Fairmont Jaipur

Good stay

Amazing property, from check-in to check-out the stay was top tier! Chetna was helpful and accommodated all our requests! Everyone in the restaurants was great too.

Exceptional experience and stay!

I loved this beautiful journey , experiencing the culture, music, colours of the rich heritage of Jaipur.. The activities on site are so captivating, from the grand welcome to the sunset tradition of lighting the lamp. The courteous warm namaste of the staff, at the entrance and as we enter the buffet area, it is heat warming. Enjoyed the hospitality and ambience of Fairmont, Jaipur. Would love to do it again!

Everything is great about this place. Food to rooms everything is great

Excellent Property

My grandmother fell down because the property didn’t have any markings for her to know there was a step. She fractured her arm. The hotel staff was extremely unaccommodating. They didn’t even provide us a better medical treatment assistance and rather pretended it was not a big deal. The least they could have done is provide her proper medical treatment and paid for our rooms and her surgery. We paid lacs of rupees to them and they compensated by not even providing any better assistance. It used to take 1 hour to bring food to her when we would order, there was no staff to take care of her. It was a horrible experience. I would like them to refund all the money we spent on them and compensate for the surgery.

Staff were a delight. Got an upgrade and it was a fantastic stay. Will be back again.

Very much personalized experience with room decor for anniversary. Thanks to Gajodar, Ajay, kajod. Also the conceriege staff for accomadating requirements and room service staff

Pleasant stay and delicious food.

I would avoid this property if they are having any wedding functions. Loud music (including very loud drums) kept going till 130am, despite residents complaints. After that there was a sort of all night party by a fire which was right by our bedroom window. I have no problem with hotels having exciting and glamorous weddings, however one expects an international chain like Fairmont to enforce a strict 11pm curfew, plus it would have been relatively easy in such a large hotel to have the all night party away from guest rooms.

Amazing property and staff highly recommended!

Laundry

Nice property

It was a wonderful experience

hygiene was a big issue - the baby chair had food all over it. the seat cloth had stains that must have been there for ages and was never washed. The baby cot, blanket and pillow was so dirty, the pillow was in bad shape- the filling inside had become like a ball- we were shocked.

As the hotel is outside of Jaipur getting to the city can be time consuming with traffic. We also had a very unpleasant experience with Uber so transport to and from the hotel is difficult. You end up having no choice but to book the hotel taxis which are around 10 times the regular price which was fine however the driver made us uncomfortable by persistently trying to get us to book him privately and leave 5 star reviews. The hotel grounds and rooms are beautiful. I really wanted to give this place a 5 star however unfortunately our 3 night stay was not great. Check-in process was quick and pleasant. Check-out was very poorly managed. I was told as a member of Fairmount there would be reduced bills for food and beverage. This was not reflected at check out and we ended up paying full price. Furthermore they failed to book our airport transfer which added an additional 45min delay. The bar and pool staff were varied. One evening our drinks were delayed by 40 mins and I could see the staff behind the bar were distracted and not actually making our cocktails. The security guy at the pool kept staring at all the guests which was uncomfortable. The concierge team were probably the worst. They couldn’t tell me about any of the attractions or shopping in the city or where I could buy local craft. There was a young guy in a turban who just gave me a blank stare. In the end I googled a private city tour for myself. The one redeeming factor of this hotel is the restaurant a

We came to Fairmont expecting a certain standard. Our stay was definitely not up to the mark. Staff was extremely rude, one person even felt ashamed of talking in Hindi? Last I checked, this resort exists in India. Absolutely condescending behaviour! The dryer in the room was not working, not replaced. The lotion bottle had shampoo in it instead. Water was cold after one shower. Overall, the property itself is breathtaking but the staff as well as amenities are not worth it at all. Absolutely disappointing! With great name, also comes responsibility and a certain standard of quality, which this resort is definitely lacking. Much rather spend your money on a quality experience at The Leela Palace or Devi Ratn, do not waste your money here.

The welcoming of incoming and outgoing gusts is realy extraordinary. I will leave the details as a surprise. Beautiful people and very helpful.

My overall experience at Fairmont Jaipur was disappointing. From the first step- there was no welcome drink, even no water was provided on request. It took staff more than one hour to have our room ready even though we arrived after 4pm. Cleanliness at the property was above average and they try to mask it with overpowering fragrances across the property. The type of rooms and level of cleanliness they had was not what you expect from a 5-star hotel with a reputation. Room service was too slow. I would recommend anyone visiting Jaipur to consider other options as this Fairmont location won’t provide you the experience you would expect.