Le Meridien Surat

Nice location, great and helpful staff.

During shower, brown water came out

Before booking PCR/Covid test requirements were not communicated led to us not staying there and not getting refund for the room back!

ideally suited location. good room service, unfortunately there a wedding taking place so the hotel was a bit noisy.

overall the stay was excellent, except that the items in the washroom were not replenished the next day... had complained about the same to the duty manager. through it was room for two people, some of the items provided was only when the room is for single occupancy.. did not expect the same from such category hotel and when you are paying quite high price for the same

This is my second visit to this propoerty , Nice Hotel to be named Le meridian property soon . very close to surat Airport ( 10 min drive ) Location is little isolated but have Multiplex near by ( 2 min walk ) Having a mini theatre in side the property.

The hotel is old. Room fixture and furnitures are not in good condition. WiFi is really bad, yet it’s not even free. Only good thing Is their service is good.

Near airport Hotel with really friedly staff.

Little to no wifi, staff seemed to be scared of the guests.

My room card key never worked. I had asked for a new one and thought I got it but when I returned late night after a long day at work and business dinner my card still didn’t work. Eventually they offered me to stay in another room until they break down the door lock...in short it was a disaster. My room smelled of smoke and humidity combined. I am sure there were better options in the city, my client had recommended this hotel. I will not visit again.

Very clean. Good location, friendly staff, good food in both restaurants and has an excellent onsite cinema.

Check in service was damm poor, still operating like flintstone age. Damm rules and regulations. Staff is not well professional and worst customer service.

I have to move multiple times from my room due to the noise and construction at the property the vetting night goes on all the way until 2:03 a.m. very inconvenient loud D j's you cannot get peace and quiet The property is filthy dirty and smelly

Had a woderful stay

I was there for 3 nights then extended my stay for one more night. 2 nights they forgot to do my room service. The pillows have foul smell.

Generally good but too far from city center

Goo place to stay. Very near to Airport and some malls.

Good experriance + good connectivity to nearby places and business centers.. hotel situated in good location and nearby to hazira port

We checked in and was asked to make a full payment for the stay where I was not aware that Expedia has not taken the payment. When Expedia staff wanted to talk to the staff at the hotel they engaged the line. Room was not ready for three adult another bed was added later. On 5 day stay everyday we had to ask for extra towel because three of us was staying. Found bedding and pillow cover very dirty took pictures and called staff for them to see. Bottle water was charged at breakfast where breakfast fee was paid with rate. Had lots of problem to consume alcohol permit was issued with lots of hassle. Tourist was to relax on there holiday and enjoy. This place is not for tourist who wants to enjoy drinks with dinner or relax. Not suitable for 5 star rating and its pricing.

The front desk staff needs to work on their customer service skills. Personal calls are more important than customers