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Creta Palace, A Resort to Live

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9.0
/10
Exceptional
131 reviews

What Guests Say About Their Stay

John

10.0
/ 10
Incredible staff! They can’t do enough for you and very polite! Hotel is beautiful and well kept! Very large pool and great Beach with amenities

Valerie Sarah

10.0
/ 10
Table and chairs on our own patio surrounded by beautifully tended gardens - perfect for the beginning and end of each day - staff were excellent

Vijay

10.0
/ 10
Great setting and great service Incredible Staff Excellent clean beach with loads of sunbeds
In the Area
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Missiria, Rethymno, Nomós Rethýmnis, Crete, Greece, 74100

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Grecotel Creta Palace Creta Palace, A Resort to Live is a hotel is located at Rethymno. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Creta Palace, A Resort to Live

Missiria, Rethymno, Nomós Rethýmnis, Crete, Greece, 74100
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Lobby Creta Palace, A Resort to Live
Lobby 2 Creta Palace, A Resort to Live

Discover More About Creta Palace, A Resort to Live

The Charm of Grecotel Creta Palace

Welcome to Grecotel Creta Palace, a premier destination nestled on the stunning island of Crete, Greece. If you're an Australian traveler seeking a blend of luxurious comfort, authentic local experiences, and breathtaking Mediterranean vistas, look no further. Grecotel Creta Palace offers an unforgettable escape, perfectly balancing relaxation with opportunities for exploration. Imagine waking up to the gentle sound of the Aegean Sea, enjoying a leisurely breakfast with world-class coffee, and having easy access to the vibrant culture and natural beauty that Crete is renowned for. This introduction will guide you through what makes Grecotel Creta Palace an exceptional choice for your next holiday, focusing on aspects that resonate with Australian travelers, from comfortable accommodations to convenient transport and nearby attractions. Rates at Grecotel Creta Palace start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Grecotel Creta Palace

Grecotel Creta Palace is ideally situated in the Rethymno region of Crete, specifically in the charming area of Adelianos Kampos. This location offers a perfect balance, being close enough to the historic city of Rethymno for easy exploration, yet far enough to provide a tranquil seaside retreat. The surrounding area is dotted with vibrant local cafes and tavernas, offering a taste of authentic Cretan life. For those who enjoy a stroll, the hotel is within easy reach of the beach, with scenic walking paths along the coastline. While Crete is best explored with a rental car for ultimate freedom, the hotel is also accessible via public transport links connecting to Rethymno town, and local buses frequently pass by, making it convenient to venture out. The nearest major airport is Chania International Airport (CHQ), approximately a 1-hour drive away, and Heraklion International Airport (HER) is about a 1.5-hour drive, both offering various transport options to reach your Grecotel Creta Palace haven.

Guest Facilities and Services at Grecotel Creta Palace

Guest facilities at Grecotel Creta Palace are designed to ensure a comfortable and enjoyable stay for all visitors. Understanding the importance of a good start to the day, the hotel offers excellent breakfast options, catering to diverse tastes with a spread of local delicacies and international favourites, ensuring you can find that perfect cup of coffee to kickstart your adventures. For those who like to stay active, fitness facilities are available. The hotel also provides essential services such as secure luggage storage, allowing you to make the most of your time without being weighed down. Complimentary Wi-Fi is available throughout the property, keeping you connected. The 24-hour front desk is staffed by friendly and knowledgeable personnel, ready to assist with any queries or requests you may have, embodying the warm Cretan hospitality.

Room Information and Stay Experience at Grecotel Creta Palace

The room types of Grecotel Creta Palace are thoughtfully appointed to provide a serene and comfortable sanctuary after a day of exploring Crete. Each room is designed with your comfort in mind, featuring a variety of bed configurations to suit couples, families, or solo travelers. You can expect meticulously clean environments, ensuring a pleasant and hygienic stay. Modern climate control systems are in place, allowing you to set the perfect temperature for a restful night's sleep, a crucial element for Australian travelers accustomed to reliable air conditioning. The bathrooms are also kept to a high standard of cleanliness, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the focus is consistently on providing a peaceful and well-equipped space for your Cretan holiday.

Recommended Nearby Dining and Cafes around Grecotel Creta Palace

The area surrounding Grecotel Creta Palace is a delight for food lovers, offering a rich tapestry of culinary experiences. You'll find a wonderful selection of local tavernas serving traditional Cretan dishes, bursting with fresh, local ingredients and authentic flavours. For those who appreciate a good brunch or a quality coffee, the vicinity boasts charming cafes that rival the best of Australia's café culture, offering expertly brewed coffees and delicious light meals. Whether you're craving fresh seafood by the coast, hearty mezes to share, or a simple, perfectly made espresso, the local dining scene has something to satisfy every palate. Exploring these nearby eateries is a fantastic way to immerse yourself in the local culture and savour the true taste of Crete.

Popular Attractions and Activities near Grecotel Creta Palace

Crete is an island brimming with history, natural beauty, and vibrant culture, and Grecotel Creta Palace serves as an excellent base for exploring its many wonders. Within the Nomós Rethýmnis region and easily accessible from the hotel, you can discover: * **The Old Town of Rethymno:** Wander through its charming Venetian harbour, narrow alleys, and historic buildings, soaking in centuries of history. * **Fortezza of Rethymno:** Explore this impressive Venetian fortress offering panoramic views of the city and the sea. * **Arkadi Monastery:** A significant historical and spiritual site, known for its role in Cretan resistance. * **Preveli Beach:** Famous for its stunning palm forest and the Kourtaliotis River flowing into the sea. * **Samaria Gorge National Park:** For the adventurous, this is one of Europe's longest gorges, offering a challenging and rewarding hiking experience (seasonal access). If you are looking for other activities around Grecotel Creta Palace, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Grecotel Creta Palace from the Airport

Navigating your journey from the airport to Grecotel Creta Palace is straightforward, with several convenient options available. Understanding how to get to Grecotel Creta Palace is key to a smooth start to your holiday. * **Public Metered Taxis:** Available at both Chania (CHQ) and Heraklion (HER) airports, offering a direct and convenient way to reach the hotel. * **Rideshare Services:** You can also opt for rideshare services, which provide a comfortable and often cost-effective alternative for your transfer. * **Airport Shuttle Buses:** Public bus services operate from both airports to Rethymno town. From Rethymno, you can then take a local bus or a short taxi ride to reach Grecotel Creta Palace. * **Car Rental:** If you plan on exploring Crete extensively, renting a car directly from the airport is highly recommended. This gives you the freedom to travel at your own pace. For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Grecotel Creta Palace

Grecotel Creta Palace stands out as an exceptional choice for Australian travelers seeking a memorable Cretan holiday. Its prime location offers the perfect blend of serene relaxation and easy access to local culture and attractions. The hotel's commitment to comfort, evident in its well-appointed rooms and excellent guest facilities, ensures a truly enjoyable stay. Coupled with friendly service and a welcoming atmosphere, it provides a home away from home. Here’s a quick recap of why Grecotel Creta Palace is the ideal destination: * **Prime Location:** Situated in a beautiful area of Crete with easy access to beaches and local life. * **Comfortable Accommodations:** Clean, well-equipped rooms with effective climate control. * **Excellent Facilities:** Great breakfast options, fitness amenities, and helpful 24-hour service. * **Authentic Experience:** Proximity to local dining and cultural sites. Ready to experience the magic of Crete? Check room availability at Grecotel Creta Palace and Book Grecotel Creta Palace today through Traveloka for a seamless booking experience. Book budget hotels in Crete and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Creta Palace, A Resort to Live

Swimming Pool Creta Palace, A Resort to Live
Swimming Pool
Entertainment Facility Creta Palace, A Resort to Live
Entertainment Facility
Lobby Creta Palace, A Resort to Live
Lobby
Exterior Creta Palace, A Resort to Live
Exterior
Others Creta Palace, A Resort to Live
Others

Things to Do

  • Outdoor pool
  • Indoor pool
  • Beach umbrella
  • Spa
  • Garden
  • Beach towel
  • Library
  • Sauna
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Beach volleyball
  • Fitness center
  • Game room
  • Volleyball
  • Tennis court

General

  • Rooftop terrace
  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Buffet breakfast
  • Breakfast

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Creta Palace, A Resort to Live

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 16:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The All-Inclusive rate plan includes beverage service from 10 AM to midnight. Outside of these hours, fees apply for beverages.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Creta Palace, A Resort to Live
333
Number of floors in Creta Palace, A Resort to Live
4
Another facilities in Creta Palace, A Resort to Live
Outdoor pool, Indoor pool, Beach umbrella, Spa, Garden

Frequently asked questions about Creta Palace, A Resort to Live

What are available facilities at Creta Palace, A Resort to Live?
There are top facilites at Creta Palace, A Resort to Live such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Creta Palace, A Resort to Live?
The standard check-in time at Creta Palace, A Resort to Live is starting from 15:00 - 16:00 while the latest check-out time is at Before 11:00
Does Creta Palace, A Resort to Live provide breakfast?
Yes, Creta Palace, A Resort to Live provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Creta Palace, A Resort to Live?
Creta Palace, A Resort to Live has a 5.0-star rating.
How many floors does Creta Palace, A Resort to Live have?
Creta Palace, A Resort to Live has 4.
See All

Creta Palace, A Resort to Live reviews and ratings

9.0
Exceptional
From 131 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveller Reviews Creta Palace, A Resort to Live

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Incredible staff! They can’t do enough for you and very polite! Hotel is beautiful and well kept! Very large pool and great Beach with amenities
Arthur
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Property is outdated. Bathroom and entrance room in our bungalow has dingy lighting, fruit flies all over and a broken window latch. The shower is from the 80’s. Definitely will not be coming back. There are much better options in Rethymno for this price range.
Nikita
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

We booked sea view for 6 nights but didnt get sea view for full stay (only got for 2 nights but then shifted to another room with no sea view at all). Hotel was clean and housekeeping staff cleaned room so well everyday. Food was good too.
Valerie Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Table and chairs on our own patio surrounded by beautifully tended gardens - perfect for the beginning and end of each day - staff were excellent
Vijay
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Great setting and great service Incredible Staff Excellent clean beach with loads of sunbeds
Dana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

We had an excellent stay for a 4 day wedding. Staff was very attentive and service was incredible! Food was amazing.
Sadhna
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Property on its own beach. Felt safe for children.
Leila
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!
Read More
Sarah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.
Read More
Sophia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Super friendly helpful staff. Beautiful grounds ! Best beaches are south of the Rethymno.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The most wonderful staff you will meet. I felt truly welcome at the hotel. We will miss Christof and Nefeli.
Andreas Michael
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Loved this place, staff, buffet
Ashvina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Friendliness of all staff, lovely location & food, long sandy beach which was lovely for morning walks, amazing sunsets
Gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff.
stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

We stayed in one of the villas with a pool. It was amazing!. Great service, very attentive, room staff were fantastic and thorough. The villa was super relaxing, just a few steps to the beach or chill out in our own pool. We enjoyed it.
Katharine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful. The facilities are great and perfect for our 2 year old, she loved the pool and beach. The staff were so kind and friendly - thank you so much for making it so special!
Finola
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you
Read More
Douglas
icon-with Partner
with Partner
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

This was our first time staying at a Grecotel after hearing many positive things. We booked a junior suite which was meant to come with a sofa with pillows as depicted in the photos but instead it came with a sofa bed that was as hard as a rock. There was no desk and the bed was lumpy and caved in the middle but fortunately they changed it for us. For some reason every single day they removed the flat sheet off the bed and we had to make the bed all over again ourselves. We asked them repeatedly to stop removing it but nobody listened. The room was very outdated and is in need of renovation. It was impossible to black out the room even after they changed the curtains for us so we were woken up early every day by the light. As mentioned the rooms are outdated so there is no soundproofing at all and you hear all the noises especially children. Generally you would think that during COVID the staff would be upbeat/happy and positive to have work but instead almost all of them (apart from two great staff members) looked grumpy and seemed to be permanently sulking. Even when speaking to them in Greek it didn’t change their mood. The second (kid’s) pool was closed which was not communicated on Hotels.com. This meant the main pool was jam packed full of children. To make it worse, on our first day a child made a poo in the main pool and they had to close it!
Read More
Pat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

The staff was really amazing friendly and kind The room was clean but the cover was ripped and old
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Creta Palace, A Resort to Live

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 131 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Creta Palace, A Resort to Live

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Incredible staff! They can’t do enough for you and very polite! Hotel is beautiful and well kept! Very large pool and great Beach with amenities
Arthur
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Property is outdated. Bathroom and entrance room in our bungalow has dingy lighting, fruit flies all over and a broken window latch. The shower is from the 80’s. Definitely will not be coming back. There are much better options in Rethymno for this price range.
Nikita
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

We booked sea view for 6 nights but didnt get sea view for full stay (only got for 2 nights but then shifted to another room with no sea view at all). Hotel was clean and housekeeping staff cleaned room so well everyday. Food was good too.
Valerie Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Table and chairs on our own patio surrounded by beautifully tended gardens - perfect for the beginning and end of each day - staff were excellent
Vijay
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Great setting and great service Incredible Staff Excellent clean beach with loads of sunbeds
Dana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

We had an excellent stay for a 4 day wedding. Staff was very attentive and service was incredible! Food was amazing.
Sadhna
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Property on its own beach. Felt safe for children.
Leila
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!
Read More
Sarah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.
Read More
Sophia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Super friendly helpful staff. Beautiful grounds ! Best beaches are south of the Rethymno.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The most wonderful staff you will meet. I felt truly welcome at the hotel. We will miss Christof and Nefeli.
Andreas Michael
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Loved this place, staff, buffet
Ashvina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Friendliness of all staff, lovely location & food, long sandy beach which was lovely for morning walks, amazing sunsets
Gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff.
stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

We stayed in one of the villas with a pool. It was amazing!. Great service, very attentive, room staff were fantastic and thorough. The villa was super relaxing, just a few steps to the beach or chill out in our own pool. We enjoyed it.
Katharine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful. The facilities are great and perfect for our 2 year old, she loved the pool and beach. The staff were so kind and friendly - thank you so much for making it so special!
Finola
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you
Read More
Douglas
icon-with Partner
with Partner
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

This was our first time staying at a Grecotel after hearing many positive things. We booked a junior suite which was meant to come with a sofa with pillows as depicted in the photos but instead it came with a sofa bed that was as hard as a rock. There was no desk and the bed was lumpy and caved in the middle but fortunately they changed it for us. For some reason every single day they removed the flat sheet off the bed and we had to make the bed all over again ourselves. We asked them repeatedly to stop removing it but nobody listened. The room was very outdated and is in need of renovation. It was impossible to black out the room even after they changed the curtains for us so we were woken up early every day by the light. As mentioned the rooms are outdated so there is no soundproofing at all and you hear all the noises especially children. Generally you would think that during COVID the staff would be upbeat/happy and positive to have work but instead almost all of them (apart from two great staff members) looked grumpy and seemed to be permanently sulking. Even when speaking to them in Greek it didn’t change their mood. The second (kid’s) pool was closed which was not communicated on Hotels.com. This meant the main pool was jam packed full of children. To make it worse, on our first day a child made a poo in the main pool and they had to close it!
Read More
Pat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

The staff was really amazing friendly and kind The room was clean but the cover was ripped and old
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