INNSiDE by Meliá Frankfurt Ostend

Wonderful attention to guests

Very well maintained hotel. Breakfast is wonderful for the price. Stayed here multiple times times.

Wunderbar ruhiges und geschmackvoll eingerichtetes Zimmer mit angenehmer Klimaanlage. Bett und Bettwäsche ok. Gym klein, aber vorhanden. Sauna sieht gut aus. Frühstücksbuffet gut. Sehr nettes Personal, an der Rezeption wie auch im Restaurant. Insgesamt sehr empfehlenswert!

I stay 2 nights the reception staff was very friendly the room is clean the location is perfect

Yes, that was fresh

This hotel used to be super clean and it seems it hasn’t been well maintained. The day staff was fine and helpful. But, the night reception staff was dissapointing. For example, the man who checked us in didn’t really know how to speak English - he was using Google Translate - to speak with us. We repeatly kept making new keys because one of them never worked. Until, I had to specifically asked, if they could make sure both worked. Cleaning mess wasn’t there anymore, the edge between the shower and the sync was never cleaned during our stay.

Clean room , nicely decorated modern upgraded . Quiet . Staff professional . Restaurant food service and staff excellent . Breakfast very healthy

Good all round

Great hotel. Rooms very well appointed. The hotel is a bit outside the city centrw but there are trams and a subway close by. Staff were very friendly.

Nice and quiet but we would have liked the room to be colder. Would only go as low as 18 degrees and it did not feel that cold. Might have been that it was so hot outside and could Not reach that temperature . It felt more like 21 or 22 degrees in the room,

Clean & comfortable room, professional staff, great little cost-free comforts

Loved it and it was perfect

Thank you for the hospitality, but lobby staff should be prepared to answer typical questions about ground transportation:-)

There were a few things wrong but the worse part was the bugs. The room is not at all "inviting" or "comfortable". It lacks the "cozy" vibe that you normally get from a hotel/motel/inn. One problem here is the room decor, design, and color scheme. The selection of black and white creates to much contrast. Besides the color, its the floor, walls, furniture. The emotion is hard to describe, but I just didn't feel relaxed in the room. The air in the room smelled stale, moldy, uncirculated. Which leads me to the worse part of it all. Silverfish EVERYWHERE! Not sure what leads to this kind of situation, but please do some basic pest control and get a proper HVAC system installed. On top of that the bed is single sheeted and its not even a fitted sheet. I could see the mattress. Isn't the standard tripple fitted sheets? Anyway, all you get it just the sheet covering the mattress and a small feather throw to cover yourself with. No comforter, no proper sheets, nor a blanket. The cleanliness of the room is borderline. Certainly trending towards the wrong direction. The only inviting comfortable area is the onsite bar/resaurtant.

Excellent stay from start to finish and proved to be exceptional value. All staff were friendly and efficient. Really can't fault this hotel.

Nice, clean and modern room. Would have enjoyed staying there longer. Accessing the front lobby of the hotel by car was a little difficult, but the parking was easy to get to.

The hotel is super modern, the room is spacious, new, with modern decor. I found it very nice.

From the moment I arrived, the staff was welcoming and attentive. The check-in process was smooth and quick, and there were complimentary drinks inside the mini cooler. The room was spotless, tastefully decorated, The bed was extremely comfortable One of the highlights was no funny smell in the room. USB outlets provided would be a big plus

super hotel, aber mit Navi sehr mies zu finden, keine eigenen offensichtlichen Parkplätze, nur in der nächsten Strasse im Hyatt, wenn man es weiss

I like everything about the property!