Dionysos Beach Resort & Villas

We had a negative interaction with one of the front desk staff and the assistant front desk manager. We book an ocean view room with a balcony and received a room with a half of an ocean view room as the other half was blocked by a building. It is the only room that has this issue. We also waited an extensive amount of time to be allowed into our room while numerous guests who arrived after us were able to get in theirs. We didn't get into our room until 25 minutes after check in while we waited hours. When we expressed our dissatisfaction about the half ocean view, we received differing responses from the front desk and the assistant manager. The assistant manager was extremely rude, dismissive, and condescending. What redeemed the hotel from our horrible check in experience: 1) location! The hotel is on Mylopotas beach, which is beautiful. There are sunbeds on the beach free of charge for guests, which is a nice benefit. 2) the rest of the staff! Aside from these two, everyone else, and I mean everyone, went above and beyond to make the experience amazing. Shoutouts to - Alex who worked the beach, Visalis the bartender at the beach, and Vivi the bartender at the pool bar. And, every staff member who walked by us, smiled, said hello, asked how we were doing, if we needed anything, etc. Would definitely return! And hope not to see the assistant front desk manager.

Amazing! We had the best time at Dionysos Resort. The property is beautiful and the staff is so friendly and helpful. The gorgeous beach with free beach chairs is right outside. The breakfast buffet has a great selection and the restaurant overlooks the beach. We were there with the family (two little kids). Don't worry that the island of Ios is known as a party island, we didn't notice any of that and the island is gorgeous.

Great place to relax, swim, and enjoy the beach. Nice resort, well maintained with exceled polite employees, 10+ experience!