Grecotel Creta Palace

Hotels
8.8
/10
Very Good
124 reviews

What Guests Say About Their Stay

John

10.0
/ 10
Incredible staff! They can’t do enough for you and very polite! Hotel is beautiful and well kept! Very large pool and great Beach with amenities

Valerie Sarah

10.0
/ 10
Table and chairs on our own patio surrounded by beautifully tended gardens - perfect for the beginning and end of each day - staff were excellent

Vijay

10.0
/ 10
Great setting and great service Incredible Staff Excellent clean beach with loads of sunbeds
In the Area
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Missiria, Rethymno, Nomós Rethýmnis, Crete, Greece, 74100

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grecotel Creta Palace is a hotel is located at Rethymno. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grecotel Creta Palace

Missiria, Rethymno, Nomós Rethýmnis, Crete, Greece, 74100
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Exterior Grecotel Creta Palace
Exterior 2 Grecotel Creta Palace

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Discover Grecotel Creta Palace: Your Ultimate Cretan Escape

Welcome to Grecotel Creta Palace, a stunning beachfront resort nestled on the captivating island of Crete, Greece. If you're dreaming of sun-drenched days, crystal-clear waters, and authentic Greek hospitality, then Grecotel Creta Palace is the place for you. This introduction aims to provide you with all the essential information you need to plan your unforgettable stay at this exceptional property. Room rates at Grecotel Creta Palace start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grecotel Creta Palace Location

Grecotel Creta Palace is ideally situated in the charming coastal town of Rethymno, on the northern coast of Crete. Located just a short drive from the historic Old Town, the resort offers a perfect blend of serene beachfront living and easy access to vibrant local culture. The resort is approximately 75 kilometres from Heraklion International Airport (HER) and 65 kilometres from Chania International Airport (CHQ), making it accessible for international travellers. The atmosphere here is one of relaxed elegance, with the gentle sound of the Aegean Sea providing a constant, soothing soundtrack. It's a place where you can unwind on the beach, explore ancient ruins, and savour delicious local cuisine, all within easy reach.

Grecotel Creta Palace Facilities & Services

Facilities for guests at Grecotel Creta Palace are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Multiple swimming pools, including a main pool and a children's pool, perfect for a refreshing dip.
  • A fully equipped fitness centre for those who like to stay active during their holiday.
  • A luxurious day spa offering a range of treatments to rejuvenate mind and body (additional fees apply, typically starting from AUD $80 for a massage).
  • A dedicated kids' club providing supervised activities and entertainment for younger guests (operating hours: 10:00 AM - 5:00 PM daily, included in your stay).
  • Direct access to a beautiful sandy beach, complete with sun loungers and umbrellas (available for a daily fee of approximately AUD $15 per set).
  • Complimentary on-site parking is available for guests arriving by car.
  • Wi-Fi is available throughout the resort, with a daily charge of approximately AUD $10 for premium access.

Grecotel Creta Palace Room Types

The room types of Grecotel Creta Palace offer a variety of options to suit different preferences and group sizes, ensuring a comfortable and memorable experience for all.
  • Deluxe Rooms:

    These elegantly appointed rooms offer stunning sea views or garden views. All rooms are strictly non-smoking and feature a private balcony or terrace. Many Deluxe Rooms come equipped with a bathtub.
  • Suites:

    For those seeking a little extra space and luxury, our suites provide separate living areas and enhanced amenities. Enjoy breathtaking sea views from your private balcony. All suites are non-smoking and include a bathtub.
  • Family Rooms:

    Designed with families in mind, these spacious rooms offer ample accommodation for parents and children. Available with garden or sea views, these non-smoking rooms often feature a bathtub, perfect for little ones.
  • Bungalows:

    Offering a more private and secluded experience, our bungalows are set within the resort's lush gardens, some with direct access to the beach. These non-smoking accommodations are ideal for couples or families seeking tranquility and often include a bathtub.
Please note that Grecotel Creta Palace does not currently offer pet-friendly rooms.

Grecotel Creta Palace Dining & Restaurants

Indulge your taste buds with the diverse culinary offerings at Grecotel Creta Palace, where fresh, local ingredients are transformed into delightful dishes.
  • "Ambrosia" Main Restaurant:

    Experience a lavish breakfast buffet and themed dinner nights featuring international and Greek specialties. Estimated price per person for dinner: AUD $45. Operating hours: Breakfast 7:00 AM - 10:30 AM, Dinner 7:00 PM - 9:30 PM.
  • "Taverna" Beach Restaurant:

    Enjoy authentic Cretan cuisine with your feet almost in the sand. Specialising in fresh seafood and traditional mezes. Estimated price per person for lunch: AUD $30. Operating hours: 1:00 PM - 4:00 PM.
  • "Ariadne" Bar:

    Relax with a refreshing cocktail or a glass of local wine while enjoying stunning sea views. Operating hours: 10:00 AM - 1:00 AM.

Grecotel Creta Palace Nearby Attractions and Activities

Beyond the resort's luxurious amenities, the surrounding area of Rethymno and Crete offers a wealth of attractions and activities to explore.
  • Rethymno Old Town:

    Wander through the charming Venetian harbour, explore narrow cobblestone streets, and discover historic buildings.
  • Fortezza of Rethymno:

    Visit this impressive Venetian fortress offering panoramic views of the town and the sea.
  • Arkadi Monastery:

    A significant historical and cultural monument, renowned for its role in Cretan resistance.
  • Spiantza District:

    Experience the local life in this vibrant neighbourhood, known for its traditional tavernas and artisan shops.
  • Plakias Beach:

    A beautiful stretch of coastline south of Rethymno, perfect for swimming and sunbathing.
If you are looking for other activities around Grecotel Creta Palace, check out the best deals on Traveloka: Recommended activities in Rethymno!

How to Get to Grecotel Creta Palace from the Airport

Getting to Grecotel Creta Palace from the nearest airports is straightforward, with several convenient options available.
  • Airport Transfer Service of Grecotel Creta Palace:

    The resort can arrange a private transfer directly from Heraklion (HER) or Chania (CHQ) airport. This is the most convenient option, with prices typically starting from AUD $120 for a one-way trip. You can book this directly through the hotel or via airport transfer services on Traveloka.
  • Taxi:

    Metered taxis are readily available at both airports. The journey to Grecotel Creta Palace from Heraklion Airport will take approximately 1 hour and 15 minutes, costing around AUD $100-$130. From Chania Airport, the journey is about 1 hour, costing around AUD $90-$120.
  • Ride-hailing Service:

    While not as common as traditional taxis in Crete, some ride-hailing services may operate from the airports. It's advisable to check availability upon arrival.
  • Rental Car:

    Renting a car at the airport offers the most flexibility for exploring Crete. Numerous car rental companies operate at both Heraklion and Chania airports. The drive to Grecotel Creta Palace is well-signposted.

Summary of Why You Should Choose to Stay at Grecotel Creta Palace

Grecotel Creta Palace offers an unparalleled holiday experience on the beautiful island of Crete. With its prime beachfront location, luxurious amenities, and warm Cretan hospitality, it's the perfect choice for a relaxing and memorable getaway.
  • Stunning Beachfront Location:

    Direct access to the sandy shores of Rethymno.
  • Exceptional Facilities:

    From multiple pools to a rejuvenating spa and kids' club, there's something for everyone.
  • Diverse Dining Options:

    Savour authentic Greek and international cuisine at on-site restaurants.
  • Comfortable and Stylish Accommodation:

    A range of room types to suit your needs, all offering comfort and elegance.
  • Proximity to Attractions:

    Easy access to Rethymno's historic old town and other cultural sites.
Check for Book budget hotels in Crete and discover the best deals for Grecotel Creta Palace. You can also Easily book domestic and international flights at low prices to get to Crete. Booking Grecotel Creta Palace through Traveloka ensures you get the best value for your dream holiday.

All facilities in Grecotel Creta Palace

Bar, Cafe and Lounge Grecotel Creta Palace
Bar, Cafe and Lounge
Swimming Pool Grecotel Creta Palace
Swimming Pool
Entertainment Facility Grecotel Creta Palace
Entertainment Facility
Fitness Center Grecotel Creta Palace
Fitness Center
Common Space Grecotel Creta Palace
Common Space

Things to Do

  • Shops
  • Outdoor pool
  • Indoor pool
  • Beach umbrella
  • Spa
  • Garden
  • Beach towel
  • Library
  • Sauna
  • Beach cabanas
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Beach volleyball
  • Fitness center
  • Game room
  • Volleyball
  • Tennis court

General

  • Rooftop terrace
  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Buffet breakfast
  • Breakfast

Transportation

  • Airport transfer
  • Bicycle rental

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grecotel Creta Palace

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 16:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The All-Inclusive rate plan includes beverage service from 10 AM to midnight. Outside of these hours, fees apply for beverages.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grecotel Creta Palace
333
Number of floors in Grecotel Creta Palace
4
Another facilities in Grecotel Creta Palace
Shops, Outdoor pool, Indoor pool, Beach umbrella, Spa

Frequently asked questions about Grecotel Creta Palace

What are available facilities at Grecotel Creta Palace?
There are top facilites at Grecotel Creta Palace such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grecotel Creta Palace?
The standard check-in time at Grecotel Creta Palace is starting from 15:00 - 16:00 while the latest check-out time is at Before 11:00
Does Grecotel Creta Palace provide breakfast?
Yes, Grecotel Creta Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grecotel Creta Palace?
Grecotel Creta Palace has a 5.0-star rating.
How many floors does Grecotel Creta Palace have?
Grecotel Creta Palace has 4.
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Grecotel Creta Palace reviews and ratings

8.8
Very Good
From 124 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.8

Service and Facilites

9.2

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Most Relevant
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Traveller Reviews Grecotel Creta Palace

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Incredible staff! They can’t do enough for you and very polite! Hotel is beautiful and well kept! Very large pool and great Beach with amenities
Arthur
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Property is outdated. Bathroom and entrance room in our bungalow has dingy lighting, fruit flies all over and a broken window latch. The shower is from the 80’s. Definitely will not be coming back. There are much better options in Rethymno for this price range.
Nikita
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We booked sea view for 6 nights but didnt get sea view for full stay (only got for 2 nights but then shifted to another room with no sea view at all). Hotel was clean and housekeeping staff cleaned room so well everyday. Food was good too.
Valerie Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Table and chairs on our own patio surrounded by beautifully tended gardens - perfect for the beginning and end of each day - staff were excellent
Vijay
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Great setting and great service Incredible Staff Excellent clean beach with loads of sunbeds
Dana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We had an excellent stay for a 4 day wedding. Staff was very attentive and service was incredible! Food was amazing.
Sadhna
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Property on its own beach. Felt safe for children.
Leila
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!
Read More
Sarah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.
Read More
Sophia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Super friendly helpful staff. Beautiful grounds ! Best beaches are south of the Rethymno.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The most wonderful staff you will meet. I felt truly welcome at the hotel. We will miss Christof and Nefeli.
Andreas Michael
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Loved this place, staff, buffet
Ashvina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Friendliness of all staff, lovely location & food, long sandy beach which was lovely for morning walks, amazing sunsets
Gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff.
stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

We stayed in one of the villas with a pool. It was amazing!. Great service, very attentive, room staff were fantastic and thorough. The villa was super relaxing, just a few steps to the beach or chill out in our own pool. We enjoyed it.
Katharine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful. The facilities are great and perfect for our 2 year old, she loved the pool and beach. The staff were so kind and friendly - thank you so much for making it so special!
Finola
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you
Read More
Douglas
icon-with Partner
with Partner
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

This was our first time staying at a Grecotel after hearing many positive things. We booked a junior suite which was meant to come with a sofa with pillows as depicted in the photos but instead it came with a sofa bed that was as hard as a rock. There was no desk and the bed was lumpy and caved in the middle but fortunately they changed it for us. For some reason every single day they removed the flat sheet off the bed and we had to make the bed all over again ourselves. We asked them repeatedly to stop removing it but nobody listened. The room was very outdated and is in need of renovation. It was impossible to black out the room even after they changed the curtains for us so we were woken up early every day by the light. As mentioned the rooms are outdated so there is no soundproofing at all and you hear all the noises especially children. Generally you would think that during COVID the staff would be upbeat/happy and positive to have work but instead almost all of them (apart from two great staff members) looked grumpy and seemed to be permanently sulking. Even when speaking to them in Greek it didn’t change their mood. The second (kid’s) pool was closed which was not communicated on Hotels.com. This meant the main pool was jam packed full of children. To make it worse, on our first day a child made a poo in the main pool and they had to close it!
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Pat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

The staff was really amazing friendly and kind The room was clean but the cover was ripped and old
Number of reviews per page
20
40

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Exterior 4 Grecotel Creta Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 124 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Grecotel Creta Palace

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Incredible staff! They can’t do enough for you and very polite! Hotel is beautiful and well kept! Very large pool and great Beach with amenities
Arthur
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Property is outdated. Bathroom and entrance room in our bungalow has dingy lighting, fruit flies all over and a broken window latch. The shower is from the 80’s. Definitely will not be coming back. There are much better options in Rethymno for this price range.
Nikita
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We booked sea view for 6 nights but didnt get sea view for full stay (only got for 2 nights but then shifted to another room with no sea view at all). Hotel was clean and housekeeping staff cleaned room so well everyday. Food was good too.
Valerie Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Table and chairs on our own patio surrounded by beautifully tended gardens - perfect for the beginning and end of each day - staff were excellent
Vijay
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Great setting and great service Incredible Staff Excellent clean beach with loads of sunbeds
Dana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We had an excellent stay for a 4 day wedding. Staff was very attentive and service was incredible! Food was amazing.
Sadhna
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Property on its own beach. Felt safe for children.
Leila
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!
Read More
Sarah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.
Read More
Sophia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Super friendly helpful staff. Beautiful grounds ! Best beaches are south of the Rethymno.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The most wonderful staff you will meet. I felt truly welcome at the hotel. We will miss Christof and Nefeli.
Andreas Michael
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Loved this place, staff, buffet
Ashvina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Friendliness of all staff, lovely location & food, long sandy beach which was lovely for morning walks, amazing sunsets
Gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff.
stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

We stayed in one of the villas with a pool. It was amazing!. Great service, very attentive, room staff were fantastic and thorough. The villa was super relaxing, just a few steps to the beach or chill out in our own pool. We enjoyed it.
Katharine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful. The facilities are great and perfect for our 2 year old, she loved the pool and beach. The staff were so kind and friendly - thank you so much for making it so special!
Finola
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you
Read More
Douglas
icon-with Partner
with Partner
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

This was our first time staying at a Grecotel after hearing many positive things. We booked a junior suite which was meant to come with a sofa with pillows as depicted in the photos but instead it came with a sofa bed that was as hard as a rock. There was no desk and the bed was lumpy and caved in the middle but fortunately they changed it for us. For some reason every single day they removed the flat sheet off the bed and we had to make the bed all over again ourselves. We asked them repeatedly to stop removing it but nobody listened. The room was very outdated and is in need of renovation. It was impossible to black out the room even after they changed the curtains for us so we were woken up early every day by the light. As mentioned the rooms are outdated so there is no soundproofing at all and you hear all the noises especially children. Generally you would think that during COVID the staff would be upbeat/happy and positive to have work but instead almost all of them (apart from two great staff members) looked grumpy and seemed to be permanently sulking. Even when speaking to them in Greek it didn’t change their mood. The second (kid’s) pool was closed which was not communicated on Hotels.com. This meant the main pool was jam packed full of children. To make it worse, on our first day a child made a poo in the main pool and they had to close it!
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Pat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

The staff was really amazing friendly and kind The room was clean but the cover was ripped and old
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