this visit was unacceptable on every level. Upon arrival with my pregnant wife and three children after a long trip, we were met with extremely rude, dismissive, and openly discriminatory treatment from two reception staff, Paola and Fernanda. Their behavior was unprofessional, disrespectful, and showed no concern for our condition as tired guests. When I entered the room, I found that the air conditioning was not working (the room was hot), the kitchen window could not be opened due to a broken handle, and the bathroom door lock was broken — causing embarrassment for the whole family. I reported this to Paola and Fernanda, requesting repairs or a room change. They rudely told me to speak to the manager the next day and claimed there were no other rooms. The next day, the manager herself was equally rude and discriminatory. Even after I explained that I am a Fraser Suites member and frequent guest, she sided with the staff, told me no one could fix the problems, and that I had to stay in the same room. This stay was the worst experience I have ever had at Fraser Suites, combining poor service, discriminatory behavior, and complete disregard for guest comfort. I cannot recommend this property based on this unacceptable experience.
Read More
Ravina Murdhoj
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very nice area. Easy access to the metro
Jacob
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

We like staying at Fraser La Defense. But it’s a little tired. Comfortable though.
RAYED
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

For 2 nights we could not sleep coz of loud music and loud noises by the near by appt. All night . The hotel security could not do much about it and manager only expressed her sorrow and apology!
Mohit
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The property is nicely located near the metro (subway) station allowing easy transportation to various parts of the city. It is in a very safe neighborhood with friendly staff and comfortable rooms. Good breakfast. Nice options like laundry and umbrellas to carry (which we did as it rained) made the stay very pleasant and comfortable.
Read More
EMILY
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

always a pleasure
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Fraser Suites Harmonie Paris La Défense

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 968 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Fraser Suites Harmonie Paris La Défense

Number of reviews per page
20
40
Top reviews
Elias
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

So old and outdated and bad smell in the room I was coughing all night , the quality of the air inside the room stains on the carpet and the sofa When we got to the room ,the sofa bed was not even open , we asked reception they said we have to open it and the linens are ready and the pillows are in the closet . It’s listed as 5 stars please don’t be fooled , I would barely rate it a 3 star
Read More
SHANE
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was dated and wasn’t as clean as it should be. Bathroom had a separate room all together for toilet only and then other room had shower sink. Rooms were beside each other which was weird. Also didn’t get out welcome gift which as per Expedia should have been a bottle of wine.
Omar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very specious, well equipped and excellent location (150 m from metro station).
Darren
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The suite was clean and tidy and we had a great 10th floor view. The staff were excellent and helpful, especially for a family of 4 (with young children). Close to M1 Metro system in Paris as well, with the hotel just down the hill.
Alan
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Definitely not a normal Fraser Suites property. Room very dated and the carpet was disgusting.
Rahul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Was traveling with my family (5 adults) and we were to be in Paris for 4 nights starting on New Year’s Eve. We had booked a place that appeared to have 4 beds in 2 rooms and pictures looked good. It wasn’t. It was horrible. So we scrambled on Hotels.com and found 2 suites at Fraser Suites La Défense. Thank god we did! Extremely helpful, warm, informed front desk welcome after a weary transfer. Had so much more to offer than the first place. Nice little kitchen with nespresso machine and pods, fridge, dishes, glasswear, silverware, cookware. My 30yr old daughter slept on the pullout bed and said it was quite comfortable. Laundry facilities onsite very efficient. Thank you Fraser Suites for saving our time in Paris!!
Read More
Kesi
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Spacious and clean room. Friendly staff.
Tan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It doesn’t look like 5 stars. The bathroom is outdated, rusted door and touch up paint at doorknobs. The toilet is definitely 1-2 starts toilet. Outdated toilet seat Carpet has lot of dirty spots. Kitchen is so so small and hard to use. It advertises king bed, but we assigned with queen bed and we need to pay upgraded room fee
Marcus
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean Room, convenient location…
Maha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Rooms are clean modern apartment and big not bad at all
Ali
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good stay for access to Central Paris
Rebecca
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff was very friendly. The lobby had an odd smell that was overpowering to me. The tube station across the street was under construction so our plans to travel into the city easily were hindered and we ended up spending way more to Uber everywhere.
laise
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice hotel
Nurbol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Clean and safe. Great for staying with kids.
Saleh
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I am deeply disappointed with my recent stay at Fraser Suites Harmonie Paris La Défense from August 5 to August 8, 2025. I have stayed at this property six to seven times before without any issues, most recently just a week earlier, but this visit was unacceptable on every level. Upon arrival with my pregnant wife and three children after a long trip, we were met with extremely rude, dismissive, and openly discriminatory treatment from two reception staff, Paola and Fernanda. Their behavior was unprofessional, disrespectful, and showed no concern for our condition as tired guests. When I entered the room, I found that the air conditioning was not working (the room was hot), the kitchen window could not be opened due to a broken handle, and the bathroom door lock was broken — causing embarrassment for the whole family. I reported this to Paola and Fernanda, requesting repairs or a room change. They rudely told me to speak to the manager the next day and claimed there were no other rooms. The next day, the manager herself was equally rude and discriminatory. Even after I explained that I am a Fraser Suites member and frequent guest, she sided with the staff, told me no one could fix the problems, and that I had to stay in the same room. This stay was the worst experience I have ever had at Fraser Suites, combining poor service, discriminatory behavior, and complete disregard for guest comfort. I cannot recommend this property based on this unacceptable experience.
Read More
Ravina Murdhoj
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very nice area. Easy access to the metro
Jacob
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

We like staying at Fraser La Defense. But it’s a little tired. Comfortable though.
RAYED
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

For 2 nights we could not sleep coz of loud music and loud noises by the near by appt. All night . The hotel security could not do much about it and manager only expressed her sorrow and apology!
Mohit
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The property is nicely located near the metro (subway) station allowing easy transportation to various parts of the city. It is in a very safe neighborhood with friendly staff and comfortable rooms. Good breakfast. Nice options like laundry and umbrellas to carry (which we did as it rained) made the stay very pleasant and comfortable.
Read More
EMILY
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

always a pleasure
Number of reviews per page
20
40