Capsis Astoria Heraklion Hotel

Hotels
8.2
/10
Very Good
990 reviews

What Guests Say About Their Stay

GEORGIOS
10.0
/ 10
Everything in proximity. Clean, relaxed, easy going. Top tier amenities. Nicely renovated rooms. Spectacular view.
Marie-Michelle
10.0
/ 10
Très confortable, petite chambre mais belle. Un peu bruyant, mais sans plus. Bien situé!
See translation
Danice
10.0
/ 10
We were a family of five in three rooms for two nights. We all really enjoyed this hotel. Nice roof bar and pool, where we spent a lot of time. Very comfortable rooms. Excellent breakfast. And a great location, across the street from thecArchaeologic
In the Area
See Map
11 Eleftherias square, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71201

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Capsis Astoria Heraklion Hotel is located in area / city Dimos Heraklion. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Capsis Astoria Heraklion Hotel

11 Eleftherias square, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71201
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Discover More About Capsis Astoria Heraklion Hotel

Location


Capsis Astoria Heraklion Hotel is located in area / city Dimos Heraklion.

About Capsis Astoria Heraklion Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Capsis Astoria Heraklion Hotel exclusively for you.

Capsis Astoria Heraklion Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Capsis Astoria Heraklion Hotel.

All facilities in Capsis Astoria Heraklion Hotel

Others Capsis Astoria Heraklion Hotel
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Rooftop terrace
  • Banquet
  • Parking
  • Reception hall
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms
  • Business center

Things to Do

  • Beach umbrella
  • Winery tours
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Capsis Astoria Heraklion Hotel

Important Note
  • Fee for buffet breakfast: approximately EUR 16 per person
  • Covered valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Capsis Astoria Heraklion Hotel
131
Number of floors in Capsis Astoria Heraklion Hotel
8
Another facilities in Capsis Astoria Heraklion Hotel
Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage

Frequently asked questions about Capsis Astoria Heraklion Hotel

What are available facilities at Capsis Astoria Heraklion Hotel?
There are top facilites at Capsis Astoria Heraklion Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Capsis Astoria Heraklion Hotel?
The standard check-in time at Capsis Astoria Heraklion Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Capsis Astoria Heraklion Hotel provide breakfast?
Yes, Capsis Astoria Heraklion Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Capsis Astoria Heraklion Hotel?
Capsis Astoria Heraklion Hotel has a 4.0-star rating.
How many floors does Capsis Astoria Heraklion Hotel have?
Capsis Astoria Heraklion Hotel has 8.
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Capsis Astoria Heraklion Hotel reviews and ratings

8.2
Very Good
From 990 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
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Traveller Reviews Capsis Astoria Heraklion Hotel

Number of reviews per page
20
40
Top reviews
GEORGIOS
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything in proximity. Clean, relaxed, easy going. Top tier amenities. Nicely renovated rooms. Spectacular view.
Alexandria
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Close location to everything
Marie-Michelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Très confortable, petite chambre mais belle. Un peu bruyant, mais sans plus. Bien situé!
Ben
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Brilliant hotel. Fantastic location. Super friendly staff. 10/10!
Nadia
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel staff are lovely and very helpful, the location was great, the room was clean but small with no window, as it was interior facing, which felt stuffy and dark. I recommend asking specifically for an outward facing room if you stay here. And I highly recommend that the hotel clarifies what an internal room means on booing sites. I would rate it as 4 stars, definitely not 5 stars, as everything that would rate it higher costed extra- Breakfast was not included, parking was not included- so just he aware when booking. Overall it was fine for two nights.
Read More
April
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Mixed Experience – Great Location, But Service and Amenities Fall Short Parking was a nightmare. There is no proper entry or driveway to pull up to the hotel entrance and unload luggage. I had to call hotel while cycling. Parking costs €20 per day, required to give a 20-minute notice. The pool closes at 7 PM, not 8 PM as advertised online. Breakfast was especially underwhelming at €23 per person. The bacon was dry, likely left out too long, and the croissants tasted two days old. despite being in Crete—known for its incredibly fresh and sweet watermelon, peaches...the hotel served what tasted like commercialized fruit. There are so many better breakfast options around the area. Having been spoiled by good meals throughout Greece, this breakfast was a letdown. Service was inconsistent. When valet returned our car, the staff member walked off without assisting with luggage—leaving me standing there with tip in hand and bags waiting to be loaded. On the day of our arrival, the receptionist seemed impatient and unprofessional. However, the next morning, a different staff member at the front desk was very courteous and professional. The hotel’s best feature is its convenient location.for last-minute shopping or an overnight stay before a flight. I wouldn’t recommend it for longer stays or for those looking for warm service and quality.
Read More
Danice
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We were a family of five in three rooms for two nights. We all really enjoyed this hotel. Nice roof bar and pool, where we spent a lot of time. Very comfortable rooms. Excellent breakfast. And a great location, across the street from thecArchaeologic
Jacqueline
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We stay here many times. It has recently been refurbished and it is excellent
George
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Highly recommended for a city hotel. Friendly and welcoming stuff. Recently renovated.
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Loved location and rooftop pool and bar. Hated that the pool closed so early.
Fiona
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location great, rooftop swimming pool and bar superb, not sure I liked the sink not being in the bathroom although it was a very lovely sink
Jeffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fantastic location near the Archaeological Museum, restaurants, and bus stops. Friendly and helpful staff.
Emad
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Was great accommodation
Jessica
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice property close to shopping.
denisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice location, walking distance from ferry, clean, excellent breakfast with lots of choice. Reception lady very friendly and accommodating. All personnel are nice. Would come back.
Claire
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

found one of two hotel car parking space outside hotel available - yippee- quick efficient check in (but room not ready at 14.30 so went for a coffee in cafe and receptionist alerted me when key became available). efficient lift, gr8 room with excellent A/C small balcony with sea view. noisy road at times. had dinner in rooftop pool bar at 9pm good & gr8 value. comprehensive breakfast- recommended
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Jason
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was great and the bed was comfortable. The cleaners were friendly and did a great job. The breakfast was varied and lovely. The hotel was well located for transport and trips. The reception staff let the hotel down in my opinion. However, there are many eateries nearby where the staff are friendly and warm.
Lucy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Perfect location for sightseeing and busses. Clean, comfortable bed, good shower, extensive breakfast choice and the icing on the cake is the rooftop pool/bar which has lovely food with great service, a pool to cool down in and amazing views. Highly recommend.
Andy
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent service. Very clean and staff is very helpful and cheerful.
Jacqueline
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We frequently stay at this hotel. It is excellent. All the staff are professional and friendly. The rooms have recently been renovated and have walk in showers which are excellent.
Number of reviews per page
20
40

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Others 4 Capsis Astoria Heraklion Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 990 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Capsis Astoria Heraklion Hotel

Number of reviews per page
20
40
Top reviews
GEORGIOS
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything in proximity. Clean, relaxed, easy going. Top tier amenities. Nicely renovated rooms. Spectacular view.
Alexandria
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Close location to everything
Marie-Michelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Très confortable, petite chambre mais belle. Un peu bruyant, mais sans plus. Bien situé!
Ben
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Brilliant hotel. Fantastic location. Super friendly staff. 10/10!
Nadia
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel staff are lovely and very helpful, the location was great, the room was clean but small with no window, as it was interior facing, which felt stuffy and dark. I recommend asking specifically for an outward facing room if you stay here. And I highly recommend that the hotel clarifies what an internal room means on booing sites. I would rate it as 4 stars, definitely not 5 stars, as everything that would rate it higher costed extra- Breakfast was not included, parking was not included- so just he aware when booking. Overall it was fine for two nights.
Read More
April
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Mixed Experience – Great Location, But Service and Amenities Fall Short Parking was a nightmare. There is no proper entry or driveway to pull up to the hotel entrance and unload luggage. I had to call hotel while cycling. Parking costs €20 per day, required to give a 20-minute notice. The pool closes at 7 PM, not 8 PM as advertised online. Breakfast was especially underwhelming at €23 per person. The bacon was dry, likely left out too long, and the croissants tasted two days old. despite being in Crete—known for its incredibly fresh and sweet watermelon, peaches...the hotel served what tasted like commercialized fruit. There are so many better breakfast options around the area. Having been spoiled by good meals throughout Greece, this breakfast was a letdown. Service was inconsistent. When valet returned our car, the staff member walked off without assisting with luggage—leaving me standing there with tip in hand and bags waiting to be loaded. On the day of our arrival, the receptionist seemed impatient and unprofessional. However, the next morning, a different staff member at the front desk was very courteous and professional. The hotel’s best feature is its convenient location.for last-minute shopping or an overnight stay before a flight. I wouldn’t recommend it for longer stays or for those looking for warm service and quality.
Read More
Danice
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We were a family of five in three rooms for two nights. We all really enjoyed this hotel. Nice roof bar and pool, where we spent a lot of time. Very comfortable rooms. Excellent breakfast. And a great location, across the street from thecArchaeologic
Jacqueline
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We stay here many times. It has recently been refurbished and it is excellent
George
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Highly recommended for a city hotel. Friendly and welcoming stuff. Recently renovated.
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Loved location and rooftop pool and bar. Hated that the pool closed so early.
Fiona
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location great, rooftop swimming pool and bar superb, not sure I liked the sink not being in the bathroom although it was a very lovely sink
Jeffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fantastic location near the Archaeological Museum, restaurants, and bus stops. Friendly and helpful staff.
Emad
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Was great accommodation
Jessica
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice property close to shopping.
denisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice location, walking distance from ferry, clean, excellent breakfast with lots of choice. Reception lady very friendly and accommodating. All personnel are nice. Would come back.
Claire
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

found one of two hotel car parking space outside hotel available - yippee- quick efficient check in (but room not ready at 14.30 so went for a coffee in cafe and receptionist alerted me when key became available). efficient lift, gr8 room with excellent A/C small balcony with sea view. noisy road at times. had dinner in rooftop pool bar at 9pm good & gr8 value. comprehensive breakfast- recommended
Read More
Jason
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was great and the bed was comfortable. The cleaners were friendly and did a great job. The breakfast was varied and lovely. The hotel was well located for transport and trips. The reception staff let the hotel down in my opinion. However, there are many eateries nearby where the staff are friendly and warm.
Lucy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Perfect location for sightseeing and busses. Clean, comfortable bed, good shower, extensive breakfast choice and the icing on the cake is the rooftop pool/bar which has lovely food with great service, a pool to cool down in and amazing views. Highly recommend.
Andy
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent service. Very clean and staff is very helpful and cheerful.
Jacqueline
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We frequently stay at this hotel. It is excellent. All the staff are professional and friendly. The rooms have recently been renovated and have walk in showers which are excellent.
Number of reviews per page
20
40