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Le Phenix Hotel

Hotels
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9.2
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Kyra

10.0
/ 10
Like walking into a brightly appointed oasis after walking the busy Lyon street

Clifford

10.0
/ 10
The hotel is clean, very comfortable and the Air-conditioning is outstanding. The breakfast was delicious. I would highly recommend The Phoenix to anyone who looking for a place to stay in the old town of Lyon.

Andree

10.0
/ 10
Travelers beware! I booked this hotel through Hotels.com in February 2026 for a July 2026 trip. I had all the reservation information with me but when we got to the hotel they had no record of it. There is no way to know where the breakdown occurred — Hotels.com or Le Phenix — but everything worked out fine thanks to the staff at the hotel in Lyon. Almost immediately they assured us that they would take care of us. Unfortunately, there were no rooms available at Le Phenix but thankfully this hotel is a part of a larger group that operated several others in Lyon. While we waited, they offered us a beverage and were had complimentary glasses of wine. We were going to have to go to another one of their hotels, but we were upgraded to a larger room, given breakfast every morning. Additionally, they paid for our taxi to the new hotel. We stayed at Globe and Cecil in Lyon and it was fabulous. The location was in the heart of the city yet the neighborhood was quiet and within walking distance of important sites, restaurants and shopping. While I will be a little more hesitant to book with Hotels.com I wouldn’t hesitate booking this hotel or any of their others in the future.
In the Area
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7 Quai De Bondy, Lyon, Rhone-Alpes, Rhône, France, 69005

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Le Phenix Hotel is a hotel is located at Lyon. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Le Phenix Hotel

7 Quai De Bondy, Lyon, Rhone-Alpes, Rhône, France, 69005
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Lobby Le Phenix Hotel
Lobby 2 Le Phenix Hotel

Discover More About Le Phenix Hotel

General
In Lyon (Lyon City Centre)

Location
With a stay at Le Phenix Hotel, you'll be centrally located in Lyon, a 4-minute drive from Bellecour Square and 7 minutes from Part Dieu Mall. This boutique hotel is 10.3 mi (16.6 km) from Eurexpo Lyon and 12.5 mi (20.1 km) from Groupama Stadium.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Historic Site of Lyon - 0.1 km / 0.1 mi
Quai de Bondy Vaporetto Stop - 0.1 km / 0.1 mi
Espace Gerson - 0.2 km / 0.1 mi
Fresque des Lyonnais - 0.2 km / 0.1 mi
Musée Gadagne - 0.4 km / 0.2 mi
Place des Terreaux - 0.4 km / 0.3 mi
Museum of Fine Arts of Lyon - 0.5 km / 0.3 mi
Eglise Saint Nizier - 0.5 km / 0.3 mi
Hôtel de Ville de Lyon - 0.6 km / 0.3 mi
Palais de Justice de Lyon - 0.6 km / 0.4 mi
Bartholdi Fountain - 0.6 km / 0.4 mi
Cinema and Miniature Museum - 0.6 km / 0.4 mi
Lyon Cathedral - 0.7 km / 0.5 mi
Lyon National Opera - 0.8 km / 0.5 mi
Place des Jacobins - 0.9 km / 0.6 mi

The nearest airports are:
Saint-Exupery Airport (LYS) - 31.6 km / 19.6 mi
Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 79.8 km / 49.6 mi

The preferred airport for Le Phenix Hotel is Saint-Exupery Airport (LYS).

Facilities
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.

Business Facilities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lyon? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms
Stay in one of 36 guestrooms featuring flat-screen televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.

All facilities in Le Phenix Hotel

Common Space Le Phenix Hotel
Common Space
Lobby Le Phenix Hotel
Lobby
Accommodation Services Le Phenix Hotel
Accommodation Services
Exterior Le Phenix Hotel
Exterior
Bedroom Le Phenix Hotel
Bedroom

Family-friendly Facilities

  • Toys

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Disabled access friendly

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Conference rooms
  • Business center

Accommodation Policy & General Information in Le Phenix Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Le Phenix Hotel
36
Number of floors in Le Phenix Hotel
4
Another facilities in Le Phenix Hotel
Toys, TV lounge, Breakfast, Free WiFi, Banquet

Frequently asked questions about Le Phenix Hotel

What are available facilities at Le Phenix Hotel?
There are top facilites at Le Phenix Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Le Phenix Hotel?
The standard check-in time at Le Phenix Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Le Phenix Hotel provide breakfast?
Yes, Le Phenix Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Le Phenix Hotel?
Le Phenix Hotel has a 4.0-star rating.
How many floors does Le Phenix Hotel have?
Le Phenix Hotel has 4.
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Le Phenix Hotel reviews and ratings

Overall Ratings & Reviews Le Phenix Hotel

Other sources (1,000)
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

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Traveller Reviews Le Phenix Hotel

Number of reviews per page
20
40
Top reviews
Kyra
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Like walking into a brightly appointed oasis after walking the busy Lyon street
Clifford
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is clean, very comfortable and the Air-conditioning is outstanding. The breakfast was delicious. I would highly recommend The Phoenix to anyone who looking for a place to stay in the old town of Lyon.
Andree
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Travelers beware! I booked this hotel through Hotels.com in February 2026 for a July 2026 trip. I had all the reservation information with me but when we got to the hotel they had no record of it. There is no way to know where the breakdown occurred — Hotels.com or Le Phenix — but everything worked out fine thanks to the staff at the hotel in Lyon. Almost immediately they assured us that they would take care of us. Unfortunately, there were no rooms available at Le Phenix but thankfully this hotel is a part of a larger group that operated several others in Lyon. While we waited, they offered us a beverage and were had complimentary glasses of wine. We were going to have to go to another one of their hotels, but we were upgraded to a larger room, given breakfast every morning. Additionally, they paid for our taxi to the new hotel. We stayed at Globe and Cecil in Lyon and it was fabulous. The location was in the heart of the city yet the neighborhood was quiet and within walking distance of important sites, restaurants and shopping. While I will be a little more hesitant to book with Hotels.com I wouldn’t hesitate booking this hotel or any of their others in the future.
Read More
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful hotel with friendly and helpful 24/7 staff. Perfectly located to explore Vieux Lyon. Lovely view from Deluxe Riverside room. Would definitely stay again and recommend to others.
Myrna I
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean beautiful room, nice staff, close to City Center.
Jessica
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was the perfect hotel for my one night stay in Lyon. The staff was kind and helpful. The location was convenient, near many good bouchons and an easy walk to all the main tourist sites. The room itself was comfortable, cool, and quiet despite facing the road. I would stay again.
Arian
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location, great price, very clean!
Sara
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room had a gorgeous view of the river. But for the price point the bathroom and room amenities were disappointing (no coffee maker, no mini fridge, bathroom had one of those tubs with no glass or curtain so water got everywhere when you showered). Location is great. But was disappointed by the room, despite the gorgeous view.
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Natasha
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice location and wonderful breakfast. However, the room I booked which was not inexpensive was like an attic with tattered carpet and cramped layout with a quite small bed. The reception was very kind to give me another room, which at least had laminate floors and a more comfortable bed. The issue was, the windows, which overlooked the sealed off and very public winter garden were totally sealed shut, and therefore there was no possibility of fresh air. I was told it was for my safety, but after 3 nights of no fresh air, it did not feel very safe. On balance, housekeeping was excellent. The breakfast was sumptuous. And the location on the Soane was ideal. I would stay here again only if I were able to get a nicer room on a higher floor with windows that open and with natural light.
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Chrissy
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff at Le Phenix are amazing . Always friendly. I felt comfortable with them. They are gracious for we English speakers who have less than rudimentary French (I practiced! Really I did!) The rooms have good AC if necessary. The restaurant associated with the hotel is shockingly good. Such a wonderful lunch! We did not have the breakfast buffet because we eat so light, we did not find value. I do wish there was a hot water kettle in the room. Beds are comfortable. Our room was spacious. Housekeeping services were complete. Room was quiet. The location is convenient to many buses. We walked from Gare de Lyon part- Dieux, but I would recommend the C13 ir the TB 11 for an easier trip if you have bags. The location of Le Phenix is a perfect place to be close to Croix- Rousse, all the 1st and 2nd Arr’nt, the bus to Maison des Canuts, Fourviére, and all of Vieux Lyon. I want to make another shout out to the staff. And oh! The Jambone- Buerre sandwich as a picnic lunch? Just say oui merci!
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Terence
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel was an excellent location for a short visit to Lyon. Short walk to restaurants and shops, and to the funicular to Basilique Notre Dame. Also, right on the Saone River. The hotel room was comfortable, although carpet was stained and looking tired. Carpet in hallways were also stained and tired. Furniture also had stains and was in need of deep clean or replacement. Breakfast was good and complimentary water for room was appreciated. Limited parking was available and must be reserved well in advance. 50 euro per day parking seemed high compared to the other hotels we stayed at on our driving trip through France. I would still recommend this hotel for location.
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Lars
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location was very central so easy to walk everywhere. The room was very large and had a high ceiling which made it seem even bigger. The staff was very friendly and helpful.
Nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed here for two nights. The location is excellent — only a two-minute walk from the train station. The staff were very professional and helpful. I would definitely stay here again.
Jean
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Confortable et bien situé. Stationnement disponible mais coûteux. Pas de réfrigérateur dans la chambre, mais eau froide disponible à la réception.
Lilli Ann
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The front desk staff was so helpful and friendly! The hotel was very clean. Great location. Breakfast was just right! We would definitely recommend Le Phenix Hotel to our friends and family. Will stay here the next time we are in Lyon!
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very friendly and attentive staff. Great location as well. Walking distance to everything.
Alexandre
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

No
Xinye
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff are kind and friendly. The breakfast provided was quite good. If anything to improve, the quilt was too heavy for the weather. It made sleeping well difficult.
ANN
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel is located on the River very near Old Town. Very clean and a lovely breakfast every morning. Staff is very helpful
John Christian
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This is a superbly located hotel. From it you can walk much of central Lyon. The hotel is a riverside converted townhouse that is quirky but practical.
Number of reviews per page
20
40

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Lobby 4 Le Phenix Hotel

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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