Akeah Verdi Budapest

Very good location, very friendly staff and good atmosphere.

Many students that are noisy and disrespectful. Running in the corridores and knocking on the doors. It is a circus more than an hotel. I called the front desk and they told me that they will tell them to stay quite. I repeated to them that they were knocking on my room door. They should have been kicked out. I was about to call the police.

Arrived at the hotel to see a queue at reception with people having trouble checking in. Another customer came down to complain he had been waiting 30 minutes for someone to come and help him but no one came. After 40 minutes of waiting we finally got seen and were given our card, we got to the room and noticed we'd been given a room for two people instead of 3, so went back down stairs, we got the key card replaced ( other customer was back down again complaining) and to our shock we were given the key to someone elses room! All their belongings were still in there so this is a massive security risk and made us lose trust in the hotel as they could quite easily give someone else our key card. went back down to reception to complain but they wasn't bothered at all and laughed it off. So check in took over an hour with multiple problems, and they still hadn't been upstairs to help the other customer who was waiting over an hour. The bed was like a rock, you get one pillow even after asking for an extra pillow they say yes but never give you one. Duvet to small for the bed. Toilet seat was half broken and the air con controller never worked properly, said 25 degrees the whole time even though we were selecting 18 degrees. Breakfast avoid! All the hot food is gone by 8 and they don't bring out more, juice is like water. Once it's gone they don't bother making anymore, goes for all food. Hot chocolate isn't drinkable. No English tea. The worst hotel breakfast I've ever had.

The hotel is fine with good amenities and quiet. Great location with super easy access from Metro line 3 right across the street. Rooms were spacious and quiet. Staff was friendly and helpful. Checkin was quick and easy. Breakfast was pretty good but some days coffee machines did not all work. No coffee in the room, only tea. Some mornings hot food selection was limited or already gone even though we were there by 8:30. Thank you for a nice stay

No pillows in the bedroom, room didnt feel clean or bed changed found ramdon sock in the bed & under. Shower room not clean.

Good

Staff: ladies are very polite, men are not, including the boss

Advertised as 4* hotel, hardly fits in 2* rating. Room was dirty, hair on the floor and shower. Stale bakery products for breakfast. Great view on homeless people doing drugs from the balcony.

Bed was not comfortable at all (very hard). Pillows were super small and very old. Bedding and comfort of the sleep is one of the important things to me and if I can rate it separately I would give 1 star. Everything else is good.

overall hotel was very good , however the staff need to learn to be more courteous !.

Lovely stay. Room was a bit small to fit a crib but we managed. Breakfast had lots of options but was incredibly full of people so often there was nowhere to sit.

Huge and comfortable room. Glad I was able to check early. The area around the hotel is a bit run down, though.

There was homeless living in the courtyard of the hotel at the back.

Good service and room. Heating was constantly on which made the room really hot at times. Breakfast wasnt good. Overall it gave us all we wanted from the room

Unfortunately we had to wait an hour to check-in since the hotel systems are not accurate and fast. Waiting in a line with many others. The staff was apologising and felt really awkward.

Everything was fine except for have to wait for almost 1 hour to check in at the reception counter…as only one person was working…a bit unpleasant experience for a so-called 4 stars hotel

i like it... reception staff were good , clean room, station near me, but room walls need to be more isolated you can hear the noise out side the room

The hotel was almost empty due to the COVID 19 restrictions in Hungary. Therefore, the breakfast was VERY basic. The air condition in the room did not cool. It just worked as a fan.

Was a lovely hotel! Rooms a decent size and veds comfortable! Staff were lovely too. Breakfast was basic but the omlette station was great! My only issue was the adjoining rooms. The rooms are soundproofed unless you share a door with another room! So just request one without :)

I was pleasantly surprised with my stay at the Verdi Grand. Check in/out was hassle free with pleasant staff. The hotel was very convenient and situated right across the road from the Klinikak Metro stop. I'd stay again. My only negative is that the rooms are in need of painting.