Central Guesthouse Reykjavik

Location of guest house is in heart of city. Everything is nearby. Guesthouse was clean and as per description but there is no front desk and no one answer your call from night 9 pm to morning 10 pm even if you get into emergency or get stuck outside of guest house. There were couple of false advertisement like free parking and laundry. They didn’t specify that Free parking is available on street for a certain period and laundry is paid for around $25. I wish they have better communication way during night as tourist will come from another country or another city . They look forward for some assistance if they need it. I called them multiple times during for some minor assistance but no one answered until 10:30 am next morning .

Clean, central, good value

It was very well set up with a full and large kitchen / dining room for guests to prepare their own food. It was more like a hostel than a hotel. One shared bathroom per floor worked fairly well. Shame there was not a separate toilet tho. Room was neat snd well decorated bed and bedding was amazingly comfortable . Narrow stairs up to bedrooms and down to kitchen were challenging for a 70 plus body . My early checkin was accommodated at no extra charge

While it was disclosed that there is no front desk, the property owner committed to send entry code and instructions for self check in prior to arrival. Despite email requests and Expedia intervention, that never happened and we had to find our way in with another couple who had the code. Not communicating at all is unacceptable as it leaves travelers stranded and unable to get into their room. Once we got into our room, there were some issues. The baseboard was separated from the wall with a nail sticking out. Next, the doorknob came off when entering the side room. The blinders are bent and wouldn’t go up and down. The pipes in the shower came apart once turned on and required you to reattach pipes while showering and naked. Finally, the beds were so soft that we both sunk into a cavern of foam in the middle of the bed by morning. While we knew this wasn’t the Four Seasons going in, there were just too many things wrong with the checkin process and overall condition of the property to rate it any higher.

Centrally located, easy to walk to the centre of town. Despite this, it is remarkably quiet. Clean. Room was very clean and bright. This hostel is located in an older building - the rooms were great, the kitchen and bathrooms need some updating. The bathrooms were a little musty and toilets were coming to the end of their life. Kitchen microwave is old and slow.

Oveall good place for our family of 4 with good beds and ammenities. Sound proofing wasnt great as street noise was quite loud. When i tried to use the stovetop the power went out due to a vlown breaker, forcing me to use the shared kitchen vs the private one in our suite (after i found the breaker box and reset it), so that was inconvenient.

We came in late therefore it was easy to receive code for door and easy check in instructions. Very comfortable beds! Thank you!!

The host was extremely rude and unhelpful. We had a group of 7 people for the first night and only 2 people for the second night, so we booked 2 rooms for 4 people each for the first night and one room with 4 beds for the 2nd night even though we only needed 2. I did this so we could leave our bags in the room and have the whole day free to explore. All the rooms were booked within the same hour and I sent a message to the host asking to have the same room for the second night even though we didn't need that many beds. It took him 3 weeks to reply, but he said he would manage it. You don't find out which room you are in until you arrive, so when we got in and saw which rooms we had for the first night I wrote to ask which one we had for the 2nd night. Over an hour later I got a response that we did not have the same room but were going to have to change rooms (check-out is by 11am, check-in is after 2pm). The guy who brought us our towels called the owner so I could talk to him, but he refused to listen, constantly interrupted me and proceeded to throw insults at me! So the next morning we had to pack our bags up and wait in the room to find out where to move our stuff. Eventually we wandered around the building and found a cleaner who was able to figure out which room we were being moved to. (There is no front desk) She cleaned it first and let us in. I wrote to tell the owner that we were in the room and he replied later that day. We lost 1/2 day and never got an apology.

No towels as housekeeping error but mitigated with a little delay. Also confusion over some of our group staying an extra night and incorrect room reserved with poor communication from management despite reservations made 6 months in advance. Otherwise good price for studio apartments in city. Shared bathroom in main area very smelly by morning.

Great location. Not sure about free parking or laundry

We had a family room with en suite bath and a kitchenette, and it was fine for our short stay in Reykjavik. It really is central too all of the attractions in the town; we walked in all directions and the property always seemed to be only a few streets away. It is also steps from Bus Stop No. 2 - Tjornin, which is a pick-up point for excursion busses. The kitchenette had cooking facilities, a small refrigerator, a water kettle, and the like. It was a pleasant place to stay.

I would like to tell the owner to fix the door knob into the “ other bedroom”. The knob was loose and fell off. Also, the room used for the 4th bed had a window with no blackout curtains or no curtains at all. The location was nice for exploring downtown but that was also the downfall. We could hear the DJ until 12:30am. We had to be up at 2:30am to drive back to the airport so we just ended up leaving without getting any sleep. Also did not receive the email with the check in instructions. In a good neighborhood.

Great location. We had a studio, so we had a private bathroom, which was small but adequate. It slept 4, which worked well for our family. It would have been great to have blackout curtains on the windows since the sun never set.

We had a good stay, really enjoyed staying downtown and being able to walk everywhere. Lots of restaurants and shopping close by.

People making noises at 1:30 am. Toilet and shower are pretty run down.

Great location

Nice room with lots of natural light, great location

We had the studio apartment. First the good: relatively cheap and as centrally located in downtown as it gets. Super close to all sites you may want to visit. However, freezer completely full of old frost, so we had to keep our frozen pizza in the fridge and it eat promptly. No oven, so had to pan cook the pizza. Power went out in entire apartment on the last day and no one was around to help or pick up the phone-we ended up using the super hot tap water to make a double boiler to heat up milk for the kids. Lots of spiders and spiderwebs in apartment, also three giant bumblebees(can’t even speculate on how those got in). Kettle kept spilling all over the place when trying to pour. Limited plates and only one bowl and 1 glass available. There were three cups however. There is no tv, but it’s not advertised as having one, so that’s fine, just didn’t expect that… even a one star in North America has a tv. The advertised ‘free’ parking on site is actually just over 3 blocks away. The paid parking by the guesthouse is not free even on Sundays and only free after 9pm otherwise and not the 6pm that you read about on various sites. Only P3 parking spots are free after 6pm and on Sunday.

Dirty bathroom and kitchen area. Clean bedroom and comfy bed. An extra pillow would have been better.

The check-in for this guesthouse was very difficult! The property owner was supposed to email us 2 days before with check in codes and information since there are no staff on site to help. However, they never contacted us, and at the time of check in, I ended up calling, messaging, and texting many times with no response. When the owner finally did respond (hours after check in time began), they gave us the incorrect door code. We had to go through expedia customer service to get the correct information and ended up spending a ton of time on our phones just go get inside out of the cold. The rooms themselves were as expected and the space was cozy, but the check in process made they stay not worth the money.