The Cabin Hotel

We asked about the airport shuttle and they said we had to call an Uber. That is one of the reasons, I can't post higher. The majority of the staff were very kind and nice. We weren't offered any breakfast, if it was included, we weren't told about it. We had booked a room with hotels.com in advance for a great price. When other plans fell thru we stayed the night before as well, so we wouldn't have to move rooms. We paid a lot more since it was same day. When we arrived very friendly lady, said we would probably want to upgrade room, but would show us the room we paid for. It was musty smelling and some mosquitos lingered. So, we went with the upgrade as it was a minimal cost. The room was beautiful and the air conditioning was on and it was great. The bed was extremely hard, I like a firm, but this was really hard. In the morning, we told the front desk gentleman we didn't need our room cleaned, but we would like our two complimentary waters to take to pool. He said he would send someone out with them and towels. Then, he said we had to upgrade to stay in room for the next night. We understood, but it was a large price for upgrade, we went to hotels.com to see if we could just upgrade, as we paid under $95, a room avsilable for $147, it showed only $40 more but we're told we had to cancel and rebook, where when we did that it ended up being $226. So we did want help with that, please. When checking out we were told we owed $ for the waters. Tried to reason but didn't.

Was a bit disappointed by some of the new front end staff n 2 new ladies upfront.Instead of being accommodating as a foreign guest i was not 100 percent happy with my room ...i was told i booked thru expedia and if i didnt like my room i need to rebook directly or pay the difference to her as they did not receive the full amount what i paid online. Also i would need to pay for breakfast in a standard room. This was disheartening because i stayed here before and had such a pleasant experience and even complimentary breakfast. Although this occurred, on my 2nd day the GM contacted me via WhatsApp to address my concerns and even had a manager on staff to talk to me. They then moved me to a room upstairs to rectify the issue and apologize for front desk. This is the reason i stay at the cabin hotel. Although it didnt start as a positive experience they turned it around to make it a better one.

The rooms were not as advertised. The entire hotel was dirty, paint chipped, drawings on the wall. The Bed in the standard room is advertised as a queen, however it is a double. The staff are extremely rude and patronising. Unwilling to help and kept making their own jokes whilst we were stressing out. The hotel manager decided he would no longer answer his phone after we questioned why his website depicted a different standard to the reality. The rooms had not been cleaned and after being shown 3 more rooms we realised the that none of them had been cleaned. Absolutely disgusting hotel standards.

My main problem was the water temperature in both sinks were extremely hot after a minute of running. I was not able to adjust it no matter what I did, or which way I turned the head. I had to brush my teeth and wash face with bottle water. My room faced the pool area, but the view was also obstructed with the wooden grid panel of the building. Pool area was not inviting and looked very unkept. The room was clean, AC worked great, bed was average, wifi connection was good as well. I liked that it had microwave and fridge. The TV had lots of channels but most of them had no signal to play. The free shuttle didn't operate before 7:30am, so I had to pay for an Uber ride at checkout. Overall this was a good enough budget hotel. Front desk personnel Mr. Bless was courteous, friendly and professional.

Excellent start. Wonderful service. Very comfortable rooms.

Very helpful and polite staff, comfortable bed with clean lining. Lovely surroundings and location in Accra is perfect.

Very good place to stay in Accra

This is probably one of the best hotels in the area near the airport. They don't have an elevator but about everything else that you need or it's near the hotel. The Cabin Hotel is located in a great residential area. No problem walking around to the local places. The only problem that I had was the phones not working in the room.

Very clean and bright. Best hotel I stayed at in Ghana. Very close to airport and they got me an uber there. I basically just slept there so cannot comment on food. The pool was small but looked nice. I would definitely stay there again.

Very nice clean ll be back soon Again

From the Airport pickup to the room, everyone was so friendly and respectful. Manager was helpful in facilitating my stay. My driver was so friendly including the receptionist. I will highly recommend this hotel to anyone who wants to be in a safe and quiet area.

I had a good experience Staying at Cabin Hotel, It is a comfortable place, has good customer service, and is clean.

I’ll keep this short . This property is beyond amazing and the staff ! The staff are beyond great! I will be staying here again . I would recommend this hotel especially for travelers coming from a different country they’ve made me feel welcomed and safe .

tragic!

I booked a queen size bed but has given a twin bed. The bed and chairs in the room was deteriorated. The only thing I liked was the bathroom.

Looks good in pictures but over all The price is NOT WORTH IT

I enjoyed my stay here. The manager was very responsive and communicated well. I love how close it is to the airport. They provided me with complimentary transportation to the airport when I checked out. I’d be staying here again.

I recently stayed at The Cabin Hotel and had a mixed experience. The staff were warm and welcoming, which made me feel valued as a guest. The location is also a plus, conveniently situated near the airport, malls, and various restaurants. However, several areas need significant improvement. The air conditioning was a major issue. Despite setting it to 16 degrees, it felt like 24 degrees Celsius, which is challenging in a hot country like Ghana. More concerning was the lack of AC or fans in the lobby and common areas, making them extremely uncomfortable, especially given the high temperatures. Another significant problem was the running water. At one point, the water stopped while I was in the shower, covered in soap. It took about 10-15 minutes for the water to come back, possibly due to a power outage and the generator not supporting the water supply. The hotel also charges a fee of USD 20 for airport transfers on departure flights. I recommend that future guests consider using Uber or Bolt instead, as their fares typically range from $2 to $5. Overall, while the staff and location were great, the issues with air conditioning and running water made my stay less than memorable. These key areas need attention to ensure a more comfortable experience for future guests.

The staff is amazing here. Very accommodating for everything we needed. Would stay here again when we are back in Accra! Thank you :)

This is a cute hotel. I felt very safe. As well, the staff are very accommodating for extra things we needed. Thank you Cabin Hotel, we will be back!