Hyatt Centric Janakpuri New Delhi

usless hotel

The property is not 5 star. In need of a major upgrade. But, the price is accordingly lower. There is construction and drilling which starts in the morning. Convenient location for the metro.

Excellent service

I found the staff to be helpful and very keen to help and serve you. They gave immediate attention to any concerns that I had. I considered the hotel to be good value for money.

All good

Hotel rooms are quite old and badly need a renovation, long check in & check out ques at the reception. Location is good and is just beside the Metro. Overall quite ok if you're looking for a budget 5 star option when compared to other 5 Star hotel prices.

Parking people just looting for taxi 3 times charging and body stop them

Very poor condition of rooms. Manager sidhant was very nice and changed rooms until we find the room to settle in. All rooms seriously need renovations. Next morning operations manager Neerav sharma acknowledged the situation and apologize and said he has been appointed to improve the property condition and was also very nice and offered extra benefits and amenities for future stay. Which I don't know if we ever going to use it.

Missing washroom curtain water everywhere Not great

Rampant prostitution, drunk neighbours and the walls are thin - good luck if you are on a business trip and need a peaceful night sleep.

Hotel was not good, staff at reception was very rude. Bathroom shower was broken, the hotel need to upgrade and make more clean.

Very nice vist especially staff called karishma made us have a warm welcome and warm stay and got are early check in thanks to Krishma made us have a lovely stay and room where 10 star

The rooms are big but ever piece of furniture has stsins on it. Felt discusted and the bathroom stank all the time. The corridors also stank. Little more maintenance is required at this property.

Great property

Good stay

It’s a nice , clean property. Good staff. Good location. However property isn’t 5 star as listed in Expedia. Worth the price I booked it for.

I called the hotel two days before my flight to arrange a pickup. I spent 12 minutes on the phone with the receptionist, who assured me the pickup was arranged and that I didn’t need to worry. However, when I arrived at the airport, no one was there to pick me up. This was extremely stressful, especially as a female traveler standing alone for 45 minutes trying to find help. Thankfully, Expedia’s agent was very supportive and helped me resolve the situation, which I deeply appreciate. However, the hotel failed to send someone to pick me up as promised and seemed unconcerned about their mistake. Eventually, someone arrived to pick me up after 45 minutes. Additionally, I had to repeatedly ask for bottled water during my stay—sometimes two or three times before I could get it. The cleanliness of the hotel was also very disappointing. It was not clean at all, and I have photos to prove it. Upon arriving, I immediately had to request new bed sheets because it was clear the sheets hadn’t been changed from the previous guest.

Definitely not a 5 star hotel, can be at best 4 start but more like a 3 star hotel. Old, not clean carpet and the staff not friendly

Was in room 417, guests in room 416 decided to have a drunken party. Was asked if I wanted to be moved late on my final evening to another room further down the corridor, most hotels would get the people partying to shut up! If this hadnt happened it would have been 5s all round. Its just unfortunate that I got the sticky eblnd of the stick that evening. Still waiting for Hyatt to get back to me I have emailed a number of times.

Loud