M1 Hotel North Point

We select non-smoking room but the room is filled with smoking smell and the table is still have cigarette ashes. Secondly, the hotel has no soap and shampoo provided.

BEWARE. The room wasn’t anything like what was shown in photos from the hotel. As you can see in the photos, it looked fairly clean at first sight but when we started to settle in, we quickly realized how nasty the room was. We also saw cockroaches while using the bathroom soon after and the blankets/sheets had a musty weird smell. When we told them the following morning about the issues and asked for a refund of the remaining stays bc we wanted to move out, they stated they don’t give refunds under any circumstance and would just keep switching rooms for us if we continue to find cockroaches. We still move out after bc no one in my family of four was able to sleep that first night. My husband also woke up with what kind of looks like bedbug bites on his arm. We recommend staying away. The ironic thing is this place was more expensive than the hotel we moved to and we chose this place over the other initially bc the pictures showed them as a cleaner place. However, the hotel we moved to ended up being much cleaner with great service too.

Honestly is not worthy, I recommend you look for another place

I really like the this Hotel because it very accessible and very convenient. although room service does not clean everyday but the room is ok and very comfortable to stay with. the room service lady is also very friendly and the front desk staff are also very accommodating. The hotel rate is cheap and very affordable.

This hotel was great because the staff was really good! Arrived late at night and the staff (Raymond) was very helpful with a multitude of issues I had. Great Staff!!!

The absolute worst beds i have ever slept on. Basically a stone slab. Extra charges apply if you want fresh towels at any point. Towels provided have holes in them. Staff is friendly but services very limited. Not even bar soap is provided. Area is decent and well connected with the rest of HK island by nearby metro station. Market outside would be loud if staying on a lower floor

Bed was hard, hotel didn’t provide shampoo or soap had to purchase from front desk, no laundry or airport service although stated in website. Would not give clean towels unless you stay for more than 3 days.

Good location with local market surrounding it. Supermarkets, eateries, dessert shops all outside. Although theres the butcher next to hotel, the smell doesnt get into the hotel. Masking will be great. MTR and transport is all close proximity. Hotel doesnt provide much amentities, except for the coffee and tea. Otherwise, a good location and decent room to rest.

Terrible experience Cockroach in yhe room. Dirtiest room I've ever stayed. A small top of the nail stick out on the ffloor in the middle of hall way. I stepped on it a few times.... Hot water very unstable. Air con isnt cool enough. Internet broken a few times in a day. Did a speed test and it's 3Mb download speed....

The walls are moldy. The wallpaper is sticking up. At night there is sometimes a low persistent ringing in the room that stops after a while. The rooms don't even have drinking water available

Front desk was friendly and quick response to my request.

Don't stay at this hotel please

Recommendable for a long stay. The room is spacious enough for travelers with a few baggage.

Super convenient! Can get everything within steps. Recommend to all age travelers. Staff friendly enough.

The lobby is smelly and some staff can hardly converse in English, the room is supposed to be executive status but it is bad in appearance. The house cleaning is 3 days once which is absurd.

The staffs were NOT helpful, the room was mouldy and cold ! When I realised the room were missing tv remote control , the staff just ask me to tune on and off manually. I was planning to stay 8 days ! Can you imagine? I’m glad Expedia team were there to assist me! I have to said , Hotels.com’s team just disappointed me more than ever !

We were under the impression based on your rating that this hotel is at least a 3 Star. In reality, it is unkept, dirty ambiance, unclean toilet, its location is terrible, no closet at all ... just open 3 hangers. We did not stay even a night although we paid fully already! Can we have a refund because we did not avail any of this hotel's services.

The room is very bare minimum and nothing like in the photos. No cardless machine transactions. Would not recommend stay.

Not fancy and a bit worn about the edges, but comfortable enough. Also very convenient with trams, subway and buses to get about. The area gives an "Old Hong Kong" vibe, with wet markets, little shops and restaurants, and local residential towers. So if you want to experience HK, a decent deal at a reasonable price for HK

Deposit amount is too high (1500 HKD), facility is acceptable but it's not quite good condition. Surround area are fresh market.