ibis Styles Bezons Paris La Défense

Air conditioning did not work properly leading to a very hot room

I recently stayed four nights at Ibis Styles Bezons. Overall there were more disappointments than surprises. Its best qualities were its location at the end of the T2 tram line with its easy connection to La Defence and the RER/ metro system in and out of central Paris. It had also only been opened in 2024 so things were in good condition. The bedroom was small but the en suite large enough and was well appointed. The other major plus was the cleanliness of the bedroom and bathroom. However there were negatives. On the first night I asked the management for another coathanger and another hand towel. We had five hangers in total and one hand towel ( plus two bath towels ) for friends sharing a twin room. This request was never met. Secondly, we arrived around 8 - 9 pm and wanted to have a drink in the hotel lobby. Using the drink bar menu on the counter we asked for a glass of prosecco. There was none. Then a red wine and I dont think that could be supplied so we requested what could. In the end we ended up with a white and a rose wine from a bottle in the restaurant which was already open. The choice was very limited. The next morning we went to breakfast. The vending machine serving coffee broke down so only tea was available and it took some time to order the hot water for that. The food available was ok. On the second morning, there were no cups of mugs available and we were told to drink out of cereal bowls. No bread or fruit left after a coach party left.

they were really nice

Excellent

The property is ok but I had to pay extra fees so it’s better and cheaper to just pay and book on site. The room was clean but very small no closet no table some tray and a chair.( for the price you pay you could get a Novotel higher hand). Very noisy . Breakfast was very good, but please stop putting curry in everything ( the chicken links had curry)… The staff was very nice. We had a good experience but for the quality of the space we could have book a Novotel…

Excellente servicio

Why should I help Expedia, last time I stayed in Hawaii in a $600 per day villa; it was just a 30 yr old apartment, noisy upstairs, away from everything and Expedia was extremely unhelpful. Now about this ibis place , new and next to T2 tram into city, good breakfast included. Would recommend

Very clean. Very friendly helpful staff. Very beautiful modern rooms. And literally next to the tram line. Its perfect

Great location for La Defence Arena and easy tram, metro into Paris centre. Staff were really pleasant and helpful. especially Alexandre, who went beyond helpful on our late return from a Paul McCartney concert a L Defence.

It's very good.

Super close to the tram which was really nice for going into town. The restaurant wasn’t open while we were there and check in was quite confusing as there is no check in desk just a table in the front. The hotel is very clean the rooms are a bit small but very nice. The gym is tiny but worked.

The room was clean but very small. One evening around 11pm someone had obtained a key card for our room and entered while we were in bed...very shocking! Another morning, we were locked out of the room after leaving for breakfast. Security cards definitely need work!

First when we had happy hour at the hotel there were little bugs everywhere. Two got in my friend’s drink and they didn’t offer any discount , nee drink or any. Next the rooms ha d a fixed thermostats and we could not get it very cold in our room so I started to feel sick because of how hot it was. Lastly , we had put the sign to NOT come in our room and someone still did and changed the pillow which made it even worse sleeping conditions for me. Would not rec staying here.

Staff was helpful and breakfast was good. Restaurant/bar didn’t have set hours so it was hard to know if you would be able to get something to eat/drink. Air conditioning was not functioning when we were there which made the room very hot. Not a bad hotel but there are some areas for improvement.

Lights kept going off when one person left the room. Cleaning staff also kept forgetting to replace dirty towels

The staff were genuinely very nice and took really great care of us. Kudos to all of them. Only thing, I would change are those cheap white towels, which left lint all over the bedding and on your clothes. Also, this property needs more of a selection for breakfast and definitely in the restaurant on the ground floor. The burger was great though.

Great stay at a lovely clean and modern hotel. This was mid olympics and so the hotel was fairly busy. But despite this, no complaints at all. Extra special shout out to the friendly staff who always seemed to be smiling.

Ibis Styles Bezons is a home away from home. I could not have made a better choice! The hospitality was 1st class! Thank you!

Two problems were that the air conditioning system didn’t work or didn’t work properly so our room temperature was about 29C. Secondly, continually had to ask for more bread, fruit etc at breakfast, staff were good at clearing tables but failed to top up what had been consumed.

The air conditioning did not work in our first room (during a heat wave). When we went to reception initially we were told that is was and to give it time. Returning in the evening it was clearly not working. We were given the key to another room, which when we entered already had guests staying in it. Eventually we were given a room with working aircon but this meant we had to move all our luggage and toddler and baby two floors across the hotel at midnight. Highly unsatisfactory experience.