How many rooms are available at Gateway, Marco Polo Hotel?

Gateway, Marco Polo Hotel has 400.

Does Gateway, Marco Polo Hotel have parking?

Yes, Gateway, Marco Polo Hotel does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about Gateway, Marco Polo Hotel?

Traveloka users who have stayed at Gateway, Marco Polo Hotel have praised its Location, Cleanliness, Room Comfort.

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Gateway, Marco Polo Hotel

Name: Gateway, Marco Polo Hotel
Address: 13 Canton Road, Harbour City,, Tsim Sha Tsui, Hong Kong, Kowloon, 13 Canton Road, Harbour City,, Kowloon, Hong Kong
Rating: 8.8

Hotels

8.8

/10

Very Good

1,011 reviews

What Guests Say About Their Stay

Iriani I. T.

9.7

/ 10

The best place to stay in Hong Kong. Very clean and it is in the mall, where you can easily shop and dine. Very recommended 👍🏻😊

Pongthong S.

8.7

/ 10

Good location and very nice room.

nicola

10.0

/ 10

We had looked at reviews that advised it was looking tired and scruffy, however we found Marco Polo perfect, especially the club lounge. The rooms were clean, well presented and the shower and bath excellent. The staff were all very attentive and couldn’t do enough for us. An ideal hotel for all the sights of Hong Kong. We had a wonderful time😊

David

10.0

/ 10

Hotel is in an excellent position to explore Hong Kong. The staff were extremely helpful throughout the stay.

Han

10.0

/ 10

Hotel is clean. Staffs are very friendly and helpful. It is close to Victoria bay, subway and near airport express bus stop. Hope it has onsite laundry. It is convenient for one night customers.

In the Area

See Map

13 Canton Road, Harbour City,, Tsim Sha Tsui, Hong Kong, Kowloon

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Gateway, Marco Polo Hotel is a hotel in a good neighborhood, which is located at Kowloon. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Gateway, Marco Polo Hotel

13 Canton Road, Harbour City,, Tsim Sha Tsui, Hong Kong, Kowloon

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Location

Gateway, Marco Polo Hotel is a hotel in a good neighborhood, which is located at Kowloon.

About Gateway, Marco Polo Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Gateway, Marco Polo Hotel exclusively for you.

Gateway, Marco Polo Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Gateway, Marco Polo Hotel.

All facilities in Gateway, Marco Polo Hotel

Others

Hotel Services

Laundry service
Express check-in
Newspaper in lobby
Tours
Luggage storage
Express check-out
Porter
Multilingual staff
24-hour Receptionist
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Elevator

Business Facilities

Meeting facilities
Meeting rooms
Business center
Computer station

Food and Drinks

Bar
Breakfast

Things to Do

Shops

Transportation

Limo or town car service

Connectivity

Free WiFi

General

Banquet

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Gateway, Marco Polo Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately HKD 261.8 per person
Rollaway bed fee: HKD 452 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: HKD 500 per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property has a strict no-smoking policy. Violators will be subject to a penalty amount equal to the room rate for 2 night stay.
Please note that children 12 years of age and younger are not permitted on the Continental Club Floor or in the Continental Lounge.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests planning to arrive after 10 PM must contact this property in advance if they require meal service.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Gateway, Marco Polo Hotel	400
Number of floors in Gateway, Marco Polo Hotel	16
Another facilities in Gateway, Marco Polo Hotel	Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage

Frequently asked questions about Gateway, Marco Polo Hotel

What are available facilities at Gateway, Marco Polo Hotel?

There are top facilites at Gateway, Marco Polo Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Gateway, Marco Polo Hotel?

The standard check-in time at Gateway, Marco Polo Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Gateway, Marco Polo Hotel provide breakfast?

Yes, Gateway, Marco Polo Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Gateway, Marco Polo Hotel?

Gateway, Marco Polo Hotel has a 4.0-star rating.

How many floors does Gateway, Marco Polo Hotel have?

Gateway, Marco Polo Hotel has 16.

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More Reviews from Other Guests in Gateway, Marco Polo Hotel

Overall Ratings & Reviews Gateway, Marco Polo Hotel

Traveloka (49)

Other sources (962)

8.8

Very Good

From 962 reviews

Cleanliness

9.0

Room Comfort

8.8

Location

9.4

Service and Facilites

8.8

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Traveller Reviews Gateway, Marco Polo Hotel

Number of reviews per page

Top reviews

nicola

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Cathy

Leisure Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The reception area is a bit small

Audrey

Leisure

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I like the location and the staffs were nice and helpful

Dennis

Business and Leisure with Friends

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The location is superb. We arrived around noon, check-in is 1500hour. The concierge was quick to handle our luggage. The front office was so efficient in pre-check us in, provided us with all the info and told how to obtain the room keys when we return later for our room. Brillant.

David

Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Hotel is in an excellent position to explore Hong Kong. The staff were extremely helpful throughout the stay.

Hseuping

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Service staff is great

Han

Friends and Family

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Hotel is clean. Staffs are very friendly and helpful. It is close to Victoria bay, subway and near airport express bus stop. Hope it has onsite laundry. It is convenient for one night customers.

Verified traveler

Friends and Family

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Excellent experience from start to finish. Helpful and friendly staff and the comfiest hotel bed I have ever slept in.

Angelo

Friends and Family

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Belinda

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

It’s the first time we’ve stayed at Gateway Marco Polo. The location is good. The bathroom is very spacious. Staff are helpful and friendly. The only thing I do not like is the hairdryer with cord attached to the wall. Most hotels these days are using normal hairdryers especially 4-5 stars hotels.

candace Helena

Friends and Family

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Good location, big room, excellent service

Jose Mari

Friends and Family

6.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Just staying here because of the location. Rooms need renovation. Carpet smells.

Min Sun

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Location

Tommy

Leisure

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Everything was great! Staff was helpful. Water by request. Only problem I had was the AC. It was a bit loud and the noise made it tough to sleep at night. Overall good location and friendly staff!

Robert

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Convenient

Sarah

Leisure with Partner

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Loved my hotel room! Very comfortable, quiet, lots of room, clean, and nice. The customer service was amazing with hotel staff offering to get your luggage to your room for you. The location is very convenient for shopping and restaurants in walking distance. The MTR is in walking distance also.

Arthur

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Very clean, great amenities and facilities, super-friendly and attentive staff.

Karson

Leisure with Children

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Great!

BRENDA

Business

10.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Hotel correcto. Limpio. Buen servicio. La habitacion deberian hscer una mejora en el mobiliario que ya esta antiguo. Y quitar la alfombra. El resto perfecto. La mejor zona.

Verified traveler

10.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

I had an exceptional stay at Gateway Hotel in Hong Kong! From the moment I arrived, the service was warm, professional, and attentive. The staff went above and beyond to ensure every detail of my stay was perfect. The location is unbeatable—right in the heart of Tsim Sha Tsui, with easy access to Harbour City shopping mall and the Star Ferry. My room was spacious, modern, and impeccably clean, with all the amenities I could ask for. I especially appreciated the comfortable bed, high-speed Wi-Fi, and thoughtful touches like the complimentary mini-bar. Breakfast at the hotel was another highlight—delicious, with a wide variety of both Western and Asian options. Gateway Hotel strikes the perfect balance between comfort, luxury, and convenience. Whether you’re traveling for business or leisure, this hotel delivers an outstanding experience. I will definitely be back!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.