Mitsis Summer Palace

Lovely location, quiet and great food and selection of restaurants. As built on the side of a hill, expect lots of steps.

The property is amazing its on a cliff with a small walk to private beach - one of the pretier beaches I have seen. There are 2 pareller infinty pools and staff are very friendly and attentive. The food was not good only in the Med brunch and the buffet.

Good al la carte food but the main buffet was lacking in comparison to the star rating. Staff were really nice and attentive. Had a pool room didn't leave the room to go to the other pools so I can't comment on pool and facilities. There's a lot of steps so bear that in mind.

This is a lovely hotel and we were lucky enough to stay in room 2508 which in my opinion is one of the best rooms .. we had a private pool so no scramble For a sunbed in the morning. If You don’t like steps don’t stay here it was a hike to get to our room once we had been to the med bar for brunch .. which is excellent a big shout out to the friendly team here ! The pan Asian restaurant DUSK one of the favourite meals and Den Bar for the atmosphere as the sun goe Down with the dj and sax player .. the bit that let’s this place down is the inconsistency of service .. reception staff could be More welcoming and apologise if things go Wrong rather than making excuses the main lobby bar is dated but Arthur will make any drink you ask for .. the buffet restaurant is just ok if you had to eat here for the majority of your holiday I would be very disappointed . Top tip download the app and book all you can in advance then do add in from reception when you get here

Booked for 30th wedding anniversary and advised them - no acknowledgment at hotel - my daughters came too and were given the better room of the two booked. The main lobby and dining areas are very dated - told pool opened 8/8.30 arrived at 7.55 every sunbed taken already - I asked pool attendant when the beds were taken - he said 6.30am & suggested I ask the towel man to put some out for us the next day (at cost of a tip) rooms overlooking infinity pool area get disturbed at 6.30am every morning from noise of people saving sunbeds. They’re meant to move belongings if no-one sitting on sunbeds for more than an hour - I can confirm that does not happen. Hard to get beach sunbeds also as guests from other hotels use them as area is not patrolled. There are a lot of stairs here and nowhere local to walk to really, other than other Mitsis hotels. Superior rooms are lovely - 1511 (superior sea view ) has loungers on terrace. Note: guests staying in room next door can walk onto your terrace easily. Book the a la carte restaurants before you arrive, if possible, as you probably won’t get into them if you don’t. The breakfast buffet is average- too much oil used on everything. Lunch /evening buffet is average food. The Med and Dusk restaurant have good food. They should send their chefs to the Tivoli Hotel in Alvor, Portugal, to see quality all inclusive food being served. Queues for drinks in eve. Communication in English is poor here - Not a five star yet.

please be aware there are some rooms which have not been which have a beautiful sea view but are very dated. very clean & fully stocked mini bar but if you are a frequent Mitsis visitor you will be disappointed if you dont booked a renovated room - well worth paying extra. Reception & main restaurant - great food & drink choice but needs a refresh - restaurants are fabulous - we travelled with Son, daughter in law & daughter having 2 rooms & had an amazing week at the Summer palace - thank you for looking after us - we have recommended to family & will return :-)

To many steps It’s like a maze

Firstly, this was a business trip and this was the only property available for a certain number of our days there, so a place like this was pretty inconvenient for my purposes and not someplace I wanted to stay. For business travelers, Kos Marina area is better. This property was clean enough. I had a room with a great view and private tiny pool. Stress the word tiny, but still nice. The gym is barely a gym. Would have been nice to have better, but it did the job. The buffet is a buffet. Loud, hectic and annoying. Buffet food is okay. Don’t expect to eat anything memorable.There are restaurants on site that you can eat at but the food is just as un-memorable. Except for what they call Japanese. That one I remember because there is nothing Japanese about it. It was plain awful. No place to walk to except around the property which is extremely hilly, so that was fun. (Sarcasm) This place is geared toward couples just to get drunk during the day and pass out after dinner. There is ZERO nightlife here. Now if by chance I would have had my wife here, I don’t think we would like it either. There is really nothing to do except sit on the beach or pool and we have both of those at home with better food. So, couples that don’t live near a beach or have a pool and just need a few drunken lazy days, this is for you. If you want great restaurants, variety and night life on this island, you stay in the Kos Marina area.

We love the modern style of the room and the sun beds on the balcony.

The beach was superb and you could stay all day as you could get food and drink . The staff were almost all friendly but the food was standard . The place was clean and you could get a cart to beach / supermarket the drivers were very friendly . The Mediterranean brunch was my favourite meal and staff consistently lovely here .

Staff make this hotel, everyone lovely. Food hit and miss. Room, great think we had the best, watching the sun go down. All in all we enjoyed our 2 weeks. Lovely island, must hire a car to see all the nooks and crannies.

Everything was great

Great facilities, friendly attentive staff, great food, lots of sunshine. Loved all of it.

It’s a nice hotel but too expensive for what it is. I also believe you need a car if your staying here and want to explore. No other restaurants are near by / walkable . This hotel is all inclusive.We had a reservation at the sushi Al a crate restaurant and we did not like any of the food. Everything was cold and was not made to order. I would rate it a 0 out of 5 . We did however enjoy the Italian / Mediterranean restaurant the med. Buffet can be a hit or miss. Beach gyro station always had a long line. Overall good rating is a 2.5 out of 5. Staff is welcoming. The room we got was close to the main building so it kept us up at night hearing the arcade games. I had a hard time finding a beach lounger since everyone claims the chairs. In my opinion the pool is cloudy/ foggy.

This hotel was a dream. Excellent food/views/service, salt water infinity pool, good beach. 10/10

Staff were so helpful and friendly. Everywhere was spotless. The food was amazing. We will definitely be coming back!!

We had a great holiday at Mitsis Summer palace. We read mixed reviews before going but for us the hotel, accomodation, food options and beach were perfect.

We have just returned from a fantastic week at Summer Palace. The staff were so helpful and friendly and the hotel itself is very impressive, although it’s certainly worth paying more to stay in a renovated room. The meals we had were lovely and there was a fanatic selection of quality cocktails. We love the Mitsis chain and Summer Palace didn’t disappoint.

Our stay was amazing! We stayed in one of the older rooms but it was very spacious, clean and had a beautiful sea view. The buffet restaurant (Panorama) had a lot of variety every day. We are vegetarian and there were plenty of options to choose from :) We used all the a la carte restaurants, too! It's quite easy to get a table at the Med for brunch and dinner (usually you need to book one or two days ahead), but a table at the Den (BBQ one) is almost impossible to get. I strongly recommend checking on the booking page regularly, in case someone cancels. That's how we got our table there, as they were fully booked for the duration of our stay. The experience is great and they offer a nice selection of veggies too. I would love to see more vegetarian options (main courses) for the dinner at the Med in the future. The drinks are great! Bartenders are going the extra mile to make them delicious! You can get the best ones at the Den or the Med/by the pool. The main infinity pool is amazing, although it's really hard to get a spot around there during the day. It's worth trying around lunchtime/in the afternoon, as that's when some spaces become available. I would suggest going to the beach in the morning or using one of the many pools around the hotel. Nests are wonderful to spend time in too! The staff at the hotel is really friendly and helpful! They also refill the minibar in the room every other day for free! Overall, we've got a great value out of our stay!

Only half of it is renovated. When it has finished renovations, it will be a 4/5* hotel. The old part of the hotel is really dated. The website is not an accurate representation of the hotel.