Fortune District Centre, Ghaziabad - Member ITC Hotels' Group

The property maintenance was very poor. Stained carpets, unclean kitchen, smelly bathrooms, floors that were patchy! The staff tried their best but when I compare them with other hotels, not a satisfactory experience especially for the price tag.

It is really amazing in Ghaziabad

Friendly staff, nice room

Loved the experience! Highly recommended.

Except for Room clealiness all good

Food was so expensive and not good, refrigerator was not working.

Awesome property

Generally the hotel was fine, the pool needs better maintenance the pigeons used it to drink, decking needs maintenance. The room was clean and tidy, no complaints, Good was pretty good, good variety. from service was prompt and efficient.

Great stay! Thanks!

Very good

Great stay and very helpful and friendly staff especially Taniya and Deepa.

Property was not maintained. Very dirty.

Good

Friendly staff, very good service and good amenities but more can be done up keeping and cleanliness.

All of the hotel was okay but the cleanliness and condition of the hotel needs to be improved. Also, the service was very friendly and polite. One thing about the good service BUT, I was a little shocked and upset about the “over service”. On 15th OCT Saturday, I clearly put my room on do not disturb via the room button, and I was in the other part of the room doing some stuff my on laptop, away from the main door view. The staff came in after a few knocks and I could hear someone coming into my room. To deliver fruits. I was too shocked to even say a word and I said no, I am going to check out later. He went off and did not even fully close my door. That was a very big red flag for me. What if my partner was in the room naked? I reckon the service staff did not check the service status of my room and came in just to deliver the fruits on his routine. Service staff needs to be very mindful of the privacy of hotel guests.

Nice stay. Need to bit improve on facilities. Other than that it is awesome.

Long Check-in. In room Dine-in has very few options. In room Menu in dilapidated conditions. Breakfast cold and stale. Took 40 minutes to make Scrambled eggs. Muffins and breads were stable. Biryani was tasteless

Staff very well trained Very polite Breakfast good WiFi much improved from previous stay

I faced issue related with Room sercice and house keeping i told them in the evng to clean the room but no one fromhotel staff took initiative to get the things done till morning so i didnt like the house keeping service.

Great hospitality as expected from an ITC group of hotel.