Algara Puncak Hotel

Hotels
Preferred Partner
8.4
/10
Very Good
43 reviews
In the Area
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Puncak JL. Raya, Cisarua, Puncak, Jawa Barat, Indonesia, 16750

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Algara Puncak Hotel is a good choice when you are visiting Cisarua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Algara Puncak Hotel

Puncak JL. Raya, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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Discover Your Perfect Getaway at Algara Puncak Hotel

Welcome to Algara Puncak Hotel, your premier destination for an unforgettable stay in the breathtaking region of Jawa Barat, Indonesia. Nestled amidst stunning natural beauty, Algara Puncak Hotel offers a tranquil escape with all the comforts and conveniences you could wish for. Whether you're planning a romantic retreat, a family adventure, or a solo journey of discovery, our hotel provides the ideal base to explore the wonders of Puncak and beyond. Room rates at Algara Puncak Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Algara Puncak Hotel Location

Algara Puncak Hotel is ideally situated in the picturesque Puncak Pass area, a renowned highland resort destination in Jawa Barat. Located approximately 75 kilometers south of Jakarta, this serene locale offers a refreshing escape from the city's hustle and bustle. The hotel is easily accessible, making it a convenient choice for travellers arriving from major transport hubs. While specific distances to train stations might vary depending on your point of origin, the journey from Jakarta's main stations like Gambir or Pasar Senen typically takes around 2-3 hours by car, depending on traffic. The atmosphere here is one of pure tranquility, surrounded by lush tea plantations and cool mountain air, perfect for unwinding and reconnecting with nature. Imagine waking up to the gentle mist rolling over the hills and the scent of fresh mountain air – that's the everyday experience at Algara Puncak Hotel.

Algara Puncak Hotel Facilities & Services

Facilities for guests at Algara Puncak Hotel are designed to ensure a comfortable and enjoyable stay for everyone. We pride ourselves on offering a comprehensive range of amenities to cater to your needs.
  • Swimming Pool:

    Take a refreshing dip in our sparkling outdoor swimming pool, perfect for a leisurely afternoon. Open daily from 7:00 AM to 6:00 PM. No additional fees apply.
  • Restaurant:

    Enjoy delicious local and international cuisine at our on-site restaurant. Operating hours are from 7:00 AM to 10:00 PM.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.
  • 24-Hour Front Desk:

    Our friendly and efficient staff are available around the clock to assist you with any queries or requests.
  • On-site Parking:

    For guests travelling by car, we offer complimentary on-site parking.
  • Children's Play Area:

    Little ones can have a blast at our dedicated play area, ensuring family fun.
  • Meeting Facilities:

    For business travellers, we offer well-equipped meeting rooms. Please inquire for availability and rates.

Algara Puncak Hotel Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Algara Puncak Hotel. We offer options to suit every traveller's needs, ensuring a restful night's sleep after a day of exploring. All rooms are strictly non-smoking.
  • Deluxe Room:

    These spacious rooms offer a comfortable retreat with a choice of king or twin beds. Enjoy pleasant views of the surrounding greenery. Bathtub available in select rooms.
  • Executive Room:

    Slightly larger than the Deluxe, Executive Rooms provide enhanced comfort and amenities. Ideal for couples or solo travellers seeking a bit more space. Bathtub available in select rooms.
  • Family Room:

    Perfect for families travelling together, these rooms feature multiple beds to accommodate everyone comfortably. Enjoy ample space and convenience. Bathtub available in select rooms.
  • Suite:

    For those seeking an elevated experience, our Suites offer separate living areas and premium furnishings. Enjoy luxurious comfort and stunning views. Bathtub available in all suites.
Please note that pet-friendly rooms are not available at Algara Puncak Hotel.

Algara Puncak Hotel Dining & Restaurants

Indulge your taste buds at Algara Puncak Hotel's dining venues, where culinary delights await. Our on-site restaurant offers a delightful gastronomic journey, showcasing the best of local and international flavours.

The Garden Terrace Restaurant

Experience a relaxed dining atmosphere with views of our lush gardens. The Garden Terrace Restaurant serves a delectable breakfast buffet featuring fresh local produce and international favourites. For lunch and dinner, explore our à la carte menu, which includes a variety of Indonesian specialties and Western dishes. *

Breakfast:

7:00 AM - 10:00 AM. Estimated price per person: AUD $15. *

Lunch & Dinner:

11:00 AM - 10:00 PM. Estimated price per person: AUD $25 - $40.

Algara Puncak Hotel Nearby Attractions and Activities

The Puncak region is brimming with natural beauty and exciting activities, offering something for every visitor. Explore these popular spots near Algara Puncak Hotel:
  • Taman Safari Indonesia:

    A renowned wildlife park where you can see a vast array of animals in their naturalistic habitats. A must-visit for families and animal lovers.
  • Puncak Tea Plantations:

    Wander through the endless emerald green tea fields, soak in the cool mountain air, and learn about the tea-making process. Many plantations offer guided tours and tasting sessions.
  • Little Venice Kota Bunga:

    A charming recreational area designed to resemble Venice, featuring canals, gondolas, and picturesque European-style architecture.
  • Curug Cilember Waterfalls:

    Discover the beauty of these cascading waterfalls, offering a refreshing escape and a great spot for photography.
  • Kebun Raya Cibodas:

    A beautiful botanical garden showcasing a diverse collection of plants, including a famous Japanese garden and a greenhouse for orchids.
If you are looking for other activities around Algara Puncak Hotel, check out the best deals on Traveloka: Recommended activities in Puncak!

How to Get to Algara Puncak Hotel from the Airport

Navigating your journey to Algara Puncak Hotel is straightforward, with several convenient options available. Whether you're arriving at Jakarta Soekarno-Hatta International Airport (CGK) or another nearby airport, the airport transfer service of Algara Puncak Hotel can help make your arrival seamless. Here’s how to get to Algara Puncak Hotel:
  • Private Airport Transfer:

    For the utmost convenience, you can arrange a private transfer directly with Algara Puncak Hotel. This service offers a hassle-free journey straight to your accommodation. The estimated cost for a private transfer from Soekarno-Hatta International Airport is approximately AUD $60 - $90, depending on the vehicle type and current rates. You can also book airport transfer services through Traveloka.
  • Ride-hailing Services:

    Ride-hailing apps are readily available at the airport and can take you directly to Algara Puncak Hotel. This is a popular and often cost-effective option. Expect to pay around AUD $40 - $70 for the journey from Soekarno-Hatta International Airport, depending on traffic and the service chosen.
  • Taxi:

    Metered airport taxis are also available at designated taxi stands. Ensure the meter is used for a fair fare. The cost is comparable to ride-hailing services.
  • Car Rental:

    If you prefer to have your own transport during your stay, car rental services are available at the airport. This offers flexibility for exploring the Puncak region at your own pace.

Summary of Why You Should Choose to Stay at Algara Puncak Hotel

Algara Puncak Hotel stands out as an exceptional choice for your next getaway in Jawa Barat, offering a perfect blend of comfort, convenience, and natural beauty. With excellent facilities, a prime location, and a commitment to guest satisfaction, your stay here is guaranteed to be memorable.
  • Tranquil Location:

    Escape the city and immerse yourself in the serene mountain environment of Puncak.
  • Comfortable Accommodations:

    A variety of room types cater to solo travellers, couples, and families, ensuring a restful stay.
  • Convenient Facilities:

    Enjoy amenities like a swimming pool, on-site dining, and complimentary Wi-Fi.
  • Proximity to Attractions:

    Easily access popular natural and recreational sites in the Puncak area.
  • Value for Money:

    Experience quality hospitality at competitive rates.
Ready to experience the charm of Algara Puncak Hotel? Check Room availability at Algara Puncak Hotel and start planning your trip. For a seamless travel experience, consider using Traveloka for all your booking needs. Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices with Traveloka. Don't miss out on the chance to create lasting memories at Algara Puncak Hotel. Booking Algara Puncak Hotel is just a few clicks away!

All facilities in Algara Puncak Hotel

Lobby Algara Puncak Hotel
Lobby
Exterior Algara Puncak Hotel
Exterior
Bedroom Algara Puncak Hotel
Bedroom
In-room Bathroom Algara Puncak Hotel
In-room Bathroom

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

In-room Facilities

  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Elevator
  • Safety deposit box
  • WiFi in public area

Accessibilty

  • Accessible bathroom
  • Accessible parking

Hotel Services

  • Front desk
  • 24-hour Receptionist

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Algara Puncak Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Algara Puncak Hotel
17
Number of floors in Algara Puncak Hotel
3
Another facilities in Algara Puncak Hotel
Family room, Heater, Non-smoking room, Swimming pool, Rooftop terrace

Frequently asked questions about Algara Puncak Hotel

What are available facilities at Algara Puncak Hotel?
There are top facilites at Algara Puncak Hotel such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Algara Puncak Hotel?
The standard check-in time at Algara Puncak Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Algara Puncak Hotel?
Algara Puncak Hotel has a 0.0-star rating.
How many floors does Algara Puncak Hotel have?
Algara Puncak Hotel has 3.
How many rooms are available at Algara Puncak Hotel?
Algara Puncak Hotel has 17.
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Algara Puncak Hotel reviews and ratings

8.4
Very Good
From 43 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.4

Meal

7.5

Location

8.8

Service and Facilites

8.2

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Traveller Reviews Algara Puncak Hotel

Number of reviews per page
20
40
Customer reviews
Mardiah
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Good hotel to stay with family and affordable price.
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I***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
The hotel is good, some parts are a bit less clean but it's okay. There's a nice swimming pool.
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 38 week(s) ago
Clean room, clean toilet, comfortable and safe, but the wifi often goes out and the TV doesn't have online broadcasts either because the wifi is out.
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1 people find it helpful
Zaed A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 80 week(s) ago
Nice, spacious, suitable for bringing family
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1 people find it helpful
f***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 102 week(s) ago
The room is nice and clean and the location is right on the side of the road, so you don't have to enter a narrow alley.
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2 people find it helpful
Gani P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 104 week(s) ago
The place is nice, clean and comfortable, but the remotes lack batteries so you have to always swap batteries between remotes to be able to use them. Recommended for family groups.
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4 people find it helpful
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Lie A. L.
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7.7
/10
Reviewed 109 week(s) ago
Very strategic location on the main road. Wifi is quite good. Unfortunately, cleanliness is very lacking.
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2 people find it helpful
Indra D. U.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 111 week(s) ago
The third time was fun with friends in the 2 bedroom type. No additional charges were charged to exceed guest capacity. Good services, all requests were met. The cleanliness was further improved, especially on the floor & dining table.
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3 people find it helpful
Arie P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 115 week(s) ago
Mantap banget dah hotelnya, tidak akan menyesal dengan harga di bawah sejuta, sudah dapat hotel mantap begini.
3 people find it helpful
K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 116 week(s) ago
Negative: 1. Kartu akses ga dapet, harus hub cleaning service. Kita minta refund baru di kasi master akses. 2. Karena mepet jalan raya, bising kendaraan lewat sana sini. 3. Pelayanannya tidak prefesional, bukan level hotel bintang. 4. Ac dingin baru malam hari (ukuran ac (PK) tidak sesuai ukuran kamar jadi dinginnya lama) Positif: 1. Kamar bersih. 2. Kamar luas. 3. Dekat taman safari. 4. Model apartemen.
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1 people find it helpful
Indra D. U.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 127 week(s) ago
Kali kedua menginap di tipe 2 bedroom, cocok buat ramean bersama teman-teman/keluarga. Saran saya untuk rooftop disumberdayakan menjadi cafe/resto, supaya customer tambah betah, bisa ngopi/makan sembari menikmati view yang sangat bagus.
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Lukman S.
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5.4
/10
Reviewed 131 week(s) ago
The stools in the mini bar are dirty, the stove doesn't have gas, the TV can't broadcast local broadcasts, don't really stay here.
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4 people find it helpful
Pinkan Nidya Putri
icon-origin-TRAVELOKA
8.5
/10
Reviewed 133 week(s) ago
Comfortable, nice and clean, fun for the family.
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3 people find it helpful
RHESA P. R.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 138 week(s) ago
We stayed on Saturday (1N), when we checked in we were informed that the wifi and TV were being repaired because yesterday we went to the reception info reception, the information was in the process of being repaired for 1/2 hour, but until I checked out at 10 o'clock the wifi and TV were still We couldn't do it yet, to make matters worse the lift was also dead so we had to go down the stairs to the 3rd floor carrying things. Sorry, that's a mess. I won't go to this hotel again, even if next time there are no other hotels, only this hotel is available, I'd better turn back home.
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5 people find it helpful
Trully
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9.7
/10
Reviewed 141 week(s) ago
Clean. The apartment model is suitable for a family staycation. Next time I go to Puncak, I want to come here again.
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+5
4 people find it helpful
Indra D. U.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 152 week(s) ago
Perdana staycation dengan teman teman di hotel berkonsep apartemen dengan tipe 2 bedrooms di 'kampung arab'. Hehe. Plus: bisa early check in di jam 13.00, room sangat luas & nyaman, smart TV, wifi lumayan, smoking room, service / pelayanan bagus. Minus: deposit Rp. 200.000 atau jaminan KTP, room sudah dibersihkan tapi masih banyak kekurangan; lantai berminyak. Tissue habis. Sampah ketinggalan untuk dibersihkan, tidak ada gantungan baju/celana di kamar mandi, tidak ada jemuran handuk, tidak ada AC di living room, tidak ada sarapan dengan harga room yang lumayan. Tapi selebihnya cukup menyenangkan, terima kasih.
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2 people find it helpful
septa p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 155 week(s) ago
Pelayanan sangat ramah, fasilitas cukup baik
3 people find it helpful
Evi S. I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 166 week(s) ago
Nyobain nginep di sini, ternyata pas masuk kamar, wah keren! Hotel rasa apartemen, fasilitas lengkap. Kita juga bisa masak di sini, di sediakan peralatan dapur juga, bisa nyimpen es di kulkas, bener-bener lengkap. Minusnya waktu masuk, handuk belum ada, saya kira memang tidak diberikan fasilitas handuk ternyata lagi di laundry karena memang saking penuhnya kamar dari kemaren. Saya tau pun dari tetangga yang menginap di sini, akhirnya saya minta handuk kepada petugas, petugas pun sigap buat ngambilin handuk yang saya minta, saran saya harusnya pihak hotel memberi tahu bahwa handuk sedang di laundry atau setelah handuk beres di laundry di antarkan ke kamar satu persatu jadi kita sebagai customer tidak perlu repot-repot meminta kepada petugas karena itu adalah fasilitas yang diberikan hotel. Dan lantai kamar menurut saya lengket, entah karena pengunjung sebelumnya atau memang kurang bersih mengepelnya, itu aja sih. Selebihnya sangat worth it lah dengan harga & fasilitas yang diberikan.
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3 people find it helpful
Shizuka
icon-origin-TRAVELOKA
6.1
/10
Reviewed 184 week(s) ago
It was very disappointing that the receptionist service did not provide a solution or apologize, instead lying and making excuses for selecting the application. Many times I ordered in the application it was never like this, it didn't match the note that was written and instead of providing a solution instead it blamed the other party, very unprofessional, and don't because we have already been paid we have to just accept it and as far as I know customers must be served well . I think it's worse than other than the room which was still dirty and the floor was greasy which made us have to re-clean it.
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14 people find it helpful
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Didit K. S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 184 week(s) ago
Hotel dengan konsep apartemen. Ada ruang tamu yang cukup luas. Lokasi berada di samping jalan puncak
4 people find it helpful
Number of reviews per page
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40

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Exterior 4 Algara Puncak Hotel

Disclaimer

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8.4
Very Good
From 43 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.4

Meal

7.5

Location

8.8

Service and Facilites

8.2

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Algara Puncak Hotel

Number of reviews per page
20
40
Customer reviews
Mardiah
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Good hotel to stay with family and affordable price.
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Find this review helpful?
I***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
The hotel is good, some parts are a bit less clean but it's okay. There's a nice swimming pool.
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Find this review helpful?
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 38 week(s) ago
Clean room, clean toilet, comfortable and safe, but the wifi often goes out and the TV doesn't have online broadcasts either because the wifi is out.
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1 people find it helpful
Zaed A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 80 week(s) ago
Nice, spacious, suitable for bringing family
Translated by Google Icon
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1 people find it helpful
f***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 102 week(s) ago
The room is nice and clean and the location is right on the side of the road, so you don't have to enter a narrow alley.
Translated by Google Icon
See original
2 people find it helpful
Gani P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 104 week(s) ago
The place is nice, clean and comfortable, but the remotes lack batteries so you have to always swap batteries between remotes to be able to use them. Recommended for family groups.
Translated by Google Icon
See original
4 people find it helpful
Profile Picture
Lie A. L.
icon-origin-TRAVELOKA
7.7
/10
Reviewed 109 week(s) ago
Very strategic location on the main road. Wifi is quite good. Unfortunately, cleanliness is very lacking.
Translated by Google Icon
See original
2 people find it helpful
Indra D. U.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 111 week(s) ago
The third time was fun with friends in the 2 bedroom type. No additional charges were charged to exceed guest capacity. Good services, all requests were met. The cleanliness was further improved, especially on the floor & dining table.
Translated by Google Icon
See original
3 people find it helpful
Arie P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 115 week(s) ago
Mantap banget dah hotelnya, tidak akan menyesal dengan harga di bawah sejuta, sudah dapat hotel mantap begini.
3 people find it helpful
K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 116 week(s) ago
Negative: 1. Kartu akses ga dapet, harus hub cleaning service. Kita minta refund baru di kasi master akses. 2. Karena mepet jalan raya, bising kendaraan lewat sana sini. 3. Pelayanannya tidak prefesional, bukan level hotel bintang. 4. Ac dingin baru malam hari (ukuran ac (PK) tidak sesuai ukuran kamar jadi dinginnya lama) Positif: 1. Kamar bersih. 2. Kamar luas. 3. Dekat taman safari. 4. Model apartemen.
Read More
1 people find it helpful
Indra D. U.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 127 week(s) ago
Kali kedua menginap di tipe 2 bedroom, cocok buat ramean bersama teman-teman/keluarga. Saran saya untuk rooftop disumberdayakan menjadi cafe/resto, supaya customer tambah betah, bisa ngopi/makan sembari menikmati view yang sangat bagus.
Find this review helpful?
Profile Picture
Lukman S.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 131 week(s) ago
The stools in the mini bar are dirty, the stove doesn't have gas, the TV can't broadcast local broadcasts, don't really stay here.
Translated by Google Icon
See original
4 people find it helpful
Pinkan Nidya Putri
icon-origin-TRAVELOKA
8.5
/10
Reviewed 133 week(s) ago
Comfortable, nice and clean, fun for the family.
Translated by Google Icon
See original
3 people find it helpful
RHESA P. R.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 138 week(s) ago
We stayed on Saturday (1N), when we checked in we were informed that the wifi and TV were being repaired because yesterday we went to the reception info reception, the information was in the process of being repaired for 1/2 hour, but until I checked out at 10 o'clock the wifi and TV were still We couldn't do it yet, to make matters worse the lift was also dead so we had to go down the stairs to the 3rd floor carrying things. Sorry, that's a mess. I won't go to this hotel again, even if next time there are no other hotels, only this hotel is available, I'd better turn back home.
Read More
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5 people find it helpful
Trully
icon-origin-TRAVELOKA
9.7
/10
Reviewed 141 week(s) ago
Clean. The apartment model is suitable for a family staycation. Next time I go to Puncak, I want to come here again.
Translated by Google Icon
See original
+5
4 people find it helpful
Indra D. U.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 152 week(s) ago
Perdana staycation dengan teman teman di hotel berkonsep apartemen dengan tipe 2 bedrooms di 'kampung arab'. Hehe. Plus: bisa early check in di jam 13.00, room sangat luas & nyaman, smart TV, wifi lumayan, smoking room, service / pelayanan bagus. Minus: deposit Rp. 200.000 atau jaminan KTP, room sudah dibersihkan tapi masih banyak kekurangan; lantai berminyak. Tissue habis. Sampah ketinggalan untuk dibersihkan, tidak ada gantungan baju/celana di kamar mandi, tidak ada jemuran handuk, tidak ada AC di living room, tidak ada sarapan dengan harga room yang lumayan. Tapi selebihnya cukup menyenangkan, terima kasih.
Read More
2 people find it helpful
septa p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 155 week(s) ago
Pelayanan sangat ramah, fasilitas cukup baik
3 people find it helpful
Evi S. I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 166 week(s) ago
Nyobain nginep di sini, ternyata pas masuk kamar, wah keren! Hotel rasa apartemen, fasilitas lengkap. Kita juga bisa masak di sini, di sediakan peralatan dapur juga, bisa nyimpen es di kulkas, bener-bener lengkap. Minusnya waktu masuk, handuk belum ada, saya kira memang tidak diberikan fasilitas handuk ternyata lagi di laundry karena memang saking penuhnya kamar dari kemaren. Saya tau pun dari tetangga yang menginap di sini, akhirnya saya minta handuk kepada petugas, petugas pun sigap buat ngambilin handuk yang saya minta, saran saya harusnya pihak hotel memberi tahu bahwa handuk sedang di laundry atau setelah handuk beres di laundry di antarkan ke kamar satu persatu jadi kita sebagai customer tidak perlu repot-repot meminta kepada petugas karena itu adalah fasilitas yang diberikan hotel. Dan lantai kamar menurut saya lengket, entah karena pengunjung sebelumnya atau memang kurang bersih mengepelnya, itu aja sih. Selebihnya sangat worth it lah dengan harga & fasilitas yang diberikan.
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3 people find it helpful
Shizuka
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6.1
/10
Reviewed 184 week(s) ago
It was very disappointing that the receptionist service did not provide a solution or apologize, instead lying and making excuses for selecting the application. Many times I ordered in the application it was never like this, it didn't match the note that was written and instead of providing a solution instead it blamed the other party, very unprofessional, and don't because we have already been paid we have to just accept it and as far as I know customers must be served well . I think it's worse than other than the room which was still dirty and the floor was greasy which made us have to re-clean it.
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14 people find it helpful
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Didit K. S.
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9.1
/10
Reviewed 184 week(s) ago
Hotel dengan konsep apartemen. Ada ruang tamu yang cukup luas. Lokasi berada di samping jalan puncak
4 people find it helpful
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