Movenpick Ambassador Hotel Accra

beautiful grounds

Good spot! Staff really make an effort and try to accommodate any request. Very impressed with the front desk & transportation desk. All did an excellent job.

Nice location. Rooms are old and musty. Needs a face life. Service was good. But inconsistent. Pool not really clean. Food was average Overall an average rating, given the price.

Excellent service. Excellent options. Close to the famed Makola Market and all of the sights. The food is great -- the Ghanaian options: INCREDIBLE!

This is my second time staying here. Last time I was with my entire family we had a connecting room. This time it was just me and my daughter. I liked that the lobby was really aesthetically pleasing. I would like for them to work on the cleanliness and smells in the bathroom. They need to be using a stronger cleaning agent for the bathrooms. They also need to scrub the tiles daily. Other than that which is huge they would have gotten more stars. This was my feedback last time. Clearly no one is really reading. While I liked the property I think I will give Kempinsky a try next time. But Moevenpick was nice. I would recommend someone to stay here if it is their first time in Ghana. Work on the bathroom cleanliness and they would be top tier. The staff was very attentive. Issac was great also Whilomena at the reception areas very sweet and helpful. The dinning staff very nice as well. The two that worked the omlet station in the morning super nice. One of the servers did not get her name but she wore cool glasses and had a short hair cut very nice and attentive to me and my daughter kudos to the dining staff.

Very pleasant

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Hillary at the front desk was wonderful. She was accommodating, professional, and welcoming. Phyllis and the woman who managed the omelette station were among my favorite staff. They operated from a space of care and every day upon my return it was clear that I was being “seen.” Apart from those few, I realized quickly that this hotel caters to professional clients. All other staff operated almost like robots, as did the hotel dwellers here for business. Had I known in advance, I would have chosen a resort for my holiday. I often felt like asking questions or for support - like when my room was so humid you could see the outline of footprints in moisture on the floor - that I was a hindrance. That situation was never resolved. Someone from the hotel came, felt and saw the evidence of the humidity and sent a tech up. Thank you. The tech guy said it was the thermostat. I tried to explain that as soon as he changed it, an hour later it would revert back but he didn’t listen. So I slept one more night in a humid room because I was too exhausted to call down again. Ghana was amazing and this hotel is definitely right for people in town for business. I do not recommend it for people in town for holiday.

It's very clean and also beautiful

I would definitely come back again .

Movenpick always provides first class service. What an impeccable staff!!!

Good

Service not so great. Chased after when I had already paid. Issues about breakfast- charged me for breakfasts I did not eat. Honestly very disappointing, Ghanaian food was also not so great in Ghana. I would not recommend.

Nice hotel.

Everything

Unfortunately we were here for work but knowing we were coming to the Mövenpick after a long grueling day was wonderful. The food was delicious, the staff welcoming and the room was perfect. We hope to come back again soon.

The stay at the hotel was amazing. The staff was super friendly and supported us throughout the entire stay. They helped with the kids, carried them to the room, entertained them during meals and simply made sure that they got everything they wanted. We as parents could really relax. In addition the pool area was great. The rooms were super clean, and the food was amazing too. I am not sure there is anything negative I could say about our stay, other than we had to leave at some point. 😉

The staff are great, helpful and supportive, the food and entertainment are also fantastic, lots of freebies including ‘chocolate ‘ The atmosphere is good and the gym is great with modern equipment , hairdressers on site done a brilliant job , some rooms need updating The Art on display is a joy

Bernard the manager and Sarah both went above and beyond to make my stay pleasant.

Amazing, I had a surprise birthday cake delivered by the breakfast team notably Mary and colleagues admist drumming and dancing. It was so delightful. The welcome was also heart warming by the staff and also the welcome gifts are very much appreciated