ibis Cannes Mandelieu

Excellent

Accueil agréable. Chambre spacieuse propre. Je recommande.

Tout était parfait. Personnel très gentil - chambre très propre

N

Excellent ! Comme mon séjour en 2024.

The stay was good because it was affordable during a busy season. The front desk staff was friendly and helpful upon arrival and when we called in advance to check vacancy.

A very mixed experience. One extremely helpful young man was on reception several nights during my stay, he was excellent and really went so far to help me. Other staff were polite but mostly indicated that they didn’t speak any English. There was a problem with the supplier of linens to the hotel on the day I arrived and I had no pillowcases. My pillows were wrapped in sheets. Surprisingly and very disappointedly they stayed like that for three nights despite my bringing it to the hotel’s attention and being told that the pillow cases had arrived the day after I checked in. I had also placed my towels on the floor of the shower one day, only to find that these same soaking wet towels were left hanging for me to reuse. Like seriously who does that? On leaving this morning I noticed that the paper cups to be placed in the room for the next guest were sitting face down in a dustpan. Who trained these people about hygiene. This one thing should cause the hotel to shut down. The only reason I did not give the hotel a zero rating is because of that one extremely helpful young man on night duty.

The concierge, Depasquale was super helpful and knowledgeable. It was a convenient hotel to stay with kids and clean. Will definitely recommend!

The recpetionist was very rude. I have reserved the room online and he was mad because he promised it to someone else who was a walk-in and it was the last room in the hotel. He started shouting at me and was very rude he didn't help in the parking which there was free parking but he didn't lead me to it intentionally. The next day I also found a parking ticket because apparently the free parking is upstairs. I don't know how he even works at a hotel with that manner.

Typical Ibis property. Basic but totally acceptable room for a very fair price.

The hotel feels run down, with doors working poorly and buttons hanging off the lift. The shower didn’t feel clean and had other people’s hair in it. The breakfast was disappointing. A lack of selection, and no alternative to cow milk.

Convenient parking located next to the hotel. Clean, functional rooms and a good-value breakfast provided. Location relatively easy to access, good value and well located to explore the local area

Great value hotel and perfectly situated for swift access to the centre of Cannes by car. Room was quite basic, but overall good value for the price paid. Breakfast was very good and served in a spotless dining area. Staff were extremely friendly and helpful - thank you!

Great hotel in a safe location with secure and free parking next to the hotel. Perfect. Good breakfast. Very friendly staff. Thank you

Really helpful staff! Great breakfast and free parking next door even for a van. Best check in experience ever. 10 min drive from Cannes beaches but a lovely little town itself.

Nice hotel, close to bus to Cannes, room is very small, bed is comfortable, the carpet needs upgrade. Hotel staff is friendly and helpful. Maybe overcharged city tax when checkout, 13 euro for two people for 5 nights, should be half of that.

The person at the reception was aggressive and not helping at all. Despite seeing the hotel was booked and paid on my phone, he demanded a fax from hotel.com and I had to do the payment again.

This is a basic hotel. The room was clean, the bed was fine and it was located where we needed to be. Reception staff were very nice but don’t expect anything beyond basic service. A package was left for us to be given to us at check in. They failed to do so and when the friends who left it asked if we had received it we contacted Reception who said they had it and we should collect it from them They refused to bring it to our room, probably because the person we spoke to was the only person on duty. Cleaners who made up our room failed twice to leave us with any fresh (paper) cups. We had to return to Reception late in the evening on both occasions to pick them up. The worst moment came when we asked politely if we could be granted a 30 minute extension on check out. The manager on duty (Jessica) avoided our question, referring us to the receptionist. She, in turn, spoke with Jessica who consulted with a cleaner who was clearly unhappy at the idea. Jessica then communicated the response to the receptionist . Despite the fact that we were no more than a couple of steps away from her, Jessica actively avoided talking to us or even making eye contact. I can understand if it was genuinely not possible to accommodate our request, though I don’t actually believe that is the case in a hotel of this size, but not to address your customer appropriately (or at all) was a disgrace. Even basic hotels can have great service. Not this one, not for us on this occasion.

Is ok for one night stay over

We were on a round trip by car and searched for a hotel with free parking for one night only. A huge public garage is next to the hotel, so it was perfect for us. The hotel is easily accessible from Cannes on a main road in 10 minutes. The hotel's building is literally next to the highway, but our room was not noisy. The room was clean and practical, we missed only a mini bar and kettle for making a tea because either onsite restaurant or supermarket opposite of the hotel were closed on the national holiday unfortunately. Free WiFi was fast enough to check emails and news on mobile devices. The shower-bath is from plastic in typical module-style. Place is recommendable for short stays if quick and easy access is important.